← New search

2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

What owners actually said

1,638 reports
40,700 miles · Oct 27, 2020
Power Train

WHEN SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION HESITATES GOING INTO DRIVE 50% OF THE TIME THIS HESITATION USUALLY LASTS FROM 1 TO 3 SECONDS. DOESN'T HAPPEN EVERY TIME BUT IT DOES HAPPEN FREQUENTLY,

NHTSA ODI #11366723

31,000 miles · Oct 23, 2020
Service Brakes

THE VEHICLE HAS HAD THIS ISSUE 3X OVER THE PAST YEAR. THE FIRST INCIDENT OCCURRED WHEN THE CAR WAS PUT IN REVERSE AND WAS MOVING IN A BUSY PARKING LOT, THE EMERGENCY BRAKE CAME ON AND IMMEDIATELY HALTED THE CAR. WHEN TURNED OFF IT TURNED BACK ON AND WHEN PUT IN BREAK AND TURNED OFF IT WENT OFF AND WAS ABLE TO BE DRIVEN. THE NE…

Read full complaint

THE VEHICLE HAS HAD THIS ISSUE 3X OVER THE PAST YEAR. THE FIRST INCIDENT OCCURRED WHEN THE CAR WAS PUT IN REVERSE AND WAS MOVING IN A BUSY PARKING LOT, THE EMERGENCY BRAKE CAME ON AND IMMEDIATELY HALTED THE CAR. WHEN TURNED OFF IT TURNED BACK ON AND WHEN PUT IN BREAK AND TURNED OFF IT WENT OFF AND WAS ABLE TO BE DRIVEN. THE NEXT INCIDENT THE CAR WAS IN DRIVE AND IN MOTION ON A CITY STREET, WHEN THE EMERGENCY BRAKE CAME ON AND THE CAR CAME TO AN ABRUPT HALT FROM 15 MPH TO 0. I PUT THE CAR IN PARK AND TURNED IT OFF AND ON AGAIN AND IT DROVE OK. THE 3RD INCIDENT THE CAR WAS BEING DRIVEN IN A BUSY INTERSECTION OF A CITY STREET, WHEN THE E BRAKE CAME ON AND THE CAR IMMEDIATELY HALTED. WE TURNED THE BRAKE OFF AND LOOKED UP AND IT STILL WOULDN'T MOVE, BUT ALL OF THE LIGHTS WERE ON INCLUDING THE HEADLIGHT BRIGHTS. IT STATED ON THE DASH TO PUT THE CAR IN NEUTRAL AND OTHER LIGHTS WERE ON AS WELL. WE PUT THE CAR IN PARK AND TURNED THE ENGINE OFF AND THEN TRIED TO RESTART IT. IT WOULDN'T START. WE SAT FOR 10 SECONDS AND THEN RESTARTED IT AND TURNED THE BRIGHTS OFF AND THEN THE CAR DROVE OK.

NHTSA ODI #11365916

32,500 miles · Oct 22, 2020
Electrical SystemPower TrainUnknown Or Other

WHILE DRIVING, MY CAR WILL RANDOMLY SHUT OFF COMPLETELY. THERE IS A DINGING NOISE AND A QUICK FLASH OF THE BATTERY LIGHT AND THEN IT SAYS THE PRESS BRAKE AND PUSH START. I CAN NOT ACCELERATE BUT CAN BRAKE. AS SOON AS I'M COMPLETELY STOPPED, THE STEERING LOCKS AND IT STRUGGLES TO START AGAIN. IT IS RANDOM AND HAS HAPPENED MORE TH…

