2022 Hyundai Tucson

•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.

The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.

In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.

Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.

On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.

While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.

Driving on hwy 24 about 6 weeks ago car started missing badly. Engine light came on had to pull off hwy almost got rear ended. Waited for roadside assistance over 2 hours was 110 degrees outside. Called Hyandai road side assistance they said another 2 hours. We called dealer they said to just try driving it to dealer. They had car 2 weeks finally figured out had bad fuel injector car had 22000 miles. We got car back still didn't run right. Three weeks later same thing happened they had for one week different fuel injector bad. This time broke down with grandkids in car. There is service bulletin for the problem. Very unhappy care very unsafe to drive.