2019 Jeep Cherokee

Have had multiple issues where stop/stop fails while at a stop in the street and either doesn’t start again or starts after a while. Last time on 10/29/2025 I was at a stop just getting off I-10 and the car would not start and gave start stop error and took multiple minutes before starting again. This first began 5/2024. Dealership has replace the battery, starter relay, and the start twice. It is a huge safety concern for me being stuck in the middle of the street or at a stop

I was getting off the highway and my car stopped on me. I put my emergency lights on. I put the car on park and tried turning it on. The brake was hard to push down. I gave it a few minutes to rest and I tried 2 more times. The second time it turned on but imediately turned back off. I let it rest a minute or so and it finally turned on. I was scared for my life because there all on coming traffic coming off the interstate. I did call the police for help but as soon as I got it started I called back for them not to come. I also got a warning saying engine warming. 6:30 am 10-30-25

While im driving my car completley shuts down with no notice or anything. I have to restart the whole vehicle for it to start running again. This happened to me while i was on the high way slowing down and on the street slowing down to turn. I almost got into 2 car accidents this morning because of this. Not sure whats going on but my dashboard completely goes blank and flashes when this happened. This occured on 10/29/2025 at 6;45-6;50 am.

The 4WD service light keeps coming on and off in my 2019 Jeep Cherokee Latitude Plus. The obd2 code c1494-92 displays. This is directly related to a Power Transfer Unit (PTU) issue. There was a recall issued in January of 2025 (recall 01C). However, I am being told that my VIN is not covered under this recall. I contacted the manufacturer (Jeep) and there were not able to give me a reason why the 01C recall does not cover my vehicle. The NHTSA referred me to the manufacturer. But I keep getting the runaround and nobody is providing me a clear answer on this issue.

My 2019 Jeep Cherokee Latitude Plus is currently inoperable due to a failed Power Transfer Unit (PTU). The local authorized Jeep dealership confirmed that the PTU has failed and that the replacement part is no longer being manufactured or available anywhere in the U.S. This is a well known defect for this type of vehicle. The dealership informed me that there is no repair option at this time and that there is no timeline for when my vehicle may eventually be added to the recall batch list. Stellantis Customer Care has acknowledged the problem but denied my request for a buyback, citing vehicle mileage and age, even though the defect renders the car unsafe and undrivable. The PTU failure can cause a sudden and total loss of power to the wheels while driving, which poses a significant safety risk to the driver and others on the road. Before the complete failure, I noticed grinding noises, steering wheel jerking during acceleration, and the vehicle would not shift gears. The failure was confirmed by the dealer, and the vehicle remains at their facility. I am requesting that Jeep or Stellantis provide a dealer-assisted trade credit (trade assist or goodwill adjustment) to help me transition into a functional vehicle. I continue to make loan payments on a vehicle that cannot be driven or repaired through no fault of my own. This situation leaves me stranded with a financed vehicle that is unsafe, unrepairable, and unsupported by the manufacturer.

I have already received the official recall notice, but I have been told by both my local mechanic and FCA representatives that there is still no remedy available. In the meantime, my vehicle is exhibiting exactly the defect described in the recall and is now unsafe to drive. Here is my experience: In early 2024, while running errands, I stopped at a red light before making a left turn. When the light turned green, the car would not move forward. I had to turn on my blinkers while other drivers were honking. I panicked, tried turning the car off and on, and eventually it moved again. This same issue has happened four other times since then. Most recently, on 8/22/25 the car left me stranded in a grocery store parking lot. It was full of groceries, making multiple alert sounds, and would not start. My cousin had to leave what he was doing to try to jump it; when that didn’t work my brother and nephew went to buy a new battery. When they returned, the car started on its own and we returned the battery. We took the vehicle to our local autozone to run tests in which it passed all. Since that day, every time I turn the car on it stalls momentarily before starting. I have also called certified Jeep dealers in my area who have stated the parts are unavailable and there is no ETA on their availability.

This Jeep suddenly started smoking while driving. Driver immediately pulled over and noticed oil all over on ground. Towed to mechanic and the transfer case has a large crack and the rear differential is bad. Repairs exceeding $4000. Also, on a regular basis the car loses power while driving. Driver has to pull over and restart car. This has not been fixed yet. Not sure what it is. Both issues are known issues for Jeep Cherokees and also this year Jeep. Yet there is no recall for this VIN number. The costs for fixing this and the dangers are unacceptable. Scared about the power loss and not sure what my mechanic will find. This car should be included in the recalls for both issues. I am super disappointed in Jeep. I filed a report with Jeep cares and will also be contacting the attorney general and a consumer attorney. These issues need to be included in the existing recalls for this VIN number. Also, mechanic had to get a refurbished transfer case because there is a backlog of new transfer cases. Clearly this is a big issue.

Am concerned about theses vehicles even being on the roadways with no resolution to the safety recall being resolved. Reported in Jan 2025, no resolution yet. for 8 months? "Parts are not available". It appears by documentation that if you are in the states you can get a dealer to check via software to detect and monitor for excessive wear within a PTU. If PTU failure is confirmed by software, FCA US will replace the PTU for all impacted customers experiencing messaging related to the defect to replace the PTU. Warranty extension terms and unlimited years/unlimited mileage. Why can we not check the vehicle out at a Canadian Dealer to confirm what we are potentially driving down our busy highways?