NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,638 reports16,000 miles · Aug 8, 2020
Wheels
CONTINENTAL PRO CONTACT TX TIRE-DOT A35L WBJD A18 CONTINUAL AIR LEAKAGE PROBLEM FOR THE PAST 6 MONTHS. 4 TO 5 LBS LOST EACH WEEK. 16,000 MILES ON THE TIRE AND HAD TO REPLACE WITH NO SUPPORT FROM CONTINENTAL DEALER. COULD NOT FIND LEAK AND WOULD NOT AMORTIZE THE COST. CAN THE NHTSA ANALYZE THE TIRE FOR POTENTIAL HAZARDS. I HAVE T…
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CONTINENTAL PRO CONTACT TX TIRE-DOT A35L WBJD A18 CONTINUAL AIR LEAKAGE PROBLEM FOR THE PAST 6 MONTHS. 4 TO 5 LBS LOST EACH WEEK. 16,000 MILES ON THE TIRE AND HAD TO REPLACE WITH NO SUPPORT FROM CONTINENTAL DEALER. COULD NOT FIND LEAK AND WOULD NOT AMORTIZE THE COST. CAN THE NHTSA ANALYZE THE TIRE FOR POTENTIAL HAZARDS. I HAVE THIS TIRE IN MY POSSESSION.
NHTSA ODI #11344024
47,616 miles · Aug 6, 2020
Electrical SystemEnginePower Train
AFTER COMING TO A STOP AT AN INTERSECTION WITH A RED LIGHT I WAS AT A COMPLETE STOP AND THE AUTO ENGINE ON/OFF FEATURE ACTIVATED. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE BUT AS SOON AS I APPLIED THE ACCELERATOR THE DISPLAYS, DASH LIGHTS, AND HEADLIGHTS ALL TURNED OFF. THE VEHICLE'S ENGINE ALSO TURNED OFF. THE ELECTRONIC…
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AFTER COMING TO A STOP AT AN INTERSECTION WITH A RED LIGHT I WAS AT A COMPLETE STOP AND THE AUTO ENGINE ON/OFF FEATURE ACTIVATED. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE BUT AS SOON AS I APPLIED THE ACCELERATOR THE DISPLAYS, DASH LIGHTS, AND HEADLIGHTS ALL TURNED OFF. THE VEHICLE'S ENGINE ALSO TURNED OFF. THE ELECTRONICS STAYED OFF FOR SEVERAL MORE SECONDS BEFORE COMING BACK ON BUT I COULD NOT START THE VEHICLE FOR NEARLY A MINUTE. WHILE ATTEMPTING TO TURN THE VEHICLE BACK ON I HAD PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, AND HAD HELD THE PUSH TO START BUTTON IN ALL THREE POSITIONS. THE ENGINE DID NOT ATTEMPT TO TURN OVER AT ANY TIME. AFTER APPROXIMATELY 1 MINUTE, I WAS FINALLY ABLE TO START THE VEHICLE AGAIN AND CONTINUE TO MY HOME. ONCE I ARRIVED, I CYCLED THROUGH THE VEHICLE INFORMATION SCREENS. THE BATTERY READ AN OUTPUT OF 13.6 VOLTS. THE VEHICLE ACTED NORMALLY AFTERWARDS AND NO WARNING LIGHTS APPEARED AFTER OR WERE ON BEFORE.
NHTSA ODI #11343802
20,600 miles · Aug 5, 2020
EngineUnknown Or Other
THE CHEROKEE SUDDENLY AND UNEXPECTEDLY TURNS OFF. LUCKILY WHILE STANDING AT A RED LIGHT. WAS AT THE DEALERSHIP - DROVE SEVERAL MILES WITHOUT FINDING AN ISSUE. TODAY (8-5-2020) IT HAPPENED AGAIN FOR THE THIRD TIME.
