NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
457 reportsClear category filter5,300 miles · Nov 30, 2018
Engine
THIS PROBLEM OCCURS ALMOST EVERYTIME YOU START THE JEEP AND TRY TO DRIVE. IT WILL LET ME DRIVE ABOUT A QUARTER OF A MILE AND THEN THE VEHICLE WILL DIE WHEN DEACCELERATING AND LOSE POWER STEERING. AFTER PUTTING IT BACK IN PARK AND LETTING IT SIT FOR A FEW MINUTES IT WILL USUALLY RESTART BUT IT TAKES ABOUT 5-10 SECONDS FOR IT TO S…
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THIS PROBLEM OCCURS ALMOST EVERYTIME YOU START THE JEEP AND TRY TO DRIVE. IT WILL LET ME DRIVE ABOUT A QUARTER OF A MILE AND THEN THE VEHICLE WILL DIE WHEN DEACCELERATING AND LOSE POWER STEERING. AFTER PUTTING IT BACK IN PARK AND LETTING IT SIT FOR A FEW MINUTES IT WILL USUALLY RESTART BUT IT TAKES ABOUT 5-10 SECONDS FOR IT TO START. I HAVE 5300 MILES ON THE CAR AND IT IS CURRENTLY BACK AT THE DEALER FOR THE SECOND TIME THIS MONTH TO TRY AND PINPOINT THE ISSUE. DEFINITELY, A SAFETY HAZARD AS IT HAS STALLED TWICE IN THE MIDDLE OF INTERSECTIONS, ONCE ALMOST CAUSING AN ACCIDENT WITH MY WIFE AND TWO YEAR OLD IN THE CAR. HOPEFULLY, THEY RECTIFY THE ISSUE ON THIS VISIT OR WE WILL BE GETTING RID OF THE CAR AND STEERING CLEAR OF JEEP FROM HERE ON OUT. *BF. *TR
NHTSA ODI #11155134
1,987 miles · Nov 20, 2018
EnginePower TrainService Brakes
WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.
NHTSA ODI #11152785
Mileage unknown · Nov 5, 2018
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE…
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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE DEALER ALSO DIAGNOSED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE FOR AN ARBITRATION. THE CONTACT FILED FOR AN ARBITRATION. THE FAILURE RECURRED AND THE SAME DEALER INSTALLED A FLIGHT CONTROLLER TO TRACK THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V739000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL AND THE CONTACT STATED THAT THE VEHICLE "APPEARED TO BE REPAIRED"; HOWEVER, SHE WANTED THE VEHICLE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11145330
Mileage unknown · Nov 1, 2018
EnginePower TrainUnknown Or Other
MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE …
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MY CAR CONTINUES TO STALL INTERMITTENTLY. I RECEIVED MY CAR BACK FROM THE SERVICE DEPARTMENT ON 31-OCT-2019. LATER THAT DAY, ON MY WAY HOME FROM WORK, MY CAR STALLED GOING APPROXIMATELY 25 MILES PER HOUR. THE VEHICLE LOST ALL POWER AND CAME TO A STOP ON THE 405 FREEWAY. I WAS IN STOP AND GO TRAFFIC, WHICH MAY HAVE SAVED MY LIFE SINCE OTHER VEHICLES WERE DRIVING SLOW AND AT TIMES STOPPED. THIS ALLOWED ME SOME TIME WHILE I ATTEMPTED TO RESTART THE VEHICLE. IT RE-STARTED AND I MADE IT HOME.
NHTSA ODI #11144622
4,000 miles · Oct 29, 2018
Electrical SystemEngineVehicle Speed Control
MY 2019 JEEP CHEROKEE LATITUDE WAS JUST EXITING THE INTERSTATE AND APPROACHED A LIGHT ON THE OFF RAMP. UPON STOPPING AND TRYING TO ACCELERATE MY JEEP BEGAN BEEPING AND THE "DRIVE (D)" STARTED BLINKING ON THE DASH AND GEAR. DURING THIS TIME MY VEHICLE WOULD ROLL BACKWARDS TO THE OFF RAMP UNLESS THE EMERGENCY BREAK WAS ENGAGED. I …
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MY 2019 JEEP CHEROKEE LATITUDE WAS JUST EXITING THE INTERSTATE AND APPROACHED A LIGHT ON THE OFF RAMP. UPON STOPPING AND TRYING TO ACCELERATE MY JEEP BEGAN BEEPING AND THE "DRIVE (D)" STARTED BLINKING ON THE DASH AND GEAR. DURING THIS TIME MY VEHICLE WOULD ROLL BACKWARDS TO THE OFF RAMP UNLESS THE EMERGENCY BREAK WAS ENGAGED. I WAS NOT ABLE TO PRESS THE GAS, SHIFTING INTO OTHER GEARS DID NOT DO ANYTHING AND THE BREAKS WERE LOCKED OUT. I WAS SITTING IN THE BIKE LANE BLOCKING TRAFFIC AND HOPING TO NOT GET HIT. I WAS ABLE TO ROLL DOWNHILL ABOUT 50FT AND STEER ONTO A SIDE STREET. ONCE THERE I AGAIN TRIED TO SHIFT TO DIFFERENT GEARS AND NOTHING SEEMED TO WORK. AS MENTIONED MY BREAKS WERE LOCKED AND THE GAS PEDAL WAS OUT OF SERVICE. FINALLY, AFTER EXITING THE MAJOR INTERSECTION I TRIED TURNING THE CAR OFF AND BACK ON AND IT SEEMED TO CLEAR THE ERROR. MY CAR IS CURRENTLY IN THE SHOP FOR THIS PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS THOUGH. IF THIS WOULD HAVE HAPPENED SECONDS BEFORE SERIOUS INJURY OR DEATHS COULD HAVE BEEN INVOLVED.
