2011 Infiniti FX35

The contact owns a 2011 Infiniti FX35. The contact stated while driving 30 MPH, the vehicle was stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and the mechanic associated the failure with faulty wiring. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to the same independent mechanic, where they replaced the battery and continued to associate the failure with the wiring or the fuel system. The independent mechanic had not repaired any components however, after a week and a half the vehicle began to drive properly. The contact continued to experience the failure. The contact towed the vehicle to another independent mechanic and the vehicle was diagnosed with the fuel gauge not reading properly. The vehicle was not repaired. The contact stated that he refueled the vehicle and was able to continue driving the vehicle. The contact stated that two months later he experienced the failure again. The vehicle was not drivable. The contact towed the vehicle back to a third independent mechanic who also diagnosed the vehicle and determined that the fuel gauge was not reading properly. The vehicle was not repaired and continued to experience the failure. A dealer was not contacted. The vehicle was not diagnosed or repaired at a local dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.

TL* THE CONTACT OWNS A 2011 INFINITI FX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH THE VEHICLE UNEXPECTEDLY STOPPED AND WOULD NOT RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS TAKEN TO THE DEALER (INFINITI OF ARDMORE 306 W LANCASTER AVE, ARDMORE, PA 19003) FOR DIAGNOSIS. THE DIAGNOSIS WAS A REPLACE FUEL SENDER AND AC AMP. THE VEHICLE WAS NOT REPAIRED. THE CONTACT IS REFERENCING THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 10V074 COMPONENTS FUEL SYSTEM, OTHER) THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000 *LN *DL

2011 INFINITI FX 35 - DEALER RECOMMENDS THE REPLACEMENT OF THE FUEL SENDER & A/C AMP FOR $1,765.09. MY RESEARCH REVEALS THAT THIS ISSUE/PART HAS BEEN A CONCERN SINCE 2003 (NISSAN/INFINITI) - I HAVE A 2011. BASICALLY THE GAS GAUGE NO LONGER WORKS THEREFORE THE DRIVER DOESN'T KNOW WHEN GAS IS NEEDED. THIS MORNING 1/31/2020 I WAS ON MY WAY TO WORK AND GOT 6 DOORS AWAY FROM MY HOME AND MY CAR STOPPED IN THE MIDDLE OF THE STREET - OUT OF GAS AND I HAD TO CALL AAA TO BRING ME GAS SO I COULD GET TO THE GAS STATION. I AM GRATEFUL THAT MY CAR STOPPED IN THE MIDDLE OF MY BLOCK AS OPPOSE TO STOPPING ON THE MOST DANGEROUS STRETCH OF HIGHWAY IN PHILADELPHIA "THE ROOSEVELT EXPRESSWAY/BLVD" - MAKING THIS MALFUNCTION A SAFETY CONCERN FOR THE OWNER AND FELLOW DRIVERS ON THE HIGHWAY. NISSAN/INFINITI HAS THIS PROBLEM SINCE 2003 AND I HAVE A 2011 WITH ONLY 75000 MILES ON IT. I WAS A LOYAL CUSTOMER TO MY INFINITI DEALER AND WAS TOLD THERE WAS NOTHING THAT THEY WERE WILL TO DO TO CORRECT THIS PROBLEM. IS THIS PROBLEM NOT BEING CORRECT FOR SO MANY YEARS BECAUSE IT IS MAKING NISSAN/INFINITI EXTRA MONEY ON REPAIRS?! ONE THING FOR SURE IT IS PUTTING CONSUMER/DRIVERS AT RISK OF INJURY AND DEATH.