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2019 Jeep Cherokee

Owner reports · Recalls · Investigations

More warning signs than most Cherokee years

Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.

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When problems were reported

Mileage at the reported incident

750 reports with mileage · 888 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports19 fire reports22 injury reports

Engine complaints

457 reports
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8,300 miles · Aug 26, 2019
Electrical SystemEngine

TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO T…

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TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.

NHTSA ODI #11246584

9,000 miles · Aug 23, 2019
Engine

VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE B…

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VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT

NHTSA ODI #11245989

1,000 miles · Aug 22, 2019
EngineService Brakes

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING…

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"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

NHTSA ODI #11245949

16,467 miles · Aug 19, 2019
Electrical SystemEngine

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. T…

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

NHTSA ODI #11245074

35,000 miles · Aug 16, 2019
EnginePower TrainVehicle Speed Control

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE …

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2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

NHTSA ODI #11244517

2,100 miles · Aug 5, 2019
EnginePower TrainUnknown Or Other

I WAS DRIVING DOWN THE HIGHWAY AS I WAS MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION THE VEHICLE SHUT OFF WITHOUT WARNING THEREFORE TRAFFIC IN ALL DIRECTIONS WAS COMING AT ME DUE TO NO SIGN THAT THE VEHICLE WAS GOING TO STOP UNEXPECTDLY.

NHTSA ODI #11241719

3,500 miles · Aug 1, 2019
Engine

THE ENGINE SHUTS OFF WITHOUT WARNING WHEN OIL LEVEL RUNS LOW. HOWEVER, THERE IS NO INDICATOR SHOWING OI LEVEL IS LOW. CAR WAS DRIVEN JUST 3500 MILES FROM DATE OF PURCHASE AND ENGINE HAS A CONFIRMED OIL CONSUMPTION ISSUE. THIS OIL CONSUMPTION ISSUE IS A KNOWN DEFECT AND ENGINE IS DESIGNED TO SHUT OFF AUTOMATICALLY WITHOUT WARNI…

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THE ENGINE SHUTS OFF WITHOUT WARNING WHEN OIL LEVEL RUNS LOW. HOWEVER, THERE IS NO INDICATOR SHOWING OI LEVEL IS LOW. CAR WAS DRIVEN JUST 3500 MILES FROM DATE OF PURCHASE AND ENGINE HAS A CONFIRMED OIL CONSUMPTION ISSUE. THIS OIL CONSUMPTION ISSUE IS A KNOWN DEFECT AND ENGINE IS DESIGNED TO SHUT OFF AUTOMATICALLY WITHOUT WARNING WHILE THE CAR IS IN MOTION!

NHTSA ODI #11241209

2,000 miles · Jul 31, 2019
Engine

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABL…

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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE FIRST VISIT. THE SECOND TIME THE VEHICLE WAS BROUGHT IN THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE OIL PUMP, BUT NO REPAIRS WERE MADE. ON THE THIRD VISIT, THE OIL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ODI #11240818

2,995 miles · Jul 26, 2019
Engine

WHEN SLOWING TO A STOP, MY CAR'S ENGINE SHUT OFF AND THE CAR DISPLAYED THE BATTERY WARNING LIGHT. I WAS ABLE TO RESTART THE CAR WITHOUT ISSUE AFTER A FEW SECONDS.

NHTSA ODI #11235057

34,000 miles · Jul 24, 2019
Engine

CAR TURNED OFF WHILE DRIVING DUE TO LOW OIL PRESSURE. THE VEHICLE WAS ONLY4,000 MILES INTO THE OIL CHANGE. NO WARNING THE CAR WAS TURNING OFF, AND I WAS IN THE MIDDLE OF A VERY BUSY ROAD WHEN IT TURNED OFF. THIS DESIGN IS A FLAW AND ONE THAT WILL CAUSE SERIOUS ACCIDENTS.

NHTSA ODI #11234609

Official recalls

11

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

25V011000 · Power Train

Apr 29, 2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence & remedy

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Additional source detail variants (2)

Steering:rack And Pinion:rack

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering:rack And Pinion:pinion Shaft

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V449000 · Air Bags

Jun 13, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence & remedy

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

19V248000 · Seats

Mar 28, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence & remedy

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

18V917000 · Electrical System: Instrument Cluster/panel

Dec 20, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence & remedy

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

18V739000 · Power Train:automatic Transmission

Oct 19, 2018

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence & remedy

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V492000 · Power Train:automatic Transmission

Jul 26, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence & remedy

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

18V344000 · Engine And Engine Cooling:engine

May 25, 2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence & remedy

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.