2013 Hyundai Veloster

The contact owns a 2013 Hyundai Veloster. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal clicking sound emanating from the front of the vehicle, after which she became aware that there was excessive left and right play in the steering wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 67,000.

On going issue since 2016 with the failure of the rubber coupling in the motor driven power steering (MDPS) assembly. Loose steering, knocking noise, worsening overtime. Known issue with the Hyundai Elantra and recall issued for the same part and issue on the Elantra. But not for the Veloster, service department acknowledged identical part usage in Veloster and MDPS assembly is failing in the Veloster with same safety issues. But since no recall have been issued full cost of replacement passed to consumer. $5 dollar rubber coupler, +$500 labor.

The steering coupler for the MDPS (Motor Driven Power Steering) was disentegrated mostly. There are 8 cutouts on the coupler. 4 catch the motor and 4 catch the steering box. Its original and made of soft rubber. The steering always seemed vague for a sports car. The new coupler Dorman 926-990 looks like a urethane, some type of firmer material. The car steers perfectly now. The danger is from the chance that the coupler wouldn't catch when turning the steering wheel which supplies input to the MPDS and the steering wheel would turn and the front wheels wouldn't or maybe only sort of follow the intended direction.

When I took my car to the Hyundai dealer for recalls in April 2023 after they completed the service my steering coupler broke and I was told it would cost me 292.00 to repair. I went this morning to get tires at flynn's and they gave me a technical service bulletin 14-st-002-1 re: the steering coupler and told me to call Hyundai because it should be replaced for free. I phoned Hyundai dealer and they stated this does not apply to my particular vin #. It is definitely broken and should be applied to this vehicle.

Steering wheel is clicking with the slightest movement. After diagnostic at Hyundai they stated its a known issue , yet no recall for this model has been put out yet. Only on other Hyundai's. The diagnostic result given was the coupling was going bad. If this effects your ability to steer your vehicle I feel like this should be a safety recall. I have located several complaints about this same issue. On the veloster forum there are multiple people experiencing this same issue.

The contact owns a 2013 Hyundai Veloster. The contact stated that while attempting to make a left or right turn, he felt a clicking sensation in the steering wheel. No warning light was illuminated. The dealer and the manufacturer were notified of the failure and the contact was informed that the steering coupling needed to be replaced. The contact stated that an appointment was scheduled for the following month. The vehicle was not yet repaired. The failure mileage was approximately 53,000.

The contact owns a 2013 Hyundai Veloster. The contact stated while driving approximately at 65 MPH, the steering wheel was loose, and she was unable to have control of the steering. The vehicle was to a local independent mechanic. There was a steering wheel failure diagnosis. The mechanic stated there was a recall with a different model. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number 16V190000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.