NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
457 reportsClear category filterMileage unknown · Jan 3, 2026
Engine
My check engine light comes on and stays on now. I have to put oil on my truck between oil changes. They haven't found any leaks. A diagnostic showed the camshaft as needing fixed at one point but the diagnostic hasn't given any other code problems. I'm having to put in oil frequently but the engine light had remained on. The ch…
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My check engine light comes on and stays on now. I have to put oil on my truck between oil changes. They haven't found any leaks. A diagnostic showed the camshaft as needing fixed at one point but the diagnostic hasn't given any other code problems. I'm having to put in oil frequently but the engine light had remained on. The check engine light will go off sometimes street i hey an oil change but then it comes back on.
NHTSA ODI #11708561
Mileage unknown · Dec 27, 2025
Electrical SystemEngine
The vehicle experienced a sudden and catastrophic failure of the powertrain/engine system. Based on dealer inspection, the failure requires complete replacement of the engine long block assembly, indicating an internal engine failure rather than a minor or maintenance-related issue. The vehicle and failed components are availabl…
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The vehicle experienced a sudden and catastrophic failure of the powertrain/engine system. Based on dealer inspection, the failure requires complete replacement of the engine long block assembly, indicating an internal engine failure rather than a minor or maintenance-related issue. The vehicle and failed components are available for inspection upon request. My safety and the safety of others were placed at significant risk. The vehicle first shut off completely while I was proceeding through a four-way stop intersection, forcing me to restart the vehicle while stopped in the middle of the intersection. Later, while driving on a very busy highway, the vehicle again lost power and became completely inoperable. I was barely able to maneuver the vehicle onto the shoulder, narrowly avoiding a collision. The vehicle then would not fully shut off despite multiple attempts, further indicating a serious malfunction. The problem has been confirmed by an authorized dealer, Krebs Chrysler Dodge Jeep RAM in Gibsonia, PA. After diagnostics, the dealer issued a repair estimate calling for full engine long block replacement with an estimated total cost of approximately $13,900, confirming the severity of the failure. The vehicle has been inspected by the authorized Jeep dealership listed above. It has not been inspected by the manufacturer directly, police, or insurance representatives to my knowledge. There were no warning lamps, dashboard messages, or noticeable symptoms prior to the failure. The shutdowns occurred suddenly and without advance notice.
NHTSA ODI #11707250
Mileage unknown · Dec 20, 2025
EnginePower TrainUnknown Or Other
I'm pretty sure it's the ptu . I was driving up a hilly road and my jeep had no power all of a sudden. Then the service 4wheel drive light came on in the cluster,/ dash. Then when I stopped the tires would not quit spinning. But I could tell only one at a time was rolling. But it would switch to a different tire .each time it s…
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I'm pretty sure it's the ptu . I was driving up a hilly road and my jeep had no power all of a sudden. Then the service 4wheel drive light came on in the cluster,/ dash. Then when I stopped the tires would not quit spinning. But I could tell only one at a time was rolling. But it would switch to a different tire .each time it switched it would almost catapult me of to the side or towards the middle of the road..I finally just shut the engine off . Because it seemed as though it had a mind of its own ...thank God the plow truck came up this road I was on . Because I was afraid to start it again due to the fact I did not want to go off in a trench . I had no traction when the wheels kept kicking in and out of 4 wheel drive . That to me is a big safety concern. I took it to a mechanic shop the following day and he put a scan tool on it and it came back, ptu .and he told me that this year model has a recall for the same problem .
NHTSA ODI #11706247
Mileage unknown · Dec 16, 2025
EnginePower Train
My 2019 Jeep Cherokee service light for 4wd came on. After having the car into a Jeep dealership for diagnostic/service I was told it was the PTU and no replace/fix is available. There is a recall for this year, make, model for this exact problem ( PTU ) however , my VIN# is not included under this recall. They need to widen the…
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My 2019 Jeep Cherokee service light for 4wd came on. After having the car into a Jeep dealership for diagnostic/service I was told it was the PTU and no replace/fix is available. There is a recall for this year, make, model for this exact problem ( PTU ) however , my VIN# is not included under this recall. They need to widen the recall to ALL affected by this problem. clearly , my car has a PTU issue confirmed by the dealership, is the same year, make and model as the recalled cars with EXACT same problem.
NHTSA ODI #11705407
Mileage unknown · Dec 10, 2025
EngineSteeringVehicle Speed Control
My vehicle is under an open safety recall 01C involving the PTU system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I…
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My vehicle is under an open safety recall 01C involving the PTU system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I was stopped at a red light. When the light turned green,I pressed the gas and the vehicle immediately made a loud grinding/shaking noise, shuddered violently, and lost all propulsion. The car would barely move. I was extremely lucky that there was a parking lot directly next to the intersection, and with the tiny amount of movement left,I was able to coast into it. If this failure had happened anywhere else—on a highway, in the middle of an intersection, or without a place to pull off—I could have been rear-ended or caused a collision. My safety was put at immediate risk due to this recall defect. I contacted the dealership, but they stated they could not repair the vehicle because Jeep/Stellantis had not released a remedy, parts, or service procedure for the recall. I was told multiple times that there was nothing they could do until Jeep provided a fix. After the breakdown, an independent shop confirmed the PTU failure, since the dealer still had no ability to repair it. All failed components and documentation are available for inspection. I lost use of my vehicle and was forced to take safety into my own hands. When I submitted reimbursement documentation to Jeep Customer Care, they denied it because the repair was not done at a certified dealer and did not use MOPAR parts—even though no certified repair or MOPAR parts exist for this recall. This leaves me without a safe vehicle, without a remedy, and without support. I am requesting NHTSA intervention due to the ongoing safety risk and the manufacturer’s failure to provide a timely fix and proper reimbursement for their admitted issue with the vehicle.
