2019 Jeep Cherokee

THIS VEHICLE IS USING 4 QT OF OIL FOR EVER 3800 MILES TRAVELED. IT HAS A CAPACITY OF 5.5 QTS. THE OIL WARNING LIGHT DOES NOT COME ON WHEN THE OIL IS LOW. MY EXPERIENCE WITH THIS IS WHEN I WAS MAKING A HARD LEFT TURN THE CAR SHUT OFF WHILE DRIVING ON A BUSY 3 LANE ROADWAY. WHEN THIS HAPPENS, ALL THE WARNING LIGHTS BLINK SUCH AS OIL, BATTERY, TRANSMISSION. I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. THE CAR WAS BRAND NEW. ONLY 3800 MILES ON IT. WHEN I CALLED THE DEALER THEY SAID TO CHECK THE OIL. IT WAS 4 QTS LOW. THIS HAS HAPPENED AGAIN JUST RECENTLY AT 19990 MILES ON THE VEHICLE.

MY 2019 IS ABOUT TO HAVE IT'S 3RD OIL CHANGE, APPARENTLY IT'S SUPPOSED TO GO EVERY 3,000 MILES TO GET AN OIL CHANGE. WHEN I CALLED THE DEALERSHIP THE GUY THAT'S IN SERVICES DIDN'T CARE OF MY CONCERN REGARDING THE CHEROKEE TURNING OFF WHILE DRIVING DURING TRAFFIC ESPECIALLY IN THE FREEWAYS, ALL HE KEPT SAYING YUP YUP YUP. HE KEPT TELLING ME HE HAS A PAPER STATING THAT JEEP CHEROKEES NEW MODELS ARE BUILT LIKE THAT NOW. ALL HE OFFERED WAS TO DO AN OIL CONSUMPTION TEST WHICH I HAVE TO MAKE AN APPT FOR AND GO EVERY 1,000 MILES TO GET IT READ. I MENTIONED THAT THE COMPASS HAS THE SAME TYPE ENGINE, HOWEVER, WITH THE COMPASS I WOULD GO 5,000 MILES OR MORE. I CANNOT CONTINUE TO PAY FOR A CAR THAT PUTS ME AND MY FAMILY AT RISK FOR ACCIDENT. MY CAR TURNS OFF COMPLETELY ALL THE LIGHTS ON THE DASH BOARD TURNS ON BEFORE TURNING OFF AND STATES IT'S THE BATTERY WHEN IT'S NOT THE BATTERY. WHY HASNT THIS BEEN RECALLED OR FIX MY CHRYSLER OR FIAT! THE FIRST TIME IT HAPPENED WAS AROUND CHRISTMAS TIME THEN 3 MONTHS LATER. I HAD TO GET MY FIRST OIL CHANGE BEFORE THE 3 MONTHS OF GETTING IT.

EVERYTHING DOWN TO THE ENGINE HAS BEEN REPLACED AND STILL HAVING PROBLEMS WITH THE IDLE BEING HIGH SITTING OR MOVING, USUALLY A VERY QUITE VEHICLE IS NOW LOUD, SMELLS LIKE GAS IS LEAKING, AUTO SHUT OFF WORKS SOMETIMES, THE UNLOCK BUTTON ON THE HANDLE MOST TIMES WON'T UNLOCK, WHEN THERE'S NO ONE IN THE JEEP AND THE BUTTON IS PUSHED ON THE HANDLE IT SAYS TO PUSH BREAK TO START THE VEHICLE WHILE STILL TRYING TO UNLOCK THE DOORS AND OUTSIDE OF THE VEHICLE, HESITATES TO TAKE OFF AT TIMES WHILE PULLING OUT FROM A STOP SIGN OR TO PASS SOMEONE

