2019 Jeep Cherokee

The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the rearview camera display flickered with black and white streaks. The contact stated that upon shifting into reverse (R), the black and white streaks remained on the display, and the air conditioning controls were inoperable. The vehicle was taken to a dealer, where the contact was informed that the failure was a common issue. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several unknown warning lights illuminated. The contact stated that the ABS, traction control, and the parking brake warning lights were illuminated. In addition, the back-over prevention and forward collision sensors were independently deactivated. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was reversing, the backup camera failed to operate, and as a result, the driver crashed into another vehicle. The rear glass shattered on impact. The rear bumper was damaged. There were no warning lights illuminated. There were no reported injuries. A police report was filed. There was no reported fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000. The VIN was not available.

The old battery died and auto zone installed a new one. The AAA tech that jumped me told me that the computer would be weird?? A safety hazard is when I put in reverse the back camera doesn’t go on?? So if I don’t look or don’t hear anything then there could be an accident?? Also the tire pressure on the console doesn’t work?? If I had a flat while driving it would not tell me how low my psi is on the tire?? I could have an accident?? Also the acceleration I think is slower due to the computer error that tells me to service shifter?? I just had a new battery installed and should not have these issues due to jeep having programming issues after a new battery is installed?? I never had this problem on any car I had after a battery installation???

The 8.4 uconnect screen is delaminating causing an internal malfunction. This presents a serious safety concern that has been repeatedly reported to the NHTSA and FCA. The screen goes black and freezes; causing loss of back up cameras, loss of navigation, climate and radio changing. The screen constantly changing causes distraction to the driver posing a significant safety issue. This is a known issue and yet FCA continues to put drivers, passengers and others on the road at risk by intentionally and knowingly concealing or omitting facts concerning the quality of the vehicle and the defective Uconnect and the risk to safety. FCA and the dealer concealed the defect with no intent to replace or repair the defect during the warranty period. Then refuse to cover the fix that is over $2,000. The issue has been reproduced at the dealer service department and on video. Prior to the complete delamination and screen failure the system would turn black and reboot frequently. No reasonable customer expects a vehicle to present a defect that exposes drivers and occupants to such a safety hazard.

I bought my 2019 Jeep Cherokee in February 2021. I've had issues with the vehicle not starting about 2 months after I bought it. Recently I have had to jump start my car to get it started. On the highway this evening all these warning lights were popping up, and my vehicle just shut off, everything. Thankfully I was able to get into the breakdown lane. After a while, I was able to start my vehicle and check the vehicle information. My battery voltage was at 17.1. I safely got my vehicle home. I let the car sit. Then tested the voltage on the battery and it was normal. The alternator was good as well. However, the minute I start my car, the batter voltage is in the red again. My 5 year old daughter was in the vehicle, I was driving on interstate 84 in Connecticut. We could have been injured or killed if I did not get to the side of the road.

THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.