2019 Jeep Cherokee

ON 5/23/2019 MY WIFE WAS EXITING A PARKING LOT DRIVING FORWARD IN OUR 2019 JEEP CHEROKEE. SHE TURNED RIGHT INTO THE DRIVEWAY AND THEN STEERED RIGHT TOWARD THE CENTER LANE. THERE WERE NO CARS AROUND HER. SUDDENLY THE DASH LIT UP IN RED BRAKE, AND THE PARKING BRAKE ENGAGED. SHE STOPPED MOMENTARILY, TRYING TO FIGURE OUT WHAT HAD JUST HAPPENED. AT THIS POINT THE LIGHT WENT OUT AND THE PARKING BRAKE RELEASED. SHE DROVE HOME WITHOUT INCIDENT. THE DOORS WERE NOT AJAR. SHE WAS NOT BACKING UP. OUR JEEP DOES NOT HAVE THE FORWARD SENSORS, JUST THE REAR SENSORS. WE DO HAVE THE PARKING BRAKE SET (U-CONNECT) TO AUTO ENGAGE WHEN SHIFTED INTO PARK. WE ARE CONCERNED THIS COULD HAPPEN ON THE HIGHWAY AT 65 MPH. I'M BRINGING IT TO THE DEALER IN THE MORNING.

PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.

RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB

ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?

WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE INSTRUMENT PANEL INDICATORS FLASHED AS THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS STARTED, BUT THEN SHUT OFF AND FAILED TO RESTART. THE CONTACT CALLED THE MANUFACTURER AND HAD THE VEHICLE TOWED TO FAIRFIELD CHRYSLER DODGE JEEP RAM (1409 MONTOUR BLVD, DANVILLE, PA 17821, (570) 275-3300). THE DEALER DIAGNOSED THAT THE ABS UNIT NEEDED TO BE REPLACED. AFTER TWO WEEKS, THE CONTACT DROVE THE VEHICLE AND IT STALLED TWO MILES LATER. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND BARELY MADE IT HOME. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT WANTS TO RETURN THE VEHICLE AND STATED THAT IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 13.

WHILE I AM IN MOVEMENT DRIVING MY VEHICLE. WITHOUT ANY WARNING LIGHTS POPPING UP IN MY DASHBOARD. MY VEHICLE SUDDENLY STOPS. IT HAS HAPPENED TO ME WHILE I WAS DRIVING IN THE HIGHWAY AND A SEMI TRUCK WAS DRIVING BEHIND ME. I HIT MY BRAKES FAST ENOUGH SO THAT THE SEMI TRUCK COULD REACT IN TIME, BUT OTHERWISE I COULD IT HAVE GOTTEN IMPACTED FROM THE BACK WHICH I AM SURE. IT WOULD IT HAVE CAUSE MORE THAN JUST AND ACCIDENT. THE DATE THIS HAPPENED I NOTICED THE CAR KIND OF SLOWED DOWN ITS VELOCITY FAST AND DRAMATICALLY WHEN IT STOP. IT WAS STILL RUNNING, NO SMOKE OR ANYTHING COMING OUT OF THE HOOD. I DID NOTICED THAT THE HEATER FELT EXTREMELY HOT MORE THAN NORMAL WHICH IT ALSO MADE ME PANIC A BIT. SHE SHIFT GEAR I WASN'T ABLE YO MOVE IT AT ALL. THEY HAD ADVISED ME AT THE DEALERSHIP ONE OF THE MECHANICS THAT SOMETIMES, IF THIS HAPPENED; TO TURN THE CAR OFF FOR 10 MINS AND THEN TURN IT BACK ON. I DID THAT, THAT NIGHT AND WHEN THE CAR TURN BACK OF THE STABILITY LIGH WARNING CAME ON, THE BRAKES LIGHT CAME ON, THE ENGINE LIGH CAME ON, THE EMERGENCY PARKING LIGHT CAME ON, BUT THIS THIS I WAS WAS ABLE TO MOVE THE SHIFT STICK BUT I COULD ONLY DRIVE FORWARD. I TRIED TO REVERSE AND GO BACK BUT IT WASN'T LETTING ME. MY SENSORS WERE BEEPING AS IF I WAS NEAR OR CLOSE TO HITTING SOMETHING. WHEN MY CAR WAS THE ONLY ONE IN THE HIGHWAY. ONE OF THE THINGS THAT I NOTICED WHILE SEATING IN MY CAR. THIS NORMALLY HAPPENS TO MY SUV WHEN IT'S VERY COLD OUTSIDE. WE ARE TALKING -4 DEGREES, BUT I AM SURPRISED BECAUSE THIS IS A 2019 VEHICLE THAT I HAVE AND I HAVE ONLY HAD IT FOR 5 MONTHS. I HAVE TAKEN IT IN FOR SERVICE 4 TMES AND THEY SUPPOSEDLY FIX THE ISSUE BUT NOW IT HAS HAPPENED AGAIN AND I DON'T FEEL SAFE IN THAT VEHICLE. A VEHICLE THAT STOPS OUT OF NOWHERE, DEFINITELY NOT SAFE. I AM NOT ONLY PUTTING MYSELF IN DANGER, BUT I FEEL LIKE I AM PUTTING EVERYONE AROUND ME DRIVING IN DANGER.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE CONTACT LOST CONTROL OF THE REAR BRAKES. AS A RESULT, THE VEHICLE VEERED INTO THE OTHER LANE AND THE REAR WAS CRASHED INTO BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE BODY DAMAGE WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 8,000.

WHILE DRIVING MY 2019 JEEP CHEROKEE I WAS ON A MAJOR HIGHWAY IN COLORADO. THE ROADS WERE NOT ICY OR COVERED IN SNOW. TRAFFIC CAME TO AN ABRUPT STOP IN FRONT OF ME. I PUT ON THE BRAKES, PUSHING DOWN ALL THE WAY AS FAST AS I COULD. THERE WAS CLOSE TO 2 CAR LENGTHS BETWEEN ME AND THE CAR IN FRONT OF ME, BUT MY VEHICLE WAS TAKING FOREVER TO STOP. IT ULTIMATELY DID NOT STOP IN TIME AND I HIT THE VEHICLE IN FRONT OF ME. BOTH THE VEHICLES WERE DAMAGED AND I BROKE MY HAND. THE ENTIRE TIME I WAS BRAKING IT FELT LIKE THE CAR SHOULD HAVE STOPPED A LOT QUICKER BUT IT JUST WAS NOT STOPPING. I SAW THERE HAS BEEN ISSUES WITH THE BRAKES ON THE 2019 JEEP CHEROKEES.