NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
800 reportsClear category filter4,500 miles · Dec 10, 2018
EnginePower Train
WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD TO SHIFT IT TO PARKING AND PUT IT BACK ON DRIVE. ALSO BATTERY LIGHT CAME UP WHILE DRIVING CASUSING THE ENGINE TO STALL AND NOT BEING ABLE TO PROCEED IN DRIVE SLOWING THE CAR DOWN. HAD TO TURN OF…
Read full complaint
WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD TO SHIFT IT TO PARKING AND PUT IT BACK ON DRIVE. ALSO BATTERY LIGHT CAME UP WHILE DRIVING CASUSING THE ENGINE TO STALL AND NOT BEING ABLE TO PROCEED IN DRIVE SLOWING THE CAR DOWN. HAD TO TURN OFF THE VEHICLE AGAIN ON THE MIDDLE OF THE ROAD TO BE ABLE TO RESTART THE VEHICLE.
NHTSA ODI #11157223
6,000 miles · Dec 5, 2018
EnginePower TrainUnknown Or Other
WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER ABLE TO ACCELERATE. LUCKILY I WAS ABLE TO DODGE MY WAY THROUGH TRAFFIC AND GET OFF THE HIGHWAY AND INTO SAFETY. AFTER 48 HOURS AT THE DEALERSHIP, STILL NO OFFICIAL ROOT CAUSE OF WHY THE POWE…
Read full complaint
WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER ABLE TO ACCELERATE. LUCKILY I WAS ABLE TO DODGE MY WAY THROUGH TRAFFIC AND GET OFF THE HIGHWAY AND INTO SAFETY. AFTER 48 HOURS AT THE DEALERSHIP, STILL NO OFFICIAL ROOT CAUSE OF WHY THE POWER FAILED.
NHTSA ODI #11156086
Mileage unknown · Nov 30, 2018
Power Train
CHECK ENGINE LIGHT CAME ON. CAR STARTED STALLING AFTER SHIFTING GEARS, AS IF IT WAS IN NEUTRAL INSTEAD OF DRIVE AND/OR REVERSE. WASN'T REACHING SPEEDS EASILY. RPMS AT 60 MPH WAS 3.5 AN I COULDN'T GET OVER 62.
NHTSA ODI #11155156
4,000 miles · Nov 26, 2018
Power TrainService Brakes
AT HIGHWAY SPEEDS WITH CRUISE CONTROL SET, THE CARS TRANSMISSION AND ENGINE RPM WOULD INCREASE TO AS MUCH AS 5500 RPM DURING DECELERATION. SPEED WOULD FLUCTUATE AS MUCH AS 12 MPH (INCREASE OR DECREASE FROM SET CRUISE SPEED). DEALERSHIP HAS HAD VEHICLE IN THEIR POSSESSION FOR TWO MONTHS AND STILL HAS TWO OPEN RECALLS THAT HAVE BE…
Read full complaint
AT HIGHWAY SPEEDS WITH CRUISE CONTROL SET, THE CARS TRANSMISSION AND ENGINE RPM WOULD INCREASE TO AS MUCH AS 5500 RPM DURING DECELERATION. SPEED WOULD FLUCTUATE AS MUCH AS 12 MPH (INCREASE OR DECREASE FROM SET CRUISE SPEED). DEALERSHIP HAS HAD VEHICLE IN THEIR POSSESSION FOR TWO MONTHS AND STILL HAS TWO OPEN RECALLS THAT HAVE BEEN UNRESOLVED. DEALERSHIP HAS FAILED TO FIX OR REPLACE VEHICLE.
NHTSA ODI #11154106
1,987 miles · Nov 20, 2018
EnginePower TrainService Brakes
WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.
NHTSA ODI #11152785
1,109 miles · Nov 12, 2018
Electrical SystemPower TrainVehicle Speed Control
WAS AT A 4 WAY STOP SIGN GETTING READY TO PULL OFF WHEN VEHICLE STOP WORKING. TRIED TO RECRANK THE VEHICLE BUT IT TOOK 5 MINUTES TO START AGAIN. CALLED DEALERSHIP AND TOOK IT TO THE SERVICE DEPARTMENT. ABOUT A WEEK AND A HALF LATER VEHICLE STARTED HAVING ISSUES AGAIN. VEHICLE STARTED TO STALL AND HAVE A VERY SLOW TAKE OFF. TAKE …
Read full complaint
WAS AT A 4 WAY STOP SIGN GETTING READY TO PULL OFF WHEN VEHICLE STOP WORKING. TRIED TO RECRANK THE VEHICLE BUT IT TOOK 5 MINUTES TO START AGAIN. CALLED DEALERSHIP AND TOOK IT TO THE SERVICE DEPARTMENT. ABOUT A WEEK AND A HALF LATER VEHICLE STARTED HAVING ISSUES AGAIN. VEHICLE STARTED TO STALL AND HAVE A VERY SLOW TAKE OFF. TAKE OFF WAS SO SLOW UNTIL I HAD TO SIT 15 MINUTES BEFORE TAKE OFF.
NHTSA ODI #11150936
8,000 miles · Nov 9, 2018
Power Train
TRANSMISSION HAS SERIOUS DELAY IN DOWNSHIFTING WHEN YOU STEP ON THE GAS PEDDLE WHEN YOU NEED TO SPEED UP FOR ANY REASON ESPECIALLY TO PASS ANOTHER VEHICLE. THIS IS ALL THE TIME WEATHER IN CITY OR HIGHWAY. IT SEEMS THE TRANSMISSION CAN'T MAKE ITS MIND UP ON WHAT TO DO AND WHAT GEAR TO DOWNSHIFT TO.
NHTSA ODI #11150331
Mileage unknown · Nov 5, 2018
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE…
Read full complaint
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE DEALER ALSO DIAGNOSED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE FOR AN ARBITRATION. THE CONTACT FILED FOR AN ARBITRATION. THE FAILURE RECURRED AND THE SAME DEALER INSTALLED A FLIGHT CONTROLLER TO TRACK THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V739000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL AND THE CONTACT STATED THAT THE VEHICLE "APPEARED TO BE REPAIRED"; HOWEVER, SHE WANTED THE VEHICLE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11145330
Mileage unknown · Nov 1, 2018
EnginePower TrainUnknown Or Other
MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE …
Read full complaint
MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE SINCE OTHER VEHICLES WERE DRIVING SLOW AND AT TIMES STOPPED. THIS ALLOWED ME SOME TIME WHILE I ATTEMPTED TO RESTART THE VEHICLE. IT RE-STARTED AND I MADE IT HOME.
NHTSA ODI #11144622
1,500 miles · Oct 30, 2018
Power Train
VEHICLE WILL NOT FULLY ENGAGE INTO "DRIVE". VEHICLE WILL JERK AND LUNGE FOR ABOUT 5 SECONDS BEFORE IT IS FULLY ENGAGED INTO "DRIVE". HAPPENS MOST OFTEN ON COLD START UPS AFTER THE VEHICLE HAS SAT FOR AT LEAST 2 HOURS.
NHTSA ODI #11144115
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration