NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
457 reportsClear category filter40,000 miles · Mar 22, 2021
Electrical SystemEngine
ELECTRONIC STABILITY CONTROL" LIGHT COMES ON AND EITHER THE CAR FAILS TO ACCELERATE PROPERLY (EVEN AFTER TURNING CAR OFF AND ON) OR THE CAR SHUTS OFF AND WON'T RESTART. WHEN THE CAR WON'T RESTART, YOU CAN'T EVEN PUT THE CAR IN NUETRAL TO PUSH IT OUT OF THE WAY, BUT THE RADIO AND DASHBOARD DO LIGHT UP - ELECTRONIC STABILITY CONTR…
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ELECTRONIC STABILITY CONTROL" LIGHT COMES ON AND EITHER THE CAR FAILS TO ACCELERATE PROPERLY (EVEN AFTER TURNING CAR OFF AND ON) OR THE CAR SHUTS OFF AND WON'T RESTART. WHEN THE CAR WON'T RESTART, YOU CAN'T EVEN PUT THE CAR IN NUETRAL TO PUSH IT OUT OF THE WAY, BUT THE RADIO AND DASHBOARD DO LIGHT UP - ELECTRONIC STABILITY CONTROL LIGHT IS ON. WITH THE ACCELERATION ISSUE, IF I'M ON THE FREEWAY AND NEED TO ACCELERATE TO PASS A CAR OR MOVE OUT OF THE WAY, I CAN'T - IT'S WAY TOO SLOW. I HAVE TO JUST STAY IN THE SLOW LANE AND BE VERY CAREFUL. I'VE BROUGHT IN TO DEALERSHIPS 4 TIMES FROM NOV 2019 TO MARCH 2021. ONCE THEY JUST TURNED THE CAR ON AND OFF AND SAID IT WAS FINE BECAUSE IT RESET ITSELF. THE NEXT TIME, THEY REPLACED THE BATTERY. THE NEXT TIME THEY REPLACED A SWITCH FOR THE ELECTRONIC STABILITY, THE NEXT THEY SAID THE BATTERY TERMINALS WERE LOOSE AND CORRODED.
NHTSA ODI #11404245
5,360 miles · Mar 21, 2021
EnginePower Train
CAR STALLS WHILE DRIVING. HAS OCCURRED WELL OVER A DOZEN TIMES. WHILE DRIVING, THERE IS SUDDENLY NO POWER IN THE ENGINE. AFTER SEVERAL VISITS TO DEALERSHIP, IT WAS DECIDED THAT THIS IS DUE TO LOW OIL LEVELS. I WAS TOLD TO CHECK OIL AT EVERY FILL UP, SOMETHING I HAVE NOT HAD TO DO SINCE 1979. AT EVERY OIL CHANGE (NOT AT DEALERSHI…
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CAR STALLS WHILE DRIVING. HAS OCCURRED WELL OVER A DOZEN TIMES. WHILE DRIVING, THERE IS SUDDENLY NO POWER IN THE ENGINE. AFTER SEVERAL VISITS TO DEALERSHIP, IT WAS DECIDED THAT THIS IS DUE TO LOW OIL LEVELS. I WAS TOLD TO CHECK OIL AT EVERY FILL UP, SOMETHING I HAVE NOT HAD TO DO SINCE 1979. AT EVERY OIL CHANGE (NOT AT DEALERSHIP), I AM TOLD THAT MY VEHICLE BURNS OIL. AS STATED IN A RECALL PREVIOUSLY:'AN ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING). THE DANGER ALSO LIES IN THE REPLACEMENT OF OIL WHILE CAR IS IN THE MIDDLE OF A ROAD. WE NEED A NEW ENGINE.