NHTSA ODI #11343572
20,100 miles · Aug 3, 2020
EnginePower Train
WHILE COMING TO A STOP AT A FREEWAY ENTRANCE I SLOWED THEN WHEN I WAS ABLE TO ENTER THE TRAFFIC STREAM I ACCELERATED AND THERE WAS NO ACCELERATION OR WAS SLOWER THAN NORMAL. THIS HAS HAPPENED SEVERAL TIMES. THE CAR ENGINE IN NOT OFF BUT AT IDLE. THIS IS DANGEROUS BECAUSE YOU HAVE TO ACCELERATE RAPIDLY. SOMETIMES ACCELERATION CO…
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WHILE COMING TO A STOP AT A FREEWAY ENTRANCE I SLOWED THEN WHEN I WAS ABLE TO ENTER THE TRAFFIC STREAM I ACCELERATED AND THERE WAS NO ACCELERATION OR WAS SLOWER THAN NORMAL. THIS HAS HAPPENED SEVERAL TIMES. THE CAR ENGINE IN NOT OFF BUT AT IDLE. THIS IS DANGEROUS BECAUSE YOU HAVE TO ACCELERATE RAPIDLY. SOMETIMES ACCELERATION COMES ON ABRUPTLY AFTER 2 SECONDS OF PEDAL BEING PUSHED DOWN
NHTSA ODI #11342950
21,000 miles · Aug 3, 2020
Electrical System
WHEN DRIVING ON SAME ROADS WITH SIMILAR CLOUD COVER 60% OF THE TIME THE RADIO RECEPTION IS NOT WORKING WELL. CUTS IN AND OUT. THE OTHER 40% OF THE TIME IT WORKS FINE. THE AUDIO COMING FROM A MEDIA SOURCE IS NOT EFFECTED AND NEITHER IS SIRUS RADIO. ONLY FM AND AM STATIONS.
NHTSA ODI #11342946
Mileage unknown · Aug 3, 2020
SteeringCrash
I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET TRYING TO GET IT IN DRIVEWAY. CO…
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I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET TRYING TO GET IT IN DRIVEWAY. COULDN'T STEER, PARKED IT IN FRONT OF MY NEIGHBORS HOUSE.
NHTSA ODI #11342944
13,000 miles · Aug 2, 2020
Engine
ENGINE CONSUMES OIL. THE ENGINE CONSUMES MORE THAN A QUART OF OIL EVERY 1000 TO 1500 MILES, AND WHEN THE OIL IS TOO LOW THE ENGINE SHUTS DOWN. THIS IS VERY DANGEROUS WHEN DRIVING ON THE EXPRESS WAYS OR IN TRAFFIC.
NHTSA ODI #11342764
Mileage unknown · Aug 1, 2020
Air Bags
THE AIR BAG LIGHT COMES ON AN D WILL NOT GO OFF. THE LIGHT SAY SERVICE AIR BAG. HAVE TAKEN IT TO A DEALERSHIP TO CHECK THE ISSUE. THEY THOUGHT PINCHED WIRE AND THEY REPAIRED IT; HOWEVER AFTER 2 DAYS THE LIGHT RETURNED. FIRST LIGHT CAME ON 07/19/2020 AND TOOK THE DEALER TO RUN DIAGNOSTIC TEST TO SEE WHAT THE ISSUES 07/29/2020.
NHTSA ODI #11342699
5,000 miles · Aug 1, 2020
Electrical SystemEngineFuel/propulsion System
DRIVING ON A LOCAL ROAD I LOST ABILITY TO ACCELERATE. IT SOUNDED LIKE THE ENGINE WAS NO LONGER RUNNING. LUCKILY WAS ABLE TO PULL OVER. AFTER TURNING OFF THE CAR I COULD NOT TURN THE CAR BACK ON.
NHTSA ODI #11342640
33,000 miles · Jul 31, 2020
Electrical SystemEngine
MY CAR IS HAVING AN ISSUE WITH STARTING UP ITS DELAYING AS IF ITS FLOODED. IT DOES IT WITH THE AUTOMATIC START UP AND THE KEY START UP. IT IS PARKED IN MY DRIVEWAY OR IN PARKING LOTS AT A STORE OR WORK. THE RADIATOR FLUID IS ALWAYS SHOWING LOW THERE IS NO CRACKS OR LEAKS SOMETHING IS DEFINITELY WRONG. I CHECK EVERY TIME I DRIV…
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MY CAR IS HAVING AN ISSUE WITH STARTING UP ITS DELAYING AS IF ITS FLOODED. IT DOES IT WITH THE AUTOMATIC START UP AND THE KEY START UP. IT IS PARKED IN MY DRIVEWAY OR IN PARKING LOTS AT A STORE OR WORK. THE RADIATOR FLUID IS ALWAYS SHOWING LOW THERE IS NO CRACKS OR LEAKS SOMETHING IS DEFINITELY WRONG. I CHECK EVERY TIME I DRIVE IT THEN PARK.
NHTSA ODI #11342577
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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