2019 Jeep Cherokee

ON JUNE 15, 2020, I TURNED LEFT ONTO A CITY STREET AND MY VEHICLE BEGAN MAKING THE WARNING SOUND, THE SAME SOUND WHEN THE SEATBELT ISN'T BUCKLED. A FEW SECONDS LATER WHEN I TURNED RIGHT INTO ANOTHER CITY STREET, THE BATTERY LEVEL WARNING CAME ON, THEN THE ENTIRE DASH LIT UP AND THE VEHICLE QUIT. AFTER A FEW ATTEMPTS TO RESTART, THE ENGINE CAME BACK ON. THE NEXT DAY AFTER I MADE A LEFT TURN, THE SAME THING OCCURRED, THE BATTERY LEVEL FLASHED ON THE DASH, THEN THE ENTIRE DASH LIT UP AND THE ENGINE SHUT DOWN. I WASN'T ABLE TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. IT TOOK 5 ATTEMPTS BEFORE THE ENGINE WOULD RESTART. ON THE JUNE 18TH SOON AFTER I PULLED OUT OF MY DRIVEWAY ONTO A CITY STREET, THE SAME EVENT OCCURRED, THE DASH LIT UP AND THE ENGINE STOPPED, HOWEVER THIS TIME I WASN'T MAKING A TURN, BUT I HAD SLOWED DOWN BECAUSE ANOTHER VEHICLE COMING IN THE OPPOSITE DIRECTION HAD VEERED CLOSE TO MY SIDE OF THE ROAD.IT TOOK SEVERAL ATTEMPTS TO RESTART THE ENGINE, AND IT SOON CUT OFF AGAIN BEFORE I GOT IT BACK IN THE DRIVEWAY. WHEN THIS OCCURRED, THERE IS NO WAY TO GUIDE THE VEHICLE TO THE SIDE. I WAS VERY FORTUNATE THAT I WASN'T HIT. NOW I AM TOO SCARED TO DRIVE MY VEHICLE. *TR

FROM THE THAT I DROVE IT OUT OF THE DEALERSHIP I NOTICED THAT APPLYING THE GAS DID NOT GET ME THE INSTANT NEEDED POWER TO GET THIS 6-CYLINDER CAR MOVING. IN NOVEMBER THIS CAR WITH LESS THAT 300 MILES WAS BACK AT THE DEALERSHIP WHEN IT ALSO DEVELOPED A SURGE IN POWER AND A FLUCTUATING ENGINE REVVING... IT SPENT A MONTH AT THE DEALERSHIP BEFORE THEY COULD DETERMINE WHAT THE PROBLEM WAS. THAT PROBLEM MAY HAVE BEEN SOLVED BUT THE ACCELERATION IS STILL A CONCERN OF OURS WHICH WE NEED TO LIVE WITH FOR ANOTHER 2-YEARS WHICH IS THE REMAINDER OF OUR LEASE. *TR

THERE JEEP HAS DIFFERENT ACCELERATION THAT ARE UNSAFE. WITH REGULAR DRIVING YOU CAN GIVE IT GAS AND IT'S SLOW GOING THEN SOME TIMES IT WILL JUMP PICKING UP SPEED FAST. THIS HAPPENS WHEN YOU PUSH THE ACCELERATOR DOWN THE SANE WITH EITHER WAY IT SPEED UP. MY CONCERN IS IF IM BEHIND SOMEONE AT A LIGHT AND I GO TO TAKE OFF IT MIGHT DO THE THING WHERE IT PICKS UP SPEED FAST AND I RUN IN BACK OF SOMEONE. THIS ISN'T SAFE AT ALL. *TR

