NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
457 reportsClear category filter33,300 miles · Feb 4, 2021
Engine
MY 2019 JEEP CHEROKEE SHUTDOWN WHILE DRIVING, ON A CITY STREET,CAUSING ME GREAT PANIC, WHICH COULD HAVE BEEN A SERIOUS ACCIDENT, I WASN'T ABLE TO GET OFF THE ROAD. TOOK 3 TRYS TO GET IT STARTED AGIN.I CALLED DEALER, TOOK IT RIGHT OVER, MECHANIC SAID OIL WASN'T TOUGHING DIP STICK. NO WARNING LIGHTS OF ANY KIND CAME ON, TO LET ME …
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MY 2019 JEEP CHEROKEE SHUTDOWN WHILE DRIVING, ON A CITY STREET,CAUSING ME GREAT PANIC, WHICH COULD HAVE BEEN A SERIOUS ACCIDENT, I WASN'T ABLE TO GET OFF THE ROAD. TOOK 3 TRYS TO GET IT STARTED AGIN.I CALLED DEALER, TOOK IT RIGHT OVER, MECHANIC SAID OIL WASN'T TOUGHING DIP STICK. NO WARNING LIGHTS OF ANY KIND CAME ON, TO LET ME KNOW THERE WAS A PROBLEM, THIS IS A MAJOR SAFETY ISSUE!, AND NEEDS TO BE FIXED!
NHTSA ODI #11394603
48,949 miles · Feb 2, 2021
Engine
THE VEHICLE WAS IN MOTION ON THE INTERSTATE, 5 DAYS AFTER BEING BROUGHT IN FOR INSPECTION, AND THE ENGINE COMPLETELY DIED. 2.4L ENGINE FOR THIS MODEL MUST BE RECALLED!
NHTSA ODI #11394305
52,000 miles · Jan 26, 2021
Engine
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. OCCASIONALLY, THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE CONTACT STATED THAT THE AT ONE POINT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY 4-5 TIMES. THE C…
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TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. OCCASIONALLY, THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE CONTACT STATED THAT THE AT ONE POINT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY 4-5 TIMES. THE CONTACT TOOK THE VEHICLE TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, TURNERSVILLE, NJ 08081, (856)316-7958) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #11390010
37,000 miles · Jan 24, 2021
EngineUnknown Or Other
SLOWING TO A STOP LIGHT AND VEHICLE STALLED OUT LOSING ALL POWER. THE VEHICLE HAS ALREADY HAD THE RECALLS ASSOCIATED COMPLETED AND HAD A RECENT OILS CHANGE. THE DAY AFTER THE RECALLS, THE CAR STALLED AGAIN BEFORE COMING TO A FULL STOP. TWICE IT WAS ON A HIGHWAY, ONCE IN A DRIVEWAY, ONCE IN AN INTERSECTION COMING OFF A BRIDGE.…
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SLOWING TO A STOP LIGHT AND VEHICLE STALLED OUT LOSING ALL POWER. THE VEHICLE HAS ALREADY HAD THE RECALLS ASSOCIATED COMPLETED AND HAD A RECENT OILS CHANGE. THE DAY AFTER THE RECALLS, THE CAR STALLED AGAIN BEFORE COMING TO A FULL STOP. TWICE IT WAS ON A HIGHWAY, ONCE IN A DRIVEWAY, ONCE IN AN INTERSECTION COMING OFF A BRIDGE. TWICE IN MOTION OTHERS WERE AT A STOP. I LOST COUNT AND THE ISSUE IS INCONSISTENT. MOST RECENT 1/24/21
NHTSA ODI #11389654
36,000 miles · Jan 16, 2021
Electrical SystemEnginePower Train
WHEN COMING TO A STOP LIGHT OR TO TURN MY VEHICLE SHUTS OFF AND NOW AS I WAS TRYING TO LEAVE THE PARKING LOT IT COMPLETELY SHUT OFF AND WOULD NOT START BRAKE BECAME HARD TO THE POINT WERE THE PEDDLE DIDN'T MOVE AND THE ENGINE LIGHT WAS FLASHING AS WELL AS THE BATTERY LIGHT. WHEN ENTERING THE FREEWAY AND WAITING TO MERGE MY VEHIC…
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WHEN COMING TO A STOP LIGHT OR TO TURN MY VEHICLE SHUTS OFF AND NOW AS I WAS TRYING TO LEAVE THE PARKING LOT IT COMPLETELY SHUT OFF AND WOULD NOT START BRAKE BECAME HARD TO THE POINT WERE THE PEDDLE DIDN'T MOVE AND THE ENGINE LIGHT WAS FLASHING AS WELL AS THE BATTERY LIGHT. WHEN ENTERING THE FREEWAY AND WAITING TO MERGE MY VEHICLE SHUT OFF LUCKILY I WAS ABLE TO START IT BACK UP AGAIN.
NHTSA ODI #11388499
59,000 miles · Jan 13, 2021
Electrical SystemEngineFuel/propulsion System
WHEN COMING TO A STOP IN THE VEHICLE, THE 2019 JEEP CHEROKEE (BOUGHT USED AT 52,000MI) AT 59,000MI NOW POWERS OFF RANDOMLY. APPARENTLY THIS IS DUE TO A SOFTWARE ISSUE THAT WAS RECALLED, BUT I DO NOT SEE MY VIN AVAILABLE FOR SERVICE. THIS IS UNACCEPTABLE AS I AM AFRAID OF A NEWISH CAR TURNING OFF WHILE ON THE ROAD.
