2022 Hyundai Tucson

Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300

While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.

My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

System Failed: Shut off in traffic. Vehicle can be inspected upon request. Safety risk: Potential for collision. Input from Dealership: Dealerships error code/diagnostic code was P213800. Reset system and recharge battery. Warning lights came on at the same time as the car shut down. One month prior check engine light came on, but car was operating normally. Dealership ran diagnostic test which did not indicate any issues. The suggestion was to tighten the gas cap.

The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.