Read full complaint

WHILE DRIVING, MY CAR WILL RANDOMLY SHUT OFF COMPLETELY. THERE IS A DINGING NOISE AND A QUICK FLASH OF THE BATTERY LIGHT AND THEN IT SAYS THE PRESS BRAKE AND PUSH START. I CAN NOT ACCELERATE BUT CAN BRAKE. AS SOON AS I'M COMPLETELY STOPPED, THE STEERING LOCKS AND IT STRUGGLES TO START AGAIN. IT IS RANDOM AND HAS HAPPENED MORE THAN ONCE IN A ROW. IT HAPPENED 4 MONTHS AGO AND THE SERVICE DEPARTMENT SAID THE BATTERY FAILED AND REPLACED THE BATTERY, BUT IT HAPPENED AGAIN A WEEK AGAIN WHILE I WAS TURNING. AFTER I RESTARTED IT, IT DID IT LIKE 15 SECONDS LATER. THEN TWO DAYS AFTER THAT IT SHUT OFF RANDOMLY WHILE I WAS DRIVING 35-40 MPH DOWN A STRAIGHT ROAD. I'VE TAKEN IT IN AGAIN AND THIS TIME THEY CAN'T FIND ANYTHING WRONG WITH IT. BATTERY WAS FINE, NO CODES. EVEN THE SOFTWARE THAT GOT UPDATED BECAUSE OF THE RECALL (STALLING WHILE DRIVING) WAS FINE. I'VE SEEN PEOPLE SAY THAT THE OIL LEVEL CAN CAUSE IT TO STALL, BUT MY OIL WAS AT 60% AT THE TIME IT STARTED HAPPENING. IT'S NOT SAFE THAT THE CAR RANDOMLY SHUTS OFF WITHOUT NOTICE, WHILE DRIVING ON A ROAD OR HIGHWAY. THAT CAN CAUSE A SERIOUS ACCIDENT IF IT HAPPENS AT THE WRONG TIME.

NHTSA ODI #11365729

100 miles · Oct 20, 2020
Steering

WHEN TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL HAS A NOTCH, OR HARD SPOT IN IT TO GO STRAIGHT. IT EITHER WANTS TO GO RIGHT OR LEFT, AND WHEN YOU TRY TO CORRECT IT, IT'S HARD TO MOVE THE WHEEL THEN WITH MORE PRESSURE YOU CAN GET PAST THAT POINT THEN IT GETS SUPER EASY AND JERKS. WHAT HAPPENS IS WHEN YOU'RE TRYING TO GO ST…

Read full complaint

WHEN TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL HAS A NOTCH, OR HARD SPOT IN IT TO GO STRAIGHT. IT EITHER WANTS TO GO RIGHT OR LEFT, AND WHEN YOU TRY TO CORRECT IT, IT'S HARD TO MOVE THE WHEEL THEN WITH MORE PRESSURE YOU CAN GET PAST THAT POINT THEN IT GETS SUPER EASY AND JERKS. WHAT HAPPENS IS WHEN YOU'RE TRYING TO GO STRAIGHT, YOU JUST BOUNCE BACK AND FORTH IN THE LANE. IT'S EXTREMELY ANNOYING BUT EVEN MORE DANGEROUS. EVEN WITH BOTH HANDS ON THE WHEEL YOU JUST BOUNCING FROM RIGHT TO LEFT TO RIGHT TO LEFT THE WHOLE TIME. JEEP ALWAYS SAYS THERE'S NOTHING WRONG AND THAT'S NORMAL, BUT IT'S NOT.

NHTSA ODI #11365471

1,048 miles · Oct 20, 2020
Electrical SystemEngineExterior Lighting

GOOD EVENING! I PURCHASED THIS 2019 JEEP CHEROKEE LATITUDE PLUS WITH ONLY 10 MILES ON IT. THE FIRST 1000 MILES WE HAD ISSUES WITH THE START/STOP FEATURE. THE CAR COMPLETELY SHUT OFF WHILE IN DRIVE. I TOOK IT IN AND THE DEALERSHIP SAID THERE WERE 40 FAULT CODES. THEY CLEARED THEM AND MOVED ON. IT HAPPENED AGAIN BUT THIS TIME,…