NHTSA ODI #11387811
30,000 miles · Jan 8, 2021
Electrical SystemEngineFuel/propulsion System
A COUPLE TIMES NOW MY JEEP HAS SHUT DOWN ALL ELECTRICAL SPELL PROPULSION EVERYTHING IN THE MIDDLE OF TRAFFIC WHILE DRIVING WHILE SLOWING DOWN AND IT'S VERY DANGEROUS ESPECIALLY THIS MORNING WHEN I WAS IN AN INTERSECTION WITH A SEMI BEARING BARRELING DOWN ON ME AND I HAD NO STEERING NO BRAKES NO PROPULSION NOTHING THEN THE D FOR …
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A COUPLE TIMES NOW MY JEEP HAS SHUT DOWN ALL ELECTRICAL SPELL PROPULSION EVERYTHING IN THE MIDDLE OF TRAFFIC WHILE DRIVING WHILE SLOWING DOWN AND IT'S VERY DANGEROUS ESPECIALLY THIS MORNING WHEN I WAS IN AN INTERSECTION WITH A SEMI BEARING BARRELING DOWN ON ME AND I HAD NO STEERING NO BRAKES NO PROPULSION NOTHING THEN THE D FOR DRIVE ON THE DASH STARTED BLINKING ALL SERVICING IS UP TO DATE AND NOW THERE IS A WARNING LIGHT
NHTSA ODI #11387173
69,000 miles · Jan 8, 2021
Engine
CAR WITH 60,000 MILES ON IT IS CONSUMING LARGE AMOUNTS OF OIL. NO LOW OIL WARNING OR ANYTHING. INSTEAD THE VEHICLE STALLS COMPLETELY WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN. I WAS MERGING ONTO A MAJOR HIGHWAY YESTERDAY WHEN THIS HAPPENED AND THE CAR BEHIND ME HAD TO SWERVE INTO THE DITCH IN ORDER TO NOT HIT ME. HOW I…
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CAR WITH 60,000 MILES ON IT IS CONSUMING LARGE AMOUNTS OF OIL. NO LOW OIL WARNING OR ANYTHING. INSTEAD THE VEHICLE STALLS COMPLETELY WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN. I WAS MERGING ONTO A MAJOR HIGHWAY YESTERDAY WHEN THIS HAPPENED AND THE CAR BEHIND ME HAD TO SWERVE INTO THE DITCH IN ORDER TO NOT HIT ME. HOW IS THIS ALLOWED TO BE JEEPS STANDARD PRACTICE FOR LETTING YOU KNOW YOUR OIL IS LOW. AND WHY ON EARTH DOES A NEW CAR BURN THROUGH OIL?
NHTSA ODI #11387106
6,300 miles · Jan 5, 2021
EnginePower Train
WHEN SLOWING DOWN AND STARTING BACK UP TO SPEED THE ENGINE AND TRANSMISSION ARE NOT IN SYNC CAUSING A HESITATION TO OCCUR NOT ALL THE TIME BUT SOMETIMES WHEN YOUR COMING ON TO THE INTERSTATE AND YOU GO TO ACCELERATE THIS HESITATION OCCURS WITCH GOOD BE DANGEROUS.
NHTSA ODI #11386689
22,000 miles · Dec 30, 2020
EngineForward Collision AvoidanceSteering
AROUND 2:30 AM ON DECEMBER 30, 2020 I WAS DRIVING HOME ON THE FREEWAY. IT WAS RAINING A LITTLE BIT BUT NOTHING TO WHAT I HAVE DRIVEN IN BEFORE. I SET MY CAR TO CRUISE AT 65 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL STARTED LOCKING UP. I FOUND THAT MY STEERING WHEEL WOULD NOT TURN THE WAY I WANTED IT TO AND WAS VEERING LEFT. I …
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AROUND 2:30 AM ON DECEMBER 30, 2020 I WAS DRIVING HOME ON THE FREEWAY. IT WAS RAINING A LITTLE BIT BUT NOTHING TO WHAT I HAVE DRIVEN IN BEFORE. I SET MY CAR TO CRUISE AT 65 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL STARTED LOCKING UP. I FOUND THAT MY STEERING WHEEL WOULD NOT TURN THE WAY I WANTED IT TO AND WAS VEERING LEFT. I HAD TO USE SOME FORCE TO KEEP IT STRAIGHT AND NOT GET INTO OTHER LANES. I THOUGHT I WAS OKAY UNTIL A LIGHT LIT UP ON MY DASHBOARD. I BELIEVE IT WAS THE ENGINE LIGHT BECAUSE AS I HEARD IT GO OFF AND FLASH AT ME, MY CAR STARTED TO STALL UP AND THEN GO REPEATEDLY. AS IF IT WAS HARD FOR IT TO GRASP ON TO MOVING FORWARD. LAST NIGHT WAS THE SCARIEST NIGHT OF MY LIFE AND I HAND NEVER HAD THAT HAPPEN TO ME. ALMOST PULLED OVER BECAUSE I THOUGHT I WAS GOING TO CRASH. I KEPT IT AT A STABLE 60 MPH AND OFF CRUISE CONTROL AS SOON AS THE STEERING WENT HAYWIRE AND IT SEEMED TO HAVE HELPED A BIT. I FEEL THE NEED TO GET MY CAR CHECKED BUT I ALSO BELIEVE THAT ALL OTHER 2019'S SHOULD GET RECALLED FOR THIS ISSUE.
NHTSA ODI #11385580
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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