2019 Jeep Cherokee

On hot days/days when A/C is running, the car will fully shut off when stopping at a stop light when the auto-off functionality is on (which is by default “on” with every ignition cycle). The lights go out, the dashboard computer and instrument panel go dark and then the car does a hard reignition. From time to time the the car will not turn back on automatically giving an error to the effect of “power On/Off required.” In this instance the vehicle must be shifted to park to be able to reignite the engine chambers and then the vehicle must be put back in drive - taking ~30 seconds and causing traffic snarls - endangering fellow travelers and those in the vehicle.

The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.

Our Jeep Cherokee caught fire spontaneously on Friday night around 11:30pm. The fire started at the front of the passenger side of the vehicle. The fire started shortly after a warning message that read "4WD overheated. Temporarily unavailable." There were 3 adults and 1 infant in the vehicle that were put at risk during this incident. Not only due to the fire starting in the vehicle but being stranded on the side of a major highway for over an hour. EMT, Police, and Fire Department responded to the call. We are pending a review by insurance representatives and the manufacturer. The vehicle is available for inspection upon request.

While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.

The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger’s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.

While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).

VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.

WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.

MY CAR DOESN'T HOLD OIL OIL CHANGE AND NOT EVEN TWO WEEKS LATER MY CAR IS DYING IN THE MIDDLE OF THE HIGHWAY AND I ALMOST GOT KILLED BY A CAR ALSO ARE YOU GOING AROUND TO TURN IN MY CAR DIES BECAUSE THERE'S NO OIL EVEN THOUGH I JUST GOT AN OIL CHANGE WEEKS PRIOR BUT MY CAR DOESN'T HOLD ANY OIL AND MY CAR SHUTS UP I ALMOST GOT KILLED SEVERAL TIMES AND HE GIVE ME THE RUNAROUND MY CAR IS BRAND NEW ONLY YEAR OLD AND I SPEND 100S ON OIL BUT I'M SCARED FOR ME AND MY CHILD LIFE!! WHEN I'M TURNING IN FRONT OF CAR HOW WOULD YOU FEEL IF YOUR CAR SHUT OFF THERE A CAR COMING I'M VERY ANGRY AND UPSET I'M PAYING FOR A CAR I DON'T FEEL SAFE IN