NHTSA ODI #11404086
Mileage unknown · Mar 18, 2021
Electrical SystemEngine
I BOUGHT MY JEEP CHEROKEE LATITUDE PLUS IN MAY 2019. 6 MONTHS LATER THE STOP/GO FUNCTION STALLED AND THE CAR TURNED OFF DURING A TURN AT THE LIGHT. I ALMOST GOTTEN REAR ENDED WITH MY DAUGHTER IN THE BACK SEAT. HAD TO PUT IT IN PARK TO GET IT TO TURN ON AGAIN, MIND YOU I AM STILL IN THE INTERSECTION. THE CAR TURNED ON BUT CONTINU…
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I BOUGHT MY JEEP CHEROKEE LATITUDE PLUS IN MAY 2019. 6 MONTHS LATER THE STOP/GO FUNCTION STALLED AND THE CAR TURNED OFF DURING A TURN AT THE LIGHT. I ALMOST GOTTEN REAR ENDED WITH MY DAUGHTER IN THE BACK SEAT. HAD TO PUT IT IN PARK TO GET IT TO TURN ON AGAIN, MIND YOU I AM STILL IN THE INTERSECTION. THE CAR TURNED ON BUT CONTINUALLY DID THAT AT LEAST TWICE A WEEK. THE IS UNSAFE TO DRIVE, I DO NOT KNOW HOW IT HAS 4 OUT OF 5 STARS. THE CAR HAS A HARD TIME STARTING. I HAVE TO TRY SEVERAL TIMES TO TURN IT ON. UNTIL RECENTLY, IT JUST WON'T TURN ON ANY LONGER. BATTERY IS FINE. THE STARTER IS NOT DOING ITS JOB. I HAVE TO GET IT TOWED TO THE DEALER ABOUT AN HOUR AWAY TO GET IT LOOKED AT AND FIXED. DON'T KNOW IF IT CAN GET FIXED. I HAVE READ THAT OTHER OWNERS OF THIS VEHICLE HAVE HAD THE SAME TROUBLE AND SEEMS AS THOUGH THEIR CAR IS ALWAYS IN TROUBLE.
NHTSA ODI #11403792
Mileage unknown · Mar 17, 2021
Electrical SystemEngineUnknown Or Other
FOR THE PAST 4 DAYS, MY VEHICLE STALLS WHILE DRIVING WITHOUT WARNING. IT HAPPENS EACH TIME WHILE DECELERATING, BUT STILL IN MOTION. THERE ARE/WERE RECALLS ON THE EXACT YEAR AND ENGINE MODELS AS MY VEHICLE, BUT ACCORDING TO MY VIN, MINE IS NOT INCLUDED SO I AM FILING A REPORT. IT IS A 2019 2.4L AND STALLS WHEN IN MOTION.
NHTSA ODI #11403433
47,800 miles · Mar 17, 2021
Electrical SystemEngineUnknown Or Other
MY 2019 JEEP CHEROKEE WITH THE 2.4L HAS REPEATEDLY STALLED WHILE DRIVING SINCE PURCHASING 4 MONTHS AGO. UPON DOING RESEARCH, I SEE THERE'S BEEN MANY RECALLS ON SIMILAR VEHICLES WITH THE SAME ENGINE AND YEAR AS MINE, HOWEVER MINE IS NOT COVERED. CONSIDERING MY VEHICLE IS ALSO STALLING WHILE DRIVING AND DECELERATING, I AM FILING A…
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MY 2019 JEEP CHEROKEE WITH THE 2.4L HAS REPEATEDLY STALLED WHILE DRIVING SINCE PURCHASING 4 MONTHS AGO. UPON DOING RESEARCH, I SEE THERE'S BEEN MANY RECALLS ON SIMILAR VEHICLES WITH THE SAME ENGINE AND YEAR AS MINE, HOWEVER MINE IS NOT COVERED. CONSIDERING MY VEHICLE IS ALSO STALLING WHILE DRIVING AND DECELERATING, I AM FILING A COMPLAINT TO BROADEN THE RECALL TO INCLUDE MORE VINS. ON FOUR SEPARATE OCCASIONS, MY VEHICLE STALLED WHILE DRIVING WHEN SLOWING DOWN BUT STILL IN MOTION. IT WILL NOT STAY RUNNING FOR THE PAST WEEK WHEN DECELERATING.
NHTSA ODI #11403432
50,000 miles · Mar 12, 2021
Electrical SystemEngineUnknown Or Other
THE A/C DOES NOT WORK AT ALL , THE CAR IS ONLY 2 YEARS OLD .
NHTSA ODI #11402538
40,000 miles · Mar 10, 2021
EnginePower TrainSuspension
I DRIVE A 2019 JEEP GRAND CHAROKEE LATITUDE. I APPROACHED A STOP LIGHT LAST MONTH AT A MAJOR INTERSETION AND THE ENGINE SHUT OFF. THE CAR BEHIND ME ALMOST REARENDED ME WITH MY NEW BORN. OMG THIS CAR IS NOT SAFE TO DRIVE IF IT JUST SHUTS OFF FOR NO REASON. LATER THIS MONTH THE FRONT SUSPENSION STARTED MAKING ALOT OF NOISE. THE CA…
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I DRIVE A 2019 JEEP GRAND CHAROKEE LATITUDE. I APPROACHED A STOP LIGHT LAST MONTH AT A MAJOR INTERSETION AND THE ENGINE SHUT OFF. THE CAR BEHIND ME ALMOST REARENDED ME WITH MY NEW BORN. OMG THIS CAR IS NOT SAFE TO DRIVE IF IT JUST SHUTS OFF FOR NO REASON. LATER THIS MONTH THE FRONT SUSPENSION STARTED MAKING ALOT OF NOISE. THE CAR HAS 43000 MILES. OBSERVED THE PASSANGER SIDE STRUT MOUNT CLIP THAT KEEP THE STRUT FROM SEPERATING FROM WHEEL WHEEL LOOSE. STRUT FAILED AND CAUSED ISSUES WITH DRIVE TRAIN. CAR IS ON BLOCKS IN MY GARAGE KNOW AWAITING STRUTS AND STRUT MOUNTS. THE JEEP USED A VERY SMALL PLASTIC CLIP TO SECURE THE TOP PART OF THE STRUT, SO IN MY CASE WHEN THE STRUT FAILED, THE CLIP CAME LOOSE AND ALMOST SEPERATED LEAVEING THE TOP OF STRUT UN-ATTACHED TO ANYTHING OMG! THIS A HUG SAFTY ISSUE. WHY HAS NHTSA NOT INVESTIGATED THIS POOR DESIGN. A PLACSTIC CLIP TO HOLD A STRUT THAT IS SUPPORTING THE FRONT END OF A VEHICLE!!.
