2019 Jeep Cherokee

While driving approximately 20mph in an extremely busy intersection my car jolted and stopped almost causing us to get hit from oncoming traffic coming from multiple directions. The start / stop system failed and the error message was “service start / stop system”. I had my daughter in the car when this very scary experience happened. After researching it seems like thousands of people have had the same issues all resulting in the “auxiliary battery “ needing to be changed . This has been reported as a faulty part on newer models. This battery controls the main functions of the car , including the start / stop system .

The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.

I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.

My "Service 4 Wheel Drive" light went off in my 2019 Jeep Cherokee (Limited) and my local Jeep Dealership informed me that the Power Transfer Unit (PTU) had failed. Moreover, a complete failure of the PTU while driving would be very dangerous so I was lucky for this not to happen. I drive in Philadelphia and rarely have need of the 4WD feature so the part failure is mostly likely due to poor design or manufacturing. The repair cost me over $2600 (the invoice they emailed me before payment is attached). I learned that several previous models of Jeep Cherokees have been recalled due to PTU failures. It is irresponsible on the part of the manufacturer to continue to produce parts that fail on new models especially when failure is so dangerous.

While driving on the freeway, the check engine light and came on and the car shut off. Luckily, traffic was light and I attempted to restart the car. It made a loud, whirring noise and stuttered but turned on. The check engine light remained on. I continued on my way home, staying in the right lane. After about 15 minutes the car shut off again. I was able to get it mostly to the shoulder. I attempted to restart it again but it did not restart this time. A police car pushed me off the fwy and I had the car towed home. The dealer was able to check my car a week later. After 2 days, they were not sure of the issue and advised I pick it up and drive it some more. The following day, it shut off while driving again.

Driving on the highway fortunately about 20 MPH and the jeep Cherokee limited died while moving. Could not restart it and had to get towed off the highway . Jeep dealer said it was because of a dead battery that could not hold a charge. Never in 4 years had a problem . Not sure why a dead battery would cause the jeep to shut down completely while moving. Battery replaced and now the radio is dead according to the dealer . Have not picked the jeep up yet

I was driving down I-55 S in Marion, Arkansas on 21 September 2023 at 620 in the morning headed towards Memphis when I heard a crack and glasses shattering above my head. I knew my sun roof had to have been broken. I pulled over and opened the automatic shade and my entire sunroof had been shattered. The inside of my car was completely covered in glass. There was no object that I saw that could have done this, it was roughly 65F outside, at 620am, with clear skies. I had to drive back to my boyfriends house in Marion to leave the car in his driveway and call my insurance company to file a claim and reserve a rent a car. There is still glass shards sticking out of the sunroof, which I cannot remove without injuring myself or furthering damaging the roof. The car is currently available for inspection and hasn’t not been inspected. There was no warning signs. I had opened my sunroof just last week and had no issues, there wasn’t any cracks or damages. I was driving roughly 70 mph and had several cars around me including a semi trailer, had I not had my shade closed I would have been covered with glass and may of gotten glass in my eyes which would have impacted my ability to see and may have caused an accident.