2014 Hyundai Veloster

OFFICIAL REPORT: FRANCHISE FALSIFICATION OF MANDATORY SAFETY RECALL REMEDY I am filing this formal safety complaint because a licensed factory franchise, Causeway Hyundai (Manahawkin, NJ), officially documented and signed off that a mandatory federal safety campaign (NHTSA Recall 21V303 / Hyundai Recall 251: ABS Multi-Fuse Block Replacement) was successfully completed on my vehicle.This official safety record is completely falsified. The service department closed out the repair order and logged it into the manufacturer network as a finished repair. However, I have opened the under-hood engine junction box and taken photographic evidence proving that no physical labor was performed. The original, 12-year-old factory multi-fuse block assembly (Part #91ZZ9-42705 / F18 150A) is still physically inside my engine bay, completely covered in thick, undisturbed road dust and grime.The dealership returned my vehicle to me with a falsified "all clear" safety invoice while leaving a known, severe electrical fire hazard completely active inside my vehicle's engine compartment. I request that federal regulators audit this franchise location for fraudulent safety recall logging and systemic non-compliance with NHTSA safety remedy mandates.

The HVAC manual heater control unit in my 2014 Veloster Turbo failed, causing extreme electrical resistance that melted, blackened, and discolored the factory wiring harness connector plug behind the dashboard. This caused an active thermal incident and a direct fire hazard inside the cabin. Hyundai is aware of this exact safety defect and is running Service Campaign TY6 (TSB 16-01-070) to fix it, but they are using narrow VIN filtering to deny coverage to identical vehicle configurations. I had to pay out of pocket for a genuine Hyundai replacement part to mitigate this fire risk. Hyundai Corporate (National Case #42974992) has formally denied my reimbursement claim on a technicality, actively ignoring the physical thermal damage and fire risk to my vehicle.

The contact owns a 2014 Hyundai Veloster. The contact stated that the rear passenger's side door failed to open as needed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty. The failure mileage was approximately 126,000.

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the Reverse Park Aid (RPAS) warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the Reverse Park Aid Sensor (RPAS). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V132000 (Electrical System); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 135,000.

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to accelerate above 50 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the vehicle required an engine fluid flush. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.

The contact owns a 2014 Hyundai Veloster. The contact stated while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle which increased louder while driving. The contact drove the vehicle to the shoulder of the road. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was taken to another independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.