NHTSA ODI #11400148
29,800 miles · Mar 8, 2021
Electrical SystemEngine
THIS VEHICLE STALLS OUT IN TRAFFIC AND STUTTERS WHEN STARTED. EVEN WHEN THE AUTOSTART BUTTON IS "ON" THE CAR HESITATES AND STALLS FROM STOP TO GO. I HAVE ALMOST BEEN HIT WHEN TRYING TO PULL OUT FROM AN INTERSECTION FROM A STOP. THE SUV SMELLS OF BURNING OILS ALL THE TIME. I SET A SERVICE APPT WITH THE DEALER TO ASSESS THE S…
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THIS VEHICLE STALLS OUT IN TRAFFIC AND STUTTERS WHEN STARTED. EVEN WHEN THE AUTOSTART BUTTON IS "ON" THE CAR HESITATES AND STALLS FROM STOP TO GO. I HAVE ALMOST BEEN HIT WHEN TRYING TO PULL OUT FROM AN INTERSECTION FROM A STOP. THE SUV SMELLS OF BURNING OILS ALL THE TIME. I SET A SERVICE APPT WITH THE DEALER TO ASSESS THE STALLING PROBLEM AND BURNING OIL SMELL. I WAS TOLD THAT THE STALLING WAS FROM THE "ENGINE PERFORMANCE" AND NOTHING COULD BE DONE. AS FAR AS THE BURNING OIL SMELL, I WAS TOLD THE ENGINE BURNS THROUGH 1 QUART OF OIL PER 1,000 MILES AND I WILL NEED TO CONSTANTLY CHECK THE OIL. THEY CANNOT DO ANYTHING ABOUT IT, IT IS THE WAY IT IS MADE. THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS! JEEP HAS NOT BEEN VERY HELPFUL.
NHTSA ODI #11399861
41,000 miles · Feb 25, 2021
EngineLane Departure
THE ENGINE LIGHT CAME ON AND IT WAS SAID THAT IT WAS THE EVAPORATOR CANISTER AND THAT IT HAD TO BE REPLACED.
NHTSA ODI #11397871
83,000 miles · Feb 21, 2021
EngineSteering
OIL CHANGE AND RECALL COMPLETED 3,000 MILES AGO FOR OIL CONSUMPTION ISSUE. DROVE 3,000 MILES AND STALLED ON ROADWAY IMMEDIATELY FOLLOWING A RIGHT HAND TURN. DURING SHUTDOWN THERE WAS STEERING CONTROL LOSS. PULLED CAR OFF ROAD AND CHECKED DIPSTICK. DIPSTICK WAS DRY. ADDED 2.5 QUARTS OIL. THIS CAR STILL CONSUMES APPROXIMATELY .75 …
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OIL CHANGE AND RECALL COMPLETED 3,000 MILES AGO FOR OIL CONSUMPTION ISSUE. DROVE 3,000 MILES AND STALLED ON ROADWAY IMMEDIATELY FOLLOWING A RIGHT HAND TURN. DURING SHUTDOWN THERE WAS STEERING CONTROL LOSS. PULLED CAR OFF ROAD AND CHECKED DIPSTICK. DIPSTICK WAS DRY. ADDED 2.5 QUARTS OIL. THIS CAR STILL CONSUMES APPROXIMATELY .75 QUARTS OF OIL PER 1,000 MILES. WILL RESTART OIL CONSUMPTION TEST WITH JEEP DEALER IMMEDIATELY.*DT CONSUMER STATED HE WOULD LIKE THE CASE CLOSED, ISSUE HAS BEEN RESOLVED.*JB
NHTSA ODI #11397173
Official recalls
11May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