I HAVE REPORTED PROBLEMS WITH THE TRANSMISSION AND REVVING UP WHILE DRIVING TODAY. BUT I GOT IN MY JEEP WENT DOWN THERE ROAD TO A STOP SIGN. THEN PRECEDED TO DRIVE AND THE JEEP JUST ROARED AND DID NOT ACCELERATE, I'M IN THE MIDDLE OF THE ROAD THEN HERE COMES TRAFFIC CLOSER. THE TRANSMISSION IS A PROBLEM. THERE IS NO FIXING, EVERY JEEP SHIP I GO TO, THEY DON'T FINE NOTHING. *TR

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED THREE TIMES AND THE TRANSMISSION CONTROL MODULE WAS RESET THREE TIMES. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE ENGINE REVVED UP. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT TAPPED THE BRAKES SEVERAL TIMES AND THE VEHICLE CAME TO A STOP. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM LOCATED AT 640 S GOVERNORS AVE, DOVER, DE 19904, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE OIL WAS TOPPED OFF MORE FREQUENTLY AND THERE WAS NO EVIDENCE OF A LEAK DETECTED. THE TECHNICIAN INFORMED THE CONTACT NOT TO TOP OFF THE OIL. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

JEEP HAS BEEN TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. FIRST TIME THEY COULDN'T DIAGNOSE IT, AFTER SUBMITTING A PROBLEM ON HERE DEALER FINALLY TOOK THE TIME TO LOOK INTO IT. AFTER TAKING IT BACK AGAIN THEY ENDED UP KEEPING THE CAR FOR 1 WEEK AND THEY REPLACED THE POWER STEERING SYSTEM. 2,000 MILES LATER ANOTHER STEERING PROBLEM IS OCCURRING. STEERING IS VERY SQUIRRELLY AT HIGHWAY SPEEDS JUST LIKE BEFORE. CAR CONSTANTLY IS PULLING TO EITHER SIDE. DEALER DIAGNOSED IT SAYING IT'S THE CASTOR FROM THE ALIGNMENT BUT THE DEALER CANNOT FIX IT AND NOW HAS LEFT ME SITTING IN THE WATER AGAIN. *TR

I BOUGHT A BRAND NEW 2019 JEEP CHEROKEE TRAIL HAWK FROM AN AMARILLO TEXAS DEALERSHIP. I NOTICED WHEN I BOUGHT THE VEHICLE THE HOOD WAS SHAKING AND THE WIND WAS PICKING IT UP LIKE IT WAS LOOSE. I TOOK IT IN 3 TIMES TO HAVE IT FIXED. THE FIRST TIME THEY SAID THE FACTORY MISALIGNED THE HOOD AT THE FACTORY AND THEY REALIGNED IT. IT STILL WAS SHAKING AND COMING UP. TOOK IT BACK 2ND TIME THEY ADJUSTED IT AGAIN, TOOK IT HOME SAME PROBLEM, NOT FIXED. TOOK IT BACK A THIRD TIME THEY LOOKED AT IT SAID THEY DID ALL THEY COULD DO TO FIX IT. I HAVE BEEN DRIVING A BRAND NEW VEHICLE THAT IS UNSAFE ON THE HIGHWAY. MY HOOD STILL CATCHES AIR PULLS UP AND SLAMS DOWN AND AN ENGINE LIGHT HAS COME ON 3 TIMES. I HAVE CHILDREN THAT RIDE IN THIS CAR. I DON'T DRIVE ON WINDY DAYS BECAUSE I FEEL UNSAFE IN THE CAR. IT FEELS LIKE THE LATCH ON THE HOOD IS GOING TO GIVE WAY AND MY HOOD IS GOING TO COME UP AND HIT MY WINDSHIELD. I AM PROTECTED UNDER THE LEMON LAW AND NOTHING IS BEING DONE ABOUT THIS SAFETY CONCERN. I NEED AN INVESTIGATION CONDUCTED ON MY VEHICLE . AS OF RIGHT NOW IT IS UNSAFE TO DRIVE. MY HOOD DOESN'T SIT FLUSH WITH THE BODY OF THE CAR AND YOU CAN FIT ALL OF YOUR FINGERS IN THE GAP BETWEEN THE HOOD AND BODY OF CAR. *TR