UNABLE TO OPEN THE BACK PASSENGER DOOR BECAUSE DOOR LOCK ACTUATOR FAILS. WON'T OPEN FROM INSIDE (MANUALLY OR WITH KEY FOB) OR OUTSIDE THUS TRAPPING THE PASSENGER. THIS IS A CONCERNING SAFETY HAZARD. THE CAR IS ONLY 5 YEARS OLD.
COMPONENT SPOTLIGHT
Hyundai Tucson electrical problems
717 distinct owner reports with an electrical-system component in this snapshot.
Includes the electrical-system component and its detailed subcategories. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
21 crash reports34 fire reports15 injury reports
Reports by model year
YearTopic reportsRecallsInvestigations
20268
50202562
60202418
40202326
20202253
32202111
11202019
11201946
12201827
11201783
322016215
51201520
12201415
22201322
32201217
33201112
5220106
4220092
1020085
1020074
51200616
51200530
81Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
1060–25K
5125–50K
5550–75K
3375–100K
24100–150K
6150K+
275 reports with mileage · 442 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
717 reportsTHE REAR PASSENGER DOOR AND FRONT DRIVER DOOR ON MY VEHICLE WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. KEY FOB HAS NEW BATTERIES AND CAN HEAR THE LOCKS ENGAGING/ DISENGAGING, HOWEVER THE DOORS WILL NOT OPEN. HUGE SAFETY ISSUE , THIS MUST BE ADDRESSED IMMEDIATELY. UPON READING ONLINE, NUMEROUS CUSTOMERS HAVE THE SAM…
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THE REAR PASSENGER DOOR AND FRONT DRIVER DOOR ON MY VEHICLE WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. KEY FOB HAS NEW BATTERIES AND CAN HEAR THE LOCKS ENGAGING/ DISENGAGING, HOWEVER THE DOORS WILL NOT OPEN. HUGE SAFETY ISSUE , THIS MUST BE ADDRESSED IMMEDIATELY. UPON READING ONLINE, NUMEROUS CUSTOMERS HAVE THE SAME EXACT ISSUE , HYUNDAI HAS DONE NOTHING. MUST BE A RECALL NOW , COST TO REPAIR IS OVER $2,000. THIS PROBLEM CAN LEAD TO SERIOUS PHYSICAL INJURY OR DEATH.
THE PASSENGER SIDE BACK DOOR WILL NOT OPEN WHEN CAR IS UNLOCKED. THE DOOR WILL NOT OPEN FROM THE INSIDE EITHER. THE HANDLE HAS TO BE PULLED FORCEFULLY SEVERAL TIMES BEFORE THE DOOR WILL OPEN.
THE CAR SEEMS TO BE ACTING AS IF THERE IS AN ELECTRICAL FAULT. ALL OF THE SAFETY SENSORS ON THE CAR ARE FLASHING AND THE POWER STEERING DOES NOT WORK. MY WIFE AND I CURRENTLY ARE STATIONED OVERSEAS IN ITALY AND THE HYUNDAI DEALERSHIP SAID TO TAKE IT TO HYUANDAI FOR REPAIR. THE HYUNDAI DEALERSHIP HERE REFUSES TO TOUCH IT OR EVEN…
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THE CAR SEEMS TO BE ACTING AS IF THERE IS AN ELECTRICAL FAULT. ALL OF THE SAFETY SENSORS ON THE CAR ARE FLASHING AND THE POWER STEERING DOES NOT WORK. MY WIFE AND I CURRENTLY ARE STATIONED OVERSEAS IN ITALY AND THE HYUNDAI DEALERSHIP SAID TO TAKE IT TO HYUANDAI FOR REPAIR. THE HYUNDAI DEALERSHIP HERE REFUSES TO TOUCH IT OR EVEN REPLY TO US. THE VEHICLE IS NOT DRIVEABLE.