NHTSA ODI #11704248
Mileage unknown · Dec 8, 2025
Electrical SystemEnginePower Train
While driving my 2019 Jeep Cherokee, the engine randomly shuts off without warning. This has happened multiple times at different speeds. The vehicle suddenly loses all power, and I have to coast to the side of the road. There are no warning lights, messages, or diagnostic codes before or after the stall. The specific component …
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While driving my 2019 Jeep Cherokee, the engine randomly shuts off without warning. This has happened multiple times at different speeds. The vehicle suddenly loses all power, and I have to coast to the side of the road. There are no warning lights, messages, or diagnostic codes before or after the stall. The specific component causing the failure is unknown, but it seems related to the electrical/engine/powertrain system. This failure puts my safety at serious risk because the engine dies unexpectedly in traffic, which could easily cause a rear-end collision or loss of control. I had a diagnostic scan done at AutoZone and no trouble codes were found. There were no symptoms or warning lamps prior to each incident ,the engine simply shuts off while the vehicle is in motion. This is a recurring safety hazard.
NHTSA ODI #11703804
Mileage unknown · Dec 1, 2025
Engine
An alert showed on the message board SVC 4WD and 4WD unavailable. We live part time in the mountains and rely on 4WD. Last winter we had snow and could not get up our driveway. When leaving the mountains we were going through the steps to tow our Jeep behind our RV. The system indicated failure to disengage the transmission…
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An alert showed on the message board SVC 4WD and 4WD unavailable. We live part time in the mountains and rely on 4WD. Last winter we had snow and could not get up our driveway. When leaving the mountains we were going through the steps to tow our Jeep behind our RV. The system indicated failure to disengage the transmission so we were unable to tow the Jeep and we were still 1000 miles from home in Florida. We went to Jeep dealers in PA, DE, GA, and again in FL. All dealers found the issue with the PTU issue 01C but said there was not a remedy. Even if they replaced the PTU it could happen again as they did not know what inside the PTU was the problem. We've had some transmission slipping or hesitating as well.
NHTSA ODI #11702315
137,000 miles · Nov 10, 2025
EnginePower Train
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). While driving at 55 MPH, the vehicle began shuddering and stalled. The 4X4 warning light was illuminated. The contact stated that the vehicle failed to remain in 4WD. The local dealer was contacted and conf…
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The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). While driving at 55 MPH, the vehicle began shuddering and stalled. The 4X4 warning light was illuminated. The contact stated that the vehicle failed to remain in 4WD. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 137,000.
NHTSA ODI #11698574
Mileage unknown · Nov 3, 2025
Electrical SystemEnginePower Train
The truck I bought last November 2024..was running kinda bad.. by may of 2025 the tranmission was stalling I call the dealership..and explain my problem. I was told that someone would call me back but that never happened...July of 2025 the car was running hot I had my service work done oil change..tune up..so by August I had to …
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The truck I bought last November 2024..was running kinda bad.. by may of 2025 the tranmission was stalling I call the dealership..and explain my problem. I was told that someone would call me back but that never happened...July of 2025 the car was running hot I had my service work done oil change..tune up..so by August I had to use a jump box to start the vehicle..come September 2025 the truck was just cutting off on the highway or wherever I might have been and everytime I turn left or right it would cut off.. I have been really stressed my job is in jeopardy.. I just been going threw some mental issue with the truck...I really should have been warned about the recall.. I don't think it's fair for car dealership to sell cars that are not reliable and I hope that I can get some help in this matter
NHTSA ODI #11697193
Mileage unknown · Oct 30, 2025
EngineUnknown Or Other
I was getting off the highway and my car stopped on me. I put my emergency lights on. I put the car on park and tried turning it on. The brake was hard to push down. I gave it a few minutes to rest and I tried 2 more times. The second time it turned on but imediately turned back off. I let it rest a minute or so and it finally t…
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I was getting off the highway and my car stopped on me. I put my emergency lights on. I put the car on park and tried turning it on. The brake was hard to push down. I gave it a few minutes to rest and I tried 2 more times. The second time it turned on but imediately turned back off. I let it rest a minute or so and it finally turned on. I was scared for my life because there all on coming traffic coming off the interstate. I did call the police for help but as soon as I got it started I called back for them not to come. I also got a warning saying engine warming. 6:30 am 10-30-25
NHTSA ODI #11696531
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