IllustrationSTUTTERING AFTER STOPPING AND STUTTERING WHEN STARTING ENGINE. STUTTERS WHEN TRYING TO GET ON HIGHWAY.
2019 Jeep Cherokee
Owner reports · Recalls · Investigations
More warning signs than most Cherokee years
Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3940–25K
13425–50K
8750–75K
6275–100K
64100–150K
9150K+
750 reports with mileage · 888 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports19 fire reports22 injury reports
What owners actually said
1,638 reportsWHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NO…
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WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
WHEN DRIVING ON THE FREEWAY AFTER ABOUT 20 MINUTES THE VEHICLE APPEARS TO GET A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING. I DROPPED IT OFF AT THE DEALERSHIP TODAY AND AFTER ABOUT 6 HOURS THEY CALLED AND TOLD ME IT WAS FIXED. THEY SAI…
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WHEN DRIVING ON THE FREEWAY AFTER ABOUT 20 MINUTES THE VEHICLE APPEARS TO GET A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING. I DROPPED IT OFF AT THE DEALERSHIP TODAY AND AFTER ABOUT 6 HOURS THEY CALLED AND TOLD ME IT WAS FIXED. THEY SAID THERE WAS JUST AN UPDATE THAT NEEDED DONE ON THE STEERING. I WILL BE PICKING IT UP LATER AND WILL SEE IF IT IS CORRECTED. VEHICLE HAS 28K MILES ON IT.
WHILE DRIVING AT SPEEDS OF 50MPH OR HIGHER THE STEERING WILL FREEZE OR LOCK BRIEFLY NOT ALLOWING YOU TO MAKE STEERING ADJUSTMENTS. ADDED FORCE IS NEED TO CORRECT THE STEERING PATH OF VEHICLE. ACTS AS IF THE STEERING HAS A DEAD SPOT.
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT A…
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VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
TIRE PRESSURE GAUGE
ON DECEMBER 6, 2019, DURING A RETURN TRIP FROM LOUISIANA TO TEXAS, THE AIRBAG WARNING LIGHT ON THE DASHBOARD TURNED ON AND OFF TWO TIMES OVER A SEVEN HOUR PERIOD WHILE DRIVING ON A HIGHWAY. ON DECEMBER 19, 2019, THE AIRBAG WARNING LIGHT TURNED ON AS I WAS LEAVING THE HOUSE. IT STAYED ON FOR APPROXIMATELY 2 MINUTES AND THEN WEN…
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ON DECEMBER 6, 2019, DURING A RETURN TRIP FROM LOUISIANA TO TEXAS, THE AIRBAG WARNING LIGHT ON THE DASHBOARD TURNED ON AND OFF TWO TIMES OVER A SEVEN HOUR PERIOD WHILE DRIVING ON A HIGHWAY. ON DECEMBER 19, 2019, THE AIRBAG WARNING LIGHT TURNED ON AS I WAS LEAVING THE HOUSE. IT STAYED ON FOR APPROXIMATELY 2 MINUTES AND THEN WENT BACK OFF. THIS WAS WHILE WHILE DRIVING ON A CITY STREET. I HAVE SEEN A TOTAL OF THREE EVENTS WHERE THE AIRBAG WARNING LIGHT HAS SWITCHED ON AND THEN OFF WHILE DRIVING.
AT HIGHWAY SPEEDS 60-75, WHILE MAKING SMALL CORRECTIONS WHILE DRIVING STEERING BECOMES SLIGHTLY TIGHT AND THEN STEERING GIVES IN AND JERKS. TIGHTNESS AND JERK HAPPENS IN BOTH DIRECTIONS. HAPPENS IN EVERY DRIVE AT HIGHWAY SPEEDS ONLY.
I HAVE HAD MY CAR SINCE AUGUST 2018. SINCE JUNE, THE CAR HAS RANDOMLY STOPPED OPERATING WHILE I AM DRIVING. IT WILL NOT ACCELERATE AND IF I AM ON A HILL BEGIN TO DRIFT BACKWARDS UNTIL I AM ABLE TO GET THE EMERGENCY BRAKE ON. IT IS EXTREMELY DANGEROUS AS IT HAS HAPPENED IN BUSY INTERSECTIONS AND HIGHWAYS. MY CAR HAS TURNED OFF WH…
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I HAVE HAD MY CAR SINCE AUGUST 2018. SINCE JUNE, THE CAR HAS RANDOMLY STOPPED OPERATING WHILE I AM DRIVING. IT WILL NOT ACCELERATE AND IF I AM ON A HILL BEGIN TO DRIFT BACKWARDS UNTIL I AM ABLE TO GET THE EMERGENCY BRAKE ON. IT IS EXTREMELY DANGEROUS AS IT HAS HAPPENED IN BUSY INTERSECTIONS AND HIGHWAYS. MY CAR HAS TURNED OFF WHILE MAKING TURNS AND WHILE ACCELERATING UP HILLS. SOMETIMES THE LIGHTS ON THE DASH ALL TURN ON AND OTHER TIMES IT IS JUST ONE LIGHT (SUCH AS THE BATTERY LIGHT). IN JUNE 2019, I HAD TO HAVE IT TOWED TO THE DEALER WHERE THEY SAID MY CAR NEEDED AN OIL CHANGE AND THERE WAS A SENSOR THAT NEEDED TO BE REPLACED THAT CAUSED THE CAR TO THINK THEIR WASN'T ENOUGH OIL. THEN, IN SEPTEMBER 2019, IT HAPPENED AGAIN AND I WAS TOLD IT WAS BECAUSE I WAS DUE FOR AN OIL CHANGE. I WAS STILL APPROXIMATELY 500 MILES FROM MY NEXT OIL CHANGE AND WAS TOLD THAT THE ISSUE OF MY CAR STOPPING IN TRAFFIC WAS DUE TO "DIRTY OIL." IN DECEMBER 2019, THIS HAS HAPPENED AGAIN. I AM STILL 1745 MILES AWAY FROM MY NEXT OIL CHANGE. THE DEALERSHIP CLAIMED THAT THEY NEEDED TO CHANGE THE OIL IN ORDER TO DO AN OIL PRESSURE TEST. I ASKED THEM TO FIX THE ROOT OF THE PROBLEM BECAUSE MY CAR IS STOPPING REPEATEDLY AND I DO NOT FEEL SAFE IN MY VEHICLE. IT IS A HAZARD TO MYSELF AND OTHERS AS I LIVE IN A DENSELY POPULATED AREA. THE DEALERSHIP HAS DONE AN OIL CHANGE AND CHECKED THE PRESSURE AND ASKED THAT I BRING IT BACK AT 1,000 MILES. I AM NOT CONVINCED THAT THIS WILL SOLVE THE PROBLEM AND I THINK THE REPAIR IS COSTLY TO MAKE AND THE DEALERSHIP IS PATCHING THE PROBLEM. I AM WORRIED FOR MYSELF AND OTHERS AS THIS ISN'T SAFE.*DT *TR
Official recalls
1126V290000 · Power Train
May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
25V011000 · Power Train
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
19V449000 · Air Bags
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
19V248000 · Seats
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
18V917000 · Electrical System: Instrument Cluster/panel
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
18V739000 · Power Train:automatic Transmission
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
18V524000 · Electrical System:wiring:front Underhood
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
18V492000 · Power Train:automatic Transmission
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
18V344000 · Engine And Engine Cooling:engine
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.