MY 2016 HYUNDAI TUCSON FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN IT FROM THE INSIDE. MY BACK RIGHT PASSENGER DOOR WAS NOT ABLE TO OPEN FROM EITHER INSIDE OR OUTSIDE AND I HAD TO HAVE IT REPLACED AT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE, AND IT APPEARS THAT THIS HAPPENS A LOT WITH THIS MAKE AND MO…
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MY 2016 HYUNDAI TUCSON FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN IT FROM THE INSIDE. MY BACK RIGHT PASSENGER DOOR WAS NOT ABLE TO OPEN FROM EITHER INSIDE OR OUTSIDE AND I HAD TO HAVE IT REPLACED AT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE, AND IT APPEARS THAT THIS HAPPENS A LOT WITH THIS MAKE AND MODEL. NHTSA SHOULD REALLY LOOK INTO THIS AND ISSUE A RECALL.
I CALLED TO HAVE THE RECALL FIXED AND WAS INFORMED THERE IS A WAITING LIST OF UNKNOWN LENGTH. THIS COULD BE A POTENTIALLY FATAL PROBLEM. THERE SHOULD NOT BE A WAITING LIST.
ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CA…
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ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CAR SIGNALS/HAZARDS WILL NOT WORK. SPEEDOMETER WILL NOT WORK ALONG WITH BLIND SPOT RECOGNITION AND OTHER THINGS.
CURRENTLY AWAITING A LETTER FROM THE DEALER TO HAVE MY TUCSON FIXED DUE TO THE RECALL THAT COULD START A FIRE. CURRENTLY NOT ABLE TO RENT IT OUT DUE TO OPEN RECALL.
MY BACK PASSENGER DOOR LOCK ACTUATOR IS FAILING. I AM UNABLE TO OPEN MY DOOR FROM THE INSIDE OR OUTSIDE AFTER THE DOOR HAS BEEN LOCKED. ONCE YOU HIT THE UNLOCK BUTTON, THERE IS A TINY PART IN THE LOCK ACTUATOR THAT IS NOT FULLY RETURNING TO THE LEFT WHICH LEAVES THAT SPECIFIC DOOR STILL LOCKED. IT TAKES SEVERAL PULLS/PUSHES O…
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MY BACK PASSENGER DOOR LOCK ACTUATOR IS FAILING. I AM UNABLE TO OPEN MY DOOR FROM THE INSIDE OR OUTSIDE AFTER THE DOOR HAS BEEN LOCKED. ONCE YOU HIT THE UNLOCK BUTTON, THERE IS A TINY PART IN THE LOCK ACTUATOR THAT IS NOT FULLY RETURNING TO THE LEFT WHICH LEAVES THAT SPECIFIC DOOR STILL LOCKED. IT TAKES SEVERAL PULLS/PUSHES ON THE DOOR TO GET IT OPEN AGAIN AND SOMETIMES IT CAN TAKE DAYS BEFORE I CAN GET IT TO OPEN AGAIN. MY HUSBAND WAS ABLE TO TAKE THE DOOR PANEL OFF TO SEE THE FUNCTIONALITY OF THE ACTUATOR AND WAS ABLE TO SEE THE PART WAS FAILING WHEN HE WOULD TRY TO UNLOCK THE DOOR WITH THE KEY FOIB/UNLOCK BUTTON. BASED ON MY RESEARCH THIS IS A KNOWN ISSUE WITH HYUNDAI TUCSONS BUT HYUNDAI HAS NOT ISSUED A RECALL AND WILL CHARGE A DIAGNOSTIC FEE OF $100 PLUS COST OF LABOR AND PART TO REPAIR. THIS IS A SERIOUS SAFETY CONCERN FOR MY PASSENGERS AND SHOULD BE AN ISSUE HYUNDAI MAKES RIGHT. THIS ISSUE IS OCCURRING REGARDLESS IF MY VEHICLE IS RUNNING OR NOT.
THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK …
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THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK IN THE BACK OF MY CAR.
Related Official recalls
626V400000 · Electrical System: Instrument Cluster/panel
Jun 23, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
26V047000 · Electrical System: Instrument Cluster/panel
Jan 26, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
24V877000 · Electrical System:wiring
Nov 20, 2024
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
Consequence & remedy
Consequence: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
Remedy: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.
21V938000 · Electrical System:software; Exterior Lighting
Dec 2, 2021
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence & remedy
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
Exterior Lighting
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
Remedy: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.
16V842000 · Electrical System:wiring; Trailer Hitches
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
16V628000 · Electrical System:software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.