2009 Infiniti FX35

THE CAR STALLS. THE POWER STEERING NO LONGER WORKS WHEN THE CAR STALLS. I HAVE BEEN IN TRAFFIC, MULTIPLE TIMES, WHEN THE CAR STALLED. IT CREATES AN UNSAFE SITUATION BECAUSE THE TRAFFIC BEHIND ME HAS TO APPLY THE BRAKES OR SWERVE AROUND ME. LONG AGO TOOK THE CAR TO INFINITI AND THEY DID A $300+ 3 POINT FUEL INJECTION CLEAN, ETC. THEY COULD NOT DUPLICATE THE PROBLEM AND THERE WAS NO CODE, SO THEY SAID THEY COULDN'T HELP BUT THE 3 POINT SERVICE MIGHT RESOLVE THE PROBLEM. THEY ALSO TOLD ME I NEEDED SOME UPDATES, 3 I THING AT $165 EACH!? WHEN I ASKED IF THAT WOULD RESOLVE THE PROBLEM, THEY COULDN'T SAY. I SEE THIS ISSUE ON INFINITI FORUMS BUT NO RECALL. THIS PROBLEM DOES NOT PRODUCE A CODE AND NO WARNING SIGNS/LIGHTS. I REALLY LIKE THE CAR BUT THESE ISSUES DON'T MAKE IT FUN OR SAFE TO DRIVE. I'M HOPEFUL TO GET THIS PROBLEM RESOLVED. THANK YOU.

This Item is called the rear cross member that attach's the rear shocks, drive axle and brakes. The sway bar on the driver side has already dislodged from the vehicle therefore when you apply the brakes, the rear axle seems to be shifting because the sway bar is used to supply a stationary support to the rear drive shaft. I discovered this when braking I noticed that the vehicle dived to the right as if the rear axle had shifted. This vehicle is not safe to drive now.

IN NOVEMBER OF 2019, WHILE DRIVING MY SON TO SCHOOL. THE PASSENGER DOOR LOCKS WOULDN'T ALLOW THE DOOR TO OPEN. HE HAD TO CLIMB OVER MY SEAT IN ORDER TO EXIT THE VEHICLE. THE DOOR HAS NOT OPENED SINCE. I'VE CALLED SEVERAL INFINITI DEALERS SINCE LAST NOV AND THEY ALL HAVE REFERRED ME TO A BODY SHOP TO FIX THE PROBLEM. ALL 3 BODY SHOPS I'VE CONTACTED HAD NO IDEA HOW TO FIX THE PROBLEM OR HOW TO GET THE DOOR OPEN WITHOUT DOING MAJOR DAMAGE TO THE VEHICLE. I HA E FILED A COMPLAINT WITH INFINITI CUSTOMER RELATIONS, THEY TOLD ME THAT SINCE THE CAR IS OUT OF WARRANTY THEY WILL NOT HELP W ANY REPAIR COST. I HAVE ALSO SPOKEN WITH A DESIGN ENGINEER FROM NISSAN ABOUT THIS ISSUE. HE CONFIRMED THAT THIS IS A MAJOR SAFETY HAZARD THAT NEEDS ADDRESSED IMMEDIATELY. UPON RESEARCH IN THE INFINITI FORUMS AND OTHER WEBSITES I NOTICE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE. TODAY I WAS FINALLY ABLE TO CONTACT A HEAD TECH AT LOUISVILLE INFINITI. HE SAID THE ONLY WAY TO OPEN THIS DOOR IS TO TAKE A LET BAR AND DESTROY THE INSIDE OF THE DOOR IN ORDER TO BREAK THE LATCH. THIS WILL BREAK THE WINDOW AS POSSIBLY DAMAGE THE INTERNAL FRAME STRUCTURE. THERE IS ALSO NO GUARANTEE OF THE FIX NOR COULD HE ESTIMATE THE COST OF GETTING THE DOOR TO EVEN OPEN. *TR

CRACKING DASHBOARD IN MULTIPLE AREAS: AROUND ENTERTAINMENT CENTER, AROUND EACH AIR VENT, WHERE KNEE TOUCHES DASH (NEAR STEERING WHEEL). AND NOW I'M FEELING THE DRIVER'S SIDE ARM REST BEGIN TO CRUMBLE. I BELIEVE THERE IS AN INFERIOR PRODUCT BEHIND THE FANCY DASH MATERIAL AND IT IS NOW CRUMBLING. VEHICLE IS PARKED AT HOME IN GARAGE OR IN SHADE.

TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

I WAS DRIVING MY CAR ON THE EXPRESSWAY TODAY AND MY SUNROOF EXPLODED. I DID NOT EXPERIENCE ANY FALLING DEBRIS OR OTHER ISSUE THAT WOULD CAUSE THIS TO HAPPEN - THE ROOF SIMPLY EXPLODED. GLASS WENT EVERYWHERE. THE SOUND OF THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I IMMEDIATELY PULLED TO THE SIDE OF THE HIGHWAY TO DETERMINE WHAT HAD OCCURRED. THERE WAS NO VISIBLE DAMAGE TO TIRES OR THE BODY SO I SLOWLY BEGAN DRIVING ON THE SHOULDER TO REACH A EXIT NEAR BY. AS I BEGAN MOVING I COULD HEAR THE INFILTRATION OF AIR OVERHEAD AND OPENED THE INSIDE DOOR PANEL OF THE SUNROOF, THE ENTIRE WINDOW WAS MISSING AND THE FRAME FOR THE SUNROOF WAS MANGLED. THE HIGHWAY IS 65 MPH AND AT THAT RATE OF SPEED, AN UNEXPECTED EXPLOSION ON THE CAR COULD HAVE LED TO A SIGNIFICANT ACCIDENT. FURTHERMORE, ANYONE IN THE BACK WOULD HAVE AT A MINIMUM BEEN COVERED WITH GLASS. I HAVE CONTACTED MY INSURANCE COMPANY AND AM IN THE PROCESS OF HAVING MY CAR TOWED TO A FACILITY TO HAVE IT REPAIRED. I WILL BE ABLE TO PROVIDE PHOTOS AND INSURANCE EVIDENCE OF THE EVENT IF NEEDED.