IllustrationThe engine is stalling while driving and the battery warning will flash across the screen. The battery is not the issue. It was purchased in the last year and has plenty of life left.
2019 Jeep Cherokee
Owner reports · Recalls · Investigations
More warning signs than most Cherokee years
Owner complaints for the 2019 Jeep Cherokee are substantially higher than the model-year median of 113.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3940–25K
13425–50K
8750–75K
6275–100K
64100–150K
9150K+
750 reports with mileage · 888 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 800 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 457 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 340 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports19 fire reports22 injury reports
Electrical System complaints
340 reportsCurrently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the vehicle has always gotten stuc…
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Currently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the vehicle has always gotten stuck in gear, hard shifting.
SUV parking/emergency brake automatically activates without driver doing this. This is what happened: stopped at red light foot on brake. The SUV has the feature to shut the engine off when stopped. Light turns green foot then goes to the gas. When the foot is lifted off the brake, the engine tries to restart and hesitates and …
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SUV parking/emergency brake automatically activates without driver doing this. This is what happened: stopped at red light foot on brake. The SUV has the feature to shut the engine off when stopped. Light turns green foot then goes to the gas. When the foot is lifted off the brake, the engine tries to restart and hesitates and at the same time the parking/emergency brake activates without this being activated by driver Unable to move forward more than a few feet and car stalls. Car has to be put in park. Engine completely needs to be turned off by driver. And the emergency/ parking brake shut off. This creates a significant safety risk for the potential of the car(s) behind the SUV accelerating into the back of SUV assuming that the SUV will be moving forward. I have encountered others with a Jeep Cherokee/ Compass with the same issue and cannot understand why there has not been a recall for this. The dealership attributes this to needing a new battery- they replaced this already. No one should have to drive like this. This has been ongoing for a while prior to the miles noted in this report. The symbol with an A and a circle with an arrow at the end of the circle and an ! Appear on the dashboard in orange.
The 4WD service light is on. It isn’t driving right. The internet says thousands of people have similar issues- all reporting the same thing. And defective PTU units are listed as the cause.
It will occasionally stall to accelerate. As well as the electrical system for radio, thermostat, camera etc in dash won’t turn on or work intermittently.
While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park…..4wd System unavailable service required…Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recal…
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While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park…..4wd System unavailable service required…Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep Trailhawks. The PTU loss power and had me and my family on the side of the hwy! It made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at ni…
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The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersect…
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My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the…
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I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Official recalls
1126V290000 · Power Train
May 7, 2026
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
25V011000 · Power Train
Apr 29, 2025
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
19V637000 · Steering:rack And Pinion:pinion Shaft; Steering:rack And Pinion:rack
Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
19V449000 · Air Bags
Jun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence & remedy
Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
19V248000 · Seats
Mar 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence & remedy
Consequence: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
18V917000 · Electrical System: Instrument Cluster/panel
Dec 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence & remedy
Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
18V739000 · Power Train:automatic Transmission
Oct 19, 2018
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
18V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
18V524000 · Electrical System:wiring:front Underhood
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
18V492000 · Power Train:automatic Transmission
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
18V344000 · Engine And Engine Cooling:engine
May 25, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence & remedy
Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.