2019 Jeep Cherokee

MY VEHICLE SHUT OFF WHILE DRIVING. THIS SUV IS BRAND NEW, ONLY 250 MILES ON IT. I STOPPED AT A STOP SIGN, BEGAN DRIVING AND THE ENGINE SHUT OFF AND WOULD NOT START. SEVERAL ERROR MESSAGES CAME UP ON MY DISPLAY SUCH AS, SERVICE TRANSMISSION, SERVICE POWER STEERING, SERVICE PARKING BRAKE, SERVICE STABILITY CONTROL ETC. THE CAR NEVER RESTARTED AND HAD TO BE TOWED. I COULD HAVE BEEN KILLED IF THIS HAPPENED WHILE PULLING ON TO A BUSY ROAD. MY DEALER HAS HAD THE VEHICLE FOR 4 DAYS AND HAS BEEN UNABLE TO FIGURE OUT THE PROBLEM. *DT UPDATED 10/18/18*JB UPDATED 11/1/18 *DT CONSUMER STATED THE CAR HAS BEEN AT FOSS MOTORS IN EXETER NH SINCE 9/14, THEY HAVE UNABLE TO FIX IT. THEY HAVE REPLACED A FRAYED WIRE WHICH THEY BELIEVED FRIED THE POWER CONTROL MODULE CHIP. THIS HAS BEEN REPLACED ON 9/21/ AND I EXPECTED THE CAR BACK ON 9/24 BUT WHEN THEY BACKED IT OUT OF THE SERVICE BAY IT WASN'T RUNNING PROPERLY. THEY REACHED OUT TO SENIOR TECHNIANS ADVISED THEM TO REPLACE THE POWER CONTROL MODULE AGAIN AND THEY REPLACED SOME THROTTLE PART. THEY CALLED ON 10/8 TO SAY THERE WERE STILL PROBLEMS. AS OF TODAY,THEY HAVE AGREED TO BUY THE CAR BACK AND HAVE STARTED THAT PROCESS. CHRYSLER CORP IS AWARE OF THE PROBLEMS BECAUSE I REACHED OUT TO THEM TO HELP FACILITATE WHAT WAS GOING ON AND TO HELP GATHER INFORMATION. UPDATED 11/02/18 *JB

I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.

I HAVE A 2019 JEEP CHEROKEE WITH 2000 MILES ON IT. I AM LEASING IT BRAND NEW. I BOUGHT IT ON JULY 10. ON MONDAY, SEPT 10, I WAS DRIVING HOME FROM WORK AND GOING ABOUT 45 MILES PER HOURS, SUDDENLY THE CAR WENT FROM 45 MPH TO 0 MPH IN A MATTER OF SECONDS, I LOSE CONTROL OF THE POWER STEERING AND POWER BRAKES AND IT STALLED...IN THE MIDDLE OF A BUSY STREET. IT W AS FRIGHTENING. I PUT IT IN PARK, TURNED IT OFF, TRIED STARTING IT AGAIN, TURNED IT OFF AGAIN, WAITED A FEW MINUTES, START IT AGAIN AND IT STARTED UP CALLED THE HUSBAND TO SEE IF I SHOULD TRY TO HEAD HOME IN IT OR CALL UBER. WE DECIDED I WAS CLOSE ENOUGH TO HOME TO TRY AGAIN. IT HAPPENED TWO MORE TIMES ON THE WAY HOME. ABSOLUTELY TERRIFYING TO BE DRIVING AND HAVE IT COMPLETELY SHUT DOWN MID DRIVE. I HAD A CAR GOING ABOUT 45 BEHIND ME SWERVE INTO ANOTHER LANE TO AVOID SMASHING INTO ME. THEY WILL NOT FIX IT BECAUSE THEY CANNOT SEE IT HAPPENED ON THEIR SYSTEM AND CAN'T DUPLICATE THE ISSUE. IT IS A HUGE SAFETY ISSUE. I AM AFRAID SOMEONE WILL BE SERIOUSLY INJURED. I ALSO SEE THIS ALL OVER THE INTERNET WHEN I SEARCH 2019 JEEP CHEROKEE ENGINE STALL IN MOTION. SO, I HAVE TO TAKE THE CAR BACK AND DRIVE IT UNTIL IT HAPPENS AGAIN.

WHILE DRIVING, ON A RESIDENTIAL STREET, THE ENGINE SHUT DOWN FOR NO APPARENT REASON. I HAD TO PUT IT IN PARK AND RESTART THE CAR. I WAS LUCKY IT DID NOT HAPPEN ON THE INTERSTATE, IT WOULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE SINCE READ THAT OTHER JEEP CHEROKEE DRIVERS HAVE HAD THE SAME EXPERIENCE, SOME 3 INCIDENTS. I DO NOT WANT TO EXPERIENCE THIS 3 TIMES. YESTERDAY I TRADED CARS, BOUGHT A DIFFERENT ONE. I'M 77 YEARS OLD AND I'M TOO SCARED TO TAKE A CHANCE ON A CAR THAT DOES THAT.

I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR

VEHICLE STALLS WITHOUT WARNING WHILE DRIVING AT SPEED. THIS WAS EXTREMELY DANGEROUS WHEN IT OCCURRED ON THE HIGHWAY. IT HAS HAPPENED NUMEROUS TIMES AND WAS TOWED TO THE DEALER FOR REPAIR. WARNING LIGHTS FOR CHECK ENGINE, SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE START/STOP SYSTEM, SERVICE ELECTRONIC STABILITY CONTROL, AND 4WD SYSTEM TEMPORARILY UNAVAILABLE LIGHT UP.