I PURCHASED A 2019 JEEP CHEROKEE AND IN LESS THAN 3,000 MILES THE CAR BROKE DOWN. IT GAVE NO INDICATION, JUST COMPLETELY SHUT OFF WHILE I WAS DRIVING IN THE MIDDLE LANE OF A FAST-PACED HIGHWAY AND ALMOST KILLED ME. THE DEALERSHIP TOLD ME IT WAS LOW ON OIL AND THEY ASSUMED SINCE THE CAR WAS SO NEW THEN MAYBE IT HADN'T BEEN PROPERLY FILLED. AS THE VEHICLE APPROACHED 6,000 MILES, THE ISSUE OCCURRED AGAIN AND THE CAR WAS STALLED IN THE LEFT LANE OF A SMALL ROAD, BLOCKING TRAFFIC. NOW THEY TELL ME THAT THERE WAS A DEFECT WITH THE ENGINE AND THAT IT IS BURNING TOO HOT AND, THEREFORE CONSUMING THE OIL AT A FAST RATE. I CAN'T TELL YOU HOW SHELL SHOCKED I WAS TO HAVE MY BRAND NEW JEEP VEHICLE STALL TWICE ON ME IN THE MIDDLE OF TRAFFIC AND HAD NO IDEA HOW DANGEROUS THE MOTOR WAS. I HAVE SPENT A SIGNIFICANT AMOUNT OF TIME AND ENERGY TRYING TO GET THIS VEHICLE FIXED AS WELL AS NOT HAVING A MODE OF TRANSPORTATION AS IT STAYS IN THE SHOP FOR I DON'T KNOW HOW LONG. BOTTOM LINE, I WOULD LIKE TO HEAR FROM YOU DIRECTLY ABOUT WHAT MY RIGHTS ARE AS A CONSUMER REGARDING THIS ISSUE AND THE LEMON THAT WE LEASED. I WANT TO KNOW WHAT YOUR COMPANY DOES TO MAKE THINGS RIGHT FOR THEIR CUSTOMERS. I AM A LIFELONG CHRYSLER BUYER, HAVE BEEN VERY LOYAL AS A CUSTOMER, BUT THE TREATMENT I HAVE RECEIVED SO FAR FROM THE DEALERSHIP AND THROUGHOUT THIS ENTIRE PROCESS HAS BEEN EXTREMELY DISHEARTENING.

ON 6/8/2019, I PULLED THROUGH MY GATE, LEFT THE VEHICLE IN PARK TO CLOSE THE GATE WHICH TAKES A FEW SECONDS. MY VEHICLE COMPLETELY SHUT DOWN. RESTARTED, AC WAS OFF, AUDIO ALSO OFF. DROVE FOR ABOUT 35 MILES, MADE 2 STOPS, ALL OK. NEXT LEG OF TRIP APPROX 20 MILES, COMING INTO ANOTHER TOWN AND APPROACHING TRAFFIC LIGHT. AT THE LIGHT AS I STOPPED, THE VEHICLE AGAIN SHUT DOWN IN DRIVE AT THE STOP LIGHT IN CONSIDERABLE AMOUNT OF TRAFFIC. THIS WAS NOT THE AUTO STOP/START, IT SHUT DOWN AGAIN. HAD TO PUT IN PARK, IT DID RESTART, AND AGAIN, AC OFF, AUDIO OFF. PROCEEDED TO MY NEXT STOP WHERE THE VEHICLE TRIED TO SHUT DOWN AS I PULLED INTO PARKING SPOT, I WAS ABLE TO COMPLETE PARKING. UPON RETURNING TO THE VEHICLE, IT STARTED, BUT NOW HAVE BACK UP CAMERA FAILURE WHICH HAS NOT WORKED SINCE THAT EPISODE. THIS WAS TERRIBLY DANGEROUS AS I WAS IN A LOT OF TRAFFIC AND WAS HELPLESS UNTIL I GOT IT TO RESTART.

VEHICLE RANDOMLY STALLED WHILE DRIVING. HAD OIL CHANGED BY DEALER VERY RECENTLY. UNKNOWN CAUSE. BASED ON RECALLS FOR RELATED VEHICLES, POSSIBLY CAUSED BY FAULTY TRANSMISSION OR ELECTRICAL SYSTEM. OCCURRED AFTER STOPPING AT A STOP SIGN, AND THEN ACCELERATING UP TO 45 MPH ON A BUSY ROAD. SHORTLY AFTER ACCELERATING, THE TOUCHSCREEN WENT OUT, THE VEHICLE STALLED, AND THE BATTERY LIGHT CAME ON. WAS LUCKILY ABLE TO PULL OFF ON A SMALL AREA AT THE SIDE OF THE ROAD TO LET OTHER CARS PASS. WAS ONLY ABLE TO GET GOING AGAIN AFTER TURNING OFF THE ENGINE AND RESTARTING IT.

JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.

AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB

FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.