2025 Hyundai Tucson

The contact's daughter owns a 2025 Hyundai Tucson. The contact stated that his daughter had experienced sudden, unintended braking on three separate occasions while driving at various speeds. The contact stated that the failure occurred after slightly depressing the brake pedal, and the brake pedal went to the floorboard, and the vehicle came to an abrupt stop. No warning light was illuminated. The vehicle resumed normal operation shortly afterwards. The driver manually deactivated the Forward Collision Avoidance system at each startup, but the failure persisted. The contact's daughter then received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance), and the software update was performed at the dealer. The failure reoccurred after the software update was performed. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle remained with the dealer for an extended period. The technicians at the dealer failed to reproduce the issue and deemed the vehicle safe to drive. The contact stated that his daughter refused to take possession of the vehicle and felt that the vehicle was unsafe to drive. The failure mileage was approximately 7,000.

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure. A Police report was filed. There was no injury sustained. The vehicle was driven away from the scene. Prior to the failure, the contact had received notification of NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. Neither the dealer nor the manufacturer was notified of the failure. The contact had taken the vehicle to an independent mechanic for an estimate for the repair of the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 6,000.

Two instances of the center screen malfunctioning. One was an intermittent blip of the screen turning black and then turning back on while driving. Additionally, during this same instance of the intermittent blip of the screen turning off for about 3 seconds, my headlights which are set to auto also turned off while I was driving at night and then blipped back on when the screen came back at the same time. Second instance, the center screen was black and never came on when the car was initially turned on and the screen remained black for the entirety of my drive until the car was fully turned off and then back on. Yes, this is available for inspection upon request. Safety was put at risk by losing headlight visibility at night highly increasing the chances of an accident as well as losing important carplay navigational directions on center screen. Problem has been reproduced as these issues both occurred within one week (the week of August 16-23, 2026). The vehicle has not been inspected. During the time of both events there were no warning lamps or messages that appeared.

The instrument cluster malfunctioned suddenly leaving the control panel completely black (no odometer, speedometer, speed range, turn signal indicators, etc.). The driver was therefore unable to know what speed they were driving, how much fuel remained, and lacked any sort of signal that turn signals/blinkers were on or off. It was unsafe to drive and impossible to accurately comply with legal speed limits. Local Hyundai dealership inspected the car and confirmed that the cluster had to be replaced, which they did (required 11 total days of being unable to use the car).

My 2025 Hyundai Tucson (VIN [XXX]) has been out of service since [XXX] (over 60 days) at CMA’s Colonial Hyundai in South Chesterfield, Virginia, waiting for a front camera related to safety Recall 302 (NHTSA Campaign 26V316 – Front View Camera FCA Update). The dealership previously replaced the front camera, but the issue was not resolved. They then ordered a new camera that remains on backorder with no firm ETA. I have been provided a rental during this time. Hyundai assigned Case #[XXX]. I have provided formal written notice under Virginia lemon law demanding a buyback because the vehicle has been out of service far beyond the 30-day threshold. The safety-related defect remains unrepaired. Components involved: Forward Collision Avoidance / Front Camera / Automatic Emergency Braking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

COMPONENT: Infotainment main display screen. Still installed and available for inspection. FAILURE: The screen intermittently flickers, then goes blank with static. Occurs at unpredictable intervals including while driving. Ongoing and unrepaired. SAFETY RISK: The display is centered in the dashboard and houses the backup camera and vehicle controls. Flickering and static while driving creates a visual distraction, and the backup camera is unavailable when the screen goes blank. The malfunction now occurs often enough that it interferes with normal driving. REPRODUCED BY DEALER: Not reproduced during any service visit. Reported to three Hyundai dealerships: Pedder Hyundai, San Diego (May 2025): could not replicate, but accepted my video evidence and ordered parts. I relocated before the repair was completed. Hyundai Mountain View, CA ([XXX]): could not replicate. Declined to perform a diagnostic or open a warranty claim despite the same video evidence. Stevens Creek Hyundai, Santa Clara (Invoice [XXX], Aug 18-20 2026): road tested, unable to verify. Found stored code c2a2397, history in front camera menu. Infotainment software at current level. Road tested 94 miles without recurrence. Technician wrote: "If issue re-occurs, we recommend returning the vehicle to us for further diagnosis." No cause identified, no repair performed. Charged $315. I have provided video of the screen failing while driving to the dealerships and to Hyundai Motor America. INSPECTED BY MANUFACTURER: Inspected by the three dealerships above. Case opened with Hyundai Motor America Consumer Assistance in June 2026, unresolved with no written determination. Not inspected by police or insurance. WARNING LAMPS: None. No dashboard messages accompany the failure and it occurs without prior indication. First observed approximately May 2025, within weeks of delivery (delivered [XXX]). Current mileage 21,389. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The windshield wipers will only go up once they have fully gone down all the way. Therefore, when snow (or something else) gets stuck below the windshield wipers while they are in use, they cannot go all the way down, and they will therefore not go back up again. The wipers become inoperable while trying to complete their cycle, and stay stuck in place creating extremely unsafe conditions. This incident occurred numerous times while in the snow, where a large chunk of snow or ice prevented the wipers from going all the way down, and the wipers would not work to remove additional falling snow until I pulled over and cleared the area below the wipers. I contacted HyundaiUSA and they said I had to go to dealer to address this issue, but the problem is not a manufacturing problem or broken part with my car, it is a design flaw that significantly impacts safety.

Vehicle: 2025 Hyundai Tucson SEL Mileage: Approximately 14,500 miles Tire: Original factory-installed 235/60R18 Incident Date: August 13, 2026 Time: Approximately 2:24 PM Location: US 751 near Garrett Road, North Carolina Injuries: None At approximately 2:24 PM on August 13, 2026, a 2025 Hyundai Tucson SEL with approximately 14,500 miles experienced a sudden front driver’s-side tire blowout while being driven on US 751 near Garrett Road in North Carolina. The vehicle was equipped with the original factory-installed 235/60R18 tires. The tire failed suddenly while the vehicle was being driven, creating a significant safety concern and potential loss of vehicle control. No injuries were reported. I went to the location to assist. Initially, I believed the damage was limited to the tire. The damaged tire was replaced so the vehicle could be driven safely, and the tires were subsequently replaced at a tire shop. After the incident, an unusual and persistent noise developed from the front driver’s-side area. Because the noise continued after the tire replacement, the vehicle was taken to a repair facility for further inspection. The vehicle is currently at the repair facility, and I am waiting for the inspection and repair findings. I do not yet have the mechanic’s final diagnosis regarding the source of the noise or whether there is additional mechanical damage. The front driver’s-side wheel/rim also sustained visible scratches and damage during the incident. I have photographs documenting the damaged tire and wheel, although the original damaged tire has already been replaced and is no longer in my possession. Given that the vehicle had only approximately 14,500 miles and the tire was an original factory-installed tire, I am concerned about the safety implications of a sudden tire failure on a relatively new vehicle. I am submitting this complaint to NHTSA so that this incident can be documented and evaluated for any potential safety issue or pattern involving t