Read full complaint

GOOD EVENING! I PURCHASED THIS 2019 JEEP CHEROKEE LATITUDE PLUS WITH ONLY 10 MILES ON IT. THE FIRST 1000 MILES WE HAD ISSUES WITH THE START/STOP FEATURE. THE CAR COMPLETELY SHUT OFF WHILE IN DRIVE. I TOOK IT IN AND THE DEALERSHIP SAID THERE WERE 40 FAULT CODES. THEY CLEARED THEM AND MOVED ON. IT HAPPENED AGAIN BUT THIS TIME, THE CHECK ENGINE LIGHT CAME ON. THEY CLEARED THAT CODE AGAIN. THE THIRD TIME I TOOK IT IT WAS WHEN THE CAR SHUT OFF AGAIN BUT THIS TIME THE BATTERY LIGHT CAME ON AND MULTIPLE LIGHTS WERE FLASHING. I TOOK IT IN AND THEY SAID THERE WAS A LOOSE BATTERY AND WIRE. THEY FIXED IT AND NOW WE ARE HAVING PROBLEMS WITH THE RADIO. THE SCREEN KEEPS FLICKERING AND MAKE BEEP NOISES. IT HAS EVEN FROZEN UP ON US. WE HAVE DOCUMENTED ALL OF THIS WITH VIDEOS AND I WOULD BE HAPPY TO SHARE THAT WITH YOU. AFTER THE 7TH TIME BRINGING IN THE VEHICLE. THE DEALERSHIP IS STILL UNABLE TO FIX IT. I TRIED TO HIGHER A LAWYER TO SEE IF THIS IS LEMON BUT WITHOUT THE DEALERSHIP DIAGNOSING THE PROBLEM, THERE IS NOTHING WE CAN DO. I JUST WANT MY BRAND NEW CAR FIXED. I'VE READ HUNDREDS OF OTHER REVIEW WITH THE SAME ISSUES PLEASE INVESTIGATE!! THANK YOU!

NHTSA ODI #11365470

40,000 miles · Oct 19, 2020
Engine

THE VEHICLE STALLS WHILE DRIVING AND ENGINE SHUTS DOWN. WILL START BACK UP BUT STALLS WHEN TAKING A TURN WORST

NHTSA ODI #11365071

30,000 miles · Oct 18, 2020
Power Train

THE JEEP JERSEY ALOT STOP AND START I THOUGHT SOMEONE AND HIT ME FROM BEHIND. GOING UP HILLS IT JENKS. I HAD TO REPLACE A SHOCK LAST MONTH THAT WAS LEAKING AND I BOUGHT THIS VEHICLE BRAND NEW .

NHTSA ODI #11365048

24,400 miles · Oct 10, 2020
Steering

THE VEHICLE WILL JERK QUICKLY TO THE RIGHT WITHOUT NOTICE, WHEN ON THE HIGHWAY.

NHTSA ODI #11363726

19,000 miles · Oct 10, 2020
EnginePower Train

VEHICLE BURNS A TREMENDOUS AMOUNT OF OIL.MINIMUM OF 2 QUARTS BETWEEN OIL CHANGES.ALSO VEHICLE LURCHES WHEN PUT INTO GEAR ON FIRST FEW STARTUPS OF DAY.

NHTSA ODI #11363677

500 miles · Oct 5, 2020
Electrical SystemEngineExterior Lighting

I HAD JUST HAD MY VEHICLE 6 WEEKS DRIVING FROM A STOP TO ANOTHER STOP. CAR STARTED CHUGGING THOUGHT I HADN'T GIVEN ENOUGH GAS THEN I THOUGHT IT POWERED DOWN AT THE STOP .LIGHTS WENT OUT ON BOTH CLUSTERS WENT TO ACCELERATE CHUGGED COULDN'T GET ACROSS STREET CHECK ENGINE LIGHT CAME ON I COASTED TO THE SIDE AND IT WOULDN'T STA…

Read full complaint

I HAD JUST HAD MY VEHICLE 6 WEEKS DRIVING FROM A STOP TO ANOTHER STOP. CAR STARTED CHUGGING THOUGHT I HADN'T GIVEN ENOUGH GAS THEN I THOUGHT IT POWERED DOWN AT THE STOP .LIGHTS WENT OUT ON BOTH CLUSTERS WENT TO ACCELERATE CHUGGED COULDN'T GET ACROSS STREET CHECK ENGINE LIGHT CAME ON I COASTED TO THE SIDE AND IT WOULDN'T START WAITED 15 MIN INCHED HOME ABOUT 3 MILES CALLED DEALER SENT A TOW TO PICK CAR UP HAD IT FOR A WEEK HAS SAME PROBLEM. THEY SAID TO BRING IT BACK 500 MILES WHEN IT HAPPENED HAS 3500 NOW AFRAID TO DRIVE. I NEED A VEHICLE CAN'T LEAVE FOR EXTENDED TIME AND NOTHING IS DONE

NHTSA ODI #11362730

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.