NHTSA ODI #11143960
6,800 miles · Oct 26, 2018
Engine
CAR WILL ABRUPTLY STOP WITH NO WARNING THEN BATTERY LIGHT WILL TURN ON. CANNOT ALWAYS GET CAR TO CRANK BACK OVER QUICKLY.
NHTSA ODI #11142832
1,900 miles · Oct 24, 2018
Engine
WHILE DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR, IN THE FAST LANE TRAVELING AT 70 MPHS, THE ENGINE COMPLETELY SHUT OFF. IT WAS LEFT COSTING AND SLOWING IN SPEED. NO STEERING OR BREAKING WERE EFFECTED. ONCE I WAS ABLE TO GET TO THE BREAKDOWN LANE THE THE ENGINE DID RESTART WHILE IN LOW SPEED (30MPH) AND CREEPING ALONG THE BR…
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WHILE DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR, IN THE FAST LANE TRAVELING AT 70 MPHS, THE ENGINE COMPLETELY SHUT OFF. IT WAS LEFT COSTING AND SLOWING IN SPEED. NO STEERING OR BREAKING WERE EFFECTED. ONCE I WAS ABLE TO GET TO THE BREAKDOWN LANE THE THE ENGINE DID RESTART WHILE IN LOW SPEED (30MPH) AND CREEPING ALONG THE BREAK DOWN LANE THE ENGINE WAS 3RPMS AND SHUT OFF AGAIN. NEEDING TOWING AND IS CURRENTLY IN FOR REPAIR. 1900 MILES TO THE VEHICLE.
NHTSA ODI #11142463
2,000 miles · Oct 19, 2018
Engine
2019 JEEP CHEROKEE WITH ABOUT 2000 MILES ON IT SUDDENLY STALLED WHILE DRIVING AT APPROXIMATELY 10 MPH TWICE NOW. AFTER PUTTING IT IN PARK AND A FEW TRIES AT RESTARTING THE CAR RAN OK. THIS OCCURRED ON 10/17/18 AND 10/19/18 WITHIN A HALF MILE FROM HOME AFTER STARTING IT FOR THE FIRST TIME IN THE MORNING. WEATHER CONDITION WAS AP…
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2019 JEEP CHEROKEE WITH ABOUT 2000 MILES ON IT SUDDENLY STALLED WHILE DRIVING AT APPROXIMATELY 10 MPH TWICE NOW. AFTER PUTTING IT IN PARK AND A FEW TRIES AT RESTARTING THE CAR RAN OK. THIS OCCURRED ON 10/17/18 AND 10/19/18 WITHIN A HALF MILE FROM HOME AFTER STARTING IT FOR THE FIRST TIME IN THE MORNING. WEATHER CONDITION WAS APPROXIMATELY 70 AND SUNNY AFTER OVERNIGHT TEMPS OF ONLY LOW 60'S. LOOKING ONLINE AT COMPLAINTS, THIS APPEARS TO BE AN ISSUE MANY PEOPLE ARE EXPERIENCING WITH NO REAL REMEDY FROM DEALERSHIPS. I TOO HAVE NO CHOICE BUT TO TAKE IT TO A DEALERSHIP AND HOPE THEY FIND A ISSUE THAT CAN BE FIXED.
NHTSA ODI #11141455
6,300 miles · Oct 12, 2018
Engine
VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL…
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VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL WAS LOW, VEHICLE WASN'T DUE FOR AN OIL CHANGE YET. NO WARNINGS OR INDICATOR LIGHTS THAT OIL LEVEL WAS LOW. SERVICE TECHNICIAN SAID TO CHECK OIL EVERY 1000 MILES, ON A BRAND NEW VEHICLE. SAID THIS ENGINE USES A LOT OF OIL. I'M CONCERNED AT PULLING ONTO A BUSY ROAD OR INTO TRAFFIC AND HAVING VEHICLE DIE ON ME AND GETTING HIT.
NHTSA ODI #11139991
972 miles · Oct 11, 2018
Engine
THE ENGINE SHUT OFF WHILE DRIVING THE VEHICLE AT 40 MILES PER HOUR. THE CAR HAD 972 MILES ON IT, AND WAS PURCHASED NEW A FEW WEEKS AGO. *DT CONSUMER STATED CAR IS NOT REPAIRED AND THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. UPDATED 11/30/18*JB
NHTSA ODI #11139602
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