2019 Jeep Cherokee

CAR STOPS MOVING WHILE IN MOTION. THE FIRST TIME (JULY 6, 2018), I WAS PULLING INTO A LOCAL PIZZA HUT FOR MY LUNCH BREAK AND AS I TURN INTO THE DIRVEWAY, THE CAR STOPS ACCELERATING AND MY CHECK ENGINE LIGHT COMES ON; WHEN PUSHING THE GAS PEDAL TO GET FURTHER INTO THE PARKING LOT, THE VEHICLE WILL NOT MOVE AT ALL. I HAD TO PUT MY HAZARDS ON AND TURRN THE VEHICLE OFF THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE WHILE PUSHING THE GAS. THE CHECK ENGINE LIGHT REMAINED TURNED ON FOR 1-2 DAYS AND I WAS AFRAID TO DRIVE IT FAR. THEN IT MAGICALLY WENT OFF AS I WAS TAKING IT TO THE DEALERSHIP (WHICH I LIVE APPROX. 1.5 HOURS FROM) TO HAVE IT CHECKED OUT. IT WAS AT THE SHOP FOR 2 DAYS. THE DEALERSHIP TOLD ME THEY WERE UNABLE TO FIND AN ISSUE WITH IT AND "RELEARNED" THE SYSTEM. THE SECOND TIME IT HAPPENED (AUGUST 27, 2018), I WAS PULLING INTO MY LOCAL TACO BELL FOR MY LUNCH BREAK AND THE SAME THING HAPPENED AS BEFORE BUT INSTEAD OF MY CHECK ENGINE LIGHT COMING ON, MY BATTERY LIGHT CAME ON. JUST AS THE FIRST TIME, WHEN THIS HAPPENED THE CAR WOULD NOT MOVE WHILE PUSHING THE GAS PEDAL DOWN, SO AGAIN I HAD TO TURN MY HAZARDS ON, PUT IT IN PARK, TURN IT OFF, THEN BACK ON AGAIN IN ORDER TO GET THE VEHICLE TO MOVE. THE BATTERY LIGHT DID NOT STAY ON. IT HAS NOW BEEN AT THE DEALERSHIP FOR 3 DAYS AND I CAN PICK IT UP TOMORROW. THEY RAN A 4.5 HOUR TEST ON IT AND ALSO TEST DROVE IT SOME AND COULD NOT GET IT TO DUPLICATE THE ISSUE. AGAIN, THEY COULD NOT FIND ANYTHING AT ALL WRONG WITH THE VEHICLE AND AGAIN THEY "RELEARNED" THE SYSTEM. I HAVE BEEN LUCKY ENOUGH TO GET MY VEHICLE OFF THE HIGHWAY (BARELY), WHICH IS A COMPLETE DANGER; WHAT IF THE NEXT TIME IT HAPPENS, I AM UNABLE TO DO SO? I AM AFRAID TO DRIVE MY BRAND NEW CAR, ESPECIALLY WITH MY SON IN IT. I HAVE FOUND SEVERAL ONLINE FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. SOMETHING IS GOING ON AND IT IS DANGEROUS.

I WAS IN MOTION APPROACHING A RIGHT TURN AND THE VEHICLE DIED ON ME WITHOUT ANY WARNING, IN THE MIDDLE OF TRAFFIC. AFTER PUTTING THE CAR IN PARK, IT TOOK 5 TRIES TO GET THE ENGINE TO TURN OVER. THAT WAS A HORRIFYING EXPERIENCE AND THE DEALER CLAIMS TO KNOW NOTHING. *DT\ CONSUMER STATED VEHICLE STALLED ALL OF THE DASH LIGHTS CAME ON. UPDATED 10/2/18*JB

VEHICLE IS SHUTTING OFF WHILE DRIVING, CAUSING LOSS OF STEERING AND EVERYTHING ELSE IN THE VEHICLE. THIS HAS HAPPENED TWICE. ONCE AT 30MPH, AND AT 50 MPH. LUCKILY I DID NOT WRECK OR HIT SOMEONE. THIS VEHICLE ISN'T SAFE TO DRIVE. SOMEONE IS GOING TO BE KILLED IF THIS IS NOT FIXED. THIS SEEMS TO BE RELATED TO A RECENT RECALL BY FCA AFFECTING OTHER 2019 JEEP CHEROKEE MODELS. THAT STATES: THE POWER TRAIN CONTROL MODULE MAY FAIL AND THE CUSTOMER WILL EXPERIENCE A NO START, A START AND IMMEDIATE STALL CONDITION, OR ENGINE STALL WHILE DRIVING.

THE CAR STALLS WHILE DRIVING FOR NO APPARENT REASON. THE ENGINE TURNS OFF AND THERE IS NO POWER ON THE DASHBOARD. THIS WILL HAPPEN REGARDLESS OF OIL LEVELS, EVEN THOUGH THE CAR HAS ALWAYS HAD THE PROPER OIL LEVEL. IT TAKES ABOUT 5 MINUTES TO TURN ON AGAIN WHEN YOU ARE IN THE MIDDLE OF THE STREET/FREEWAY WITH TRAFFIC BEHIND. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM, BUT IT KEEPS HAPPENING ON A DAILY BASIS.

THE AUTO START/STOP FEATURE KICKS IN AS NORMAL, HOWEVER THE CAR DOES NOT START BACK AFTER DOING SO. THIS DOES NOT HAPPEN EVERY TIME BUT HAPPENS OFTEN ENOUGH TO CAUSE ISSUES, LIKE IN TRAFFIC, AND ON SLOPS. THE BRAKES LOCK UP, AND I HAVE MORE THAN ONCE STARTED ROLLING BACKWARDS. ALL GEARS FLASH ON THE DISPLAY, AND I MUST CYCLE THE KEY TO FIX THE ISSUE. POSSIBLY RELATED TO THE UNDERLYING ISSUE, BUT NOT THE START/STOP FEATURE, IF THE CAR IS IN NEUTRAL FOR ANY PERIOD OF TIME, SUCH AS WHEN BEING PULLED THROUGH A CAR WASH, THE EXACT SAME THING HAPPENS. WHEN I TRY TO SHIFT BACK INTO DRIVE TO PULL OUT OF THE CAR WASH, THE D FLASHES ON THE DISPLAY, NOTHING HAPPENS, NO MATTER HOW MUCH TIME I SPEND TRYING TO GET IT TO REGISTER, WHICH HONESTLY ISN'T MUCH, I HAVE TO GET OUT OF THE CAR WASH QUICKLY, NOTHING HAPPENS. I'M LEFT ONCE AGAIN HAVING TO CYCLE THE KEY AND RESTART THE VEHICLE. EVERY SINGLE TIME AFTER THE ISSUE HAPPENS WHEN THE VEHICLE HAS BEEN IN NEUTRAL, THE START STOP ISSUE OCCURS ON THE FIRST INSTANCE OF IT BEING ENGAGED. THE DEALERSHIP DOESN'T SEEM TO CARE, WOULDN'T EVEN TAKE A COPY OF MY VIDEO, AND ARE PUTTING SO MANY MILES ON MY BRAND NEW VEHICLE TO "REPLICATE" THE ISSUE. THIS HAS BEEN HAPPENING SINCE EARLY JULY, AND JEEP NOR CHRYSLER SEEMS TO HAVE ANY ANSWERS AS THEY'VE "NEVER SEEN THIS BEFORE".