2013 Hyundai Veloster

Purchased car from Premier Auto in Kansas City, KS in January of 2023. The car had 70,000 miles on it. In July of 2023 I was driving on a 4 lane HWY with a speedlimit of 65. The car suddenly jerked to and slowed to 35 MPH. The car behind me nearly hit me. I had it towed to Midas to have it checked out. They informed me the engine had failed and it was because of a manufacturer recall. I then had it towed to a Hyundai dealership in October 2023. They stated to me that it was engine failure due to a recall but they would not fix it. They stated not under recall. The dealership then sent me a notice saying that I owed them 150 dollars and they would keep the car. I filed a claim with Hyundai corporate and they denied repairs stating not under warranty. I appealed that which was a denied response with the reason as not under warranty. I then filed a claim with BBB warranty department and their response was "we only assist with new car warranty issues. I then filed another claim with Hyundai corporate and the dealership and both denied it because of the warrant expiration. While that was happening I lost my spouse of 23 years. The car has been at the dealership for 2.5 years now and I continue to submit requests that are continuously denied.

The contact owns a 2013 Hyundai Veloster. The contact stated that the highest dial setting of the A/C unit had failed to operate as needed. Upon repairing the dial setting on his own, the contact discovered that the dial had burned out. The contact stated that after the repair, the failure recurred nearly a week later. The contact discovered that the dial had burned out again. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic test. The contact stated that failure had caused the defrost system to function poorly, which reduced the road's visibility while driving. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 123,000.

The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at 70 MPH, the vehicle stopped and failed to accelerate. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no special warranty coverage on the vehicle for the repair. The manufacturer was not contacted. The failure mileage was approximately 100,000.

On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.

Smoke, burning smell came from ac control unit. Ac wiring unit, knob completely burned/melted. Reported to Hyundai local and corporate office no resolution other then I just have to replace the unit. Please note this happened in 2022 (40,000 miles today vehicle had 58,000miles) and I paid in full for the replacement the 1st time.

While driving under normal conditions at approximately 65 mph, the engine emitted a sudden “bang” and severe knock. Over the following week, the vehicle stalled several times. Inspection revealed one piston crown was chipped, which then scored the cylinder wall and caused an oil leak. No other pistons or bearings showed wear. This failure pattern is consistent with low‐speed pre-ignition events documented in numerous online owner reports—many describing identical piston or rod breakage in 2013–2015 Veloster Turbos under Recall 19V204000, which addresses exactly this defect. The vehicle was partially disassembled for inspection, and Hyundai dealers have refused to perform the federally mandated Recall 19V204000 remedy. Instead, they deceptively insist on treating this as a warranty work request—despite me having told them more than five times (on multiple recorded calls), in two portal updates, and via certified letters, that this is a safety recall issue, not a warranty claim. Their refusal has forced me to incur several thousand dollars worth of expenses and spend dozens of hours pursuing a remedy. Hyundai representatives have repeatedly argued that this engine malfunction may stem from previous accident damage. However, the vehicle’s only collisions occurred in June 2014, when it sustained moderate to severe front-end damage at approximately 1,000 miles and was subsequently repaired at a certified dealer, and in 2019, when it incurred rear-end damage under 30,000 miles. The piston-crown failure I experienced in 2024—at 90,000–95,000 miles—cannot be attributed to either of those incidents. Its nature and timing are fully consistent with low-speed pre-ignition, the exact defect addressed by Recall 19V204000. An 11-page CARFAX report and full call‐recordings are available upon request.

My 2013 Hyundai Veloster (VIN: [XXX] ) has the known P1326 fault related to the Theta II engine defect. Despite a rod bearing test that passed, the engine now requires replacement, confirmed by the dealer, who quoted me $8,494. Hyundai refuses to assist, even though I am under the 150,000-mile extended warranty. This is a safety risk and fits the class-action defect criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Info: 2013 Hyundai Veloster VIN: [XXX] Odometer: 75,000 miles Problem Description: My check engine light began flashing and the vehicle entered limp mode. Diagnostic codes showed P1326 and U1103, which are linked to a known Theta II engine defect involving rod bearing failure. Hyundai issued a 15-year / 150,000-mile warranty extension and settled a class-action lawsuit to cover these failures. However, my request for coverage was denied due to “time in service” despite being well below the mileage limit (only 75k miles). This is a serious safety concern that may result in sudden engine failure. I am requesting that NHTSA investigate Hyundai's denial and handling of such cases INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The knob for the A/C can not handle the amperage when in the 4 position, it gets too hot, melts, and shuts off the system. It is available for inspection. Hyundai is acutely aware of this problem and recalled it in other years, the same as their junk engines, but once again the owners of the 2013 are left out in the dark. This is a fire hazard that the manufacturer is trying to sweep under the rug, there are service bulletins out on it for other years.