2026 Hyundai Palisade

2026 Hyundai Palisade Calligraphy, VIN [XXX] , purchased March 6, 2026 with under 2,200 miles at time of incident. SAFETY INCIDENT: While operating under adaptive cruise control at highway speed, the vehicle experienced sudden unintended acceleration followed by severely delayed braking response. At least three trailing vehicles were forced into emergency evasive action to avoid a multi-vehicle collision. Family members were present. This event represents a direct and immediate threat to the safety of vehicle occupants and the public. The root cause has not been definitively identified or resolved. The authorized dealership confirmed CAN-Bus resistance irregularities — 160 ohms versus the designed 120-ohm specification — governing acceleration, braking, and all driver assist systems. Prior symptoms included flickering interior lighting. An initial module replacement failed. Repair has escalated to full wiring harness replacement with no parts availability and no confirmed timeline. The safety event remains undiagnosed and unresolved. The vehicle carries three simultaneous active safety recalls — 293, 296, and 297 — all involving electrical and wiring systems on the Calligraphy trim exclusively. None have permanent remedies. The vehicle has been in dealer custody since March 21, 2026 and is available for inspection. Hyundai Motor America active case — No. XXX. This vehicle is not safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2026 Hyundai Palisade. The contact stated that the vehicle turned off on several occasions after the engine Auto START/STOP system was engaged. The vehicle was restarted and was taken to the dealer; however, the failure could not be duplicated. Additionally, upon starting the vehicle after the vehicle was refueled at a gas station, the check engine and several other unknown warning lights were illuminated, and the vehicle failed to respond while shifted to drive(D). The vehicle was towed to the contact's business. The vehicle was then towed to the dealer; however, the vehicle was not diagnosed because there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 5,463.

Some time around November the third row seat didn’t close, so I opened it back up, didn’t see anything stopping it, hit the button again, and then it closed but I heard a crunching noise - I reopened to discover there was a plastic storage box that ended up getting completely crushed. I didn’t think much about it, not even after the recall, until this week. The same left side of third row was closed. I went to open it to get ready to pack out for spring break and it opened half way and got stuck at a 45 degree open angle. It wouldn’t close or open again. During this same time trying to figure it out, my teenager opened the driver side rear door to get into the rear seat to see if something was getting it stuck. At the same time I opened the driver door and the driver seat automatically started moving backwards like always, but with my teenager being the driver seat and her foot got stuck under the driver seat because that sensor as well in the front seat didn’t stop when she was behind it. I think it is beyond just the serving and third rows and the front toe doesn’t have a proper sensor either. This was Friday at 4:50. I immediately called my dealer to see if they could help us get something fixed so we could leave for spring break as planned the next day and they said managers were already gone for the day and told my Hyundai corp needed to handle and gave me that phone number. Hyundai Corp. opened a ticket for me, but said that this was definitely something the dealer would have to handle in regards to getting me a rental and any matter of recourse. I called my local dealer back who said that no one would be able to talk to me until Monday so we had to delay our spring break trip and we are still in limbo, wondering what is going to happen tomorrow. My Husband is absolutely refusing to put our family of four children in the car at this moment because of the safety issues unresolved.

My 9 year old daughter was sitting in middle row, as her sisters were getting in as well, the recliner button was pressed and she was being pinned against the front row seat. She wiggled her way out but suffers from Spina bifida and wears AFO braces for her feet. Her foot braces were caught and they snapped but luckily she was able to wiggle out.

Subject: Urgent Safety Complaint – Child Entrapment Due to Seat Malfunction – Hyundai Palisade Calligraphy On [XXX], my wife was picking up our two [XXX] children from school in our recently purchased Hyundai Palisade Calligraphy (purchased on [XXX]). Our daughter was properly seated in a booster seat in the second-row passenger seat next to my son. Without warning, the vehicle seat began to automatically fold forward and compress inward onto the child. The seat did not respond to any controls and continued closing despite my wife’s attempts to stop it. The force of the seat crushed the booster seat. My wife had to physically intervene and pull our daughter out while the seat continued to move. The seat ultimately locked in a compressed position and could not be reversed using any available controls. This incident caused extreme distress and posed a serious risk of severe injury or death to our child. A school staff member witnessed my wife’s distress immediately following the incident. Upon contacting Hyundai customer service, we were informed that Hyundai was already aware of this issue and that a recall had recently been issued. We were also told that there has already been at least one death associated with this defect. Despite this knowledge, we were not notified prior to this incident. We only received a recall-related communication after the event occurred. We attempted to bring the vehicle to a Hyundai dealership on March 25, 2026. The dealership had no record of our scheduled appointment, could not provide an immediate inspection, and did not offer a loaner vehicle despite the vehicle being unsafe for transporting children. We are no longer able to safely use this vehicle for our family. This complaint is being filed due to: •A critical safety defect involving automatic seat movement and child entrapment •Failure to adequately warn consumers of a known dangerous condition •Exposure of a mino INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2026 Hyundai Palisade. The contact stated that while parked in the driveway, the seat adjustment feature on the second-row passenger side captain's seat failed to detect the presence of a minor occupant. As a result, the seat continued to move, causing compression of the child, who was ultimately able to slide out. The seat adjustment feature became inoperable. The contact stated that the minor occupant sustained a sore back. No medical treatment was obtained. No other injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact is relating the failure to NHTSA Campaign Number 26V160000 (Seats). The failure occurred at 5,897 miles.

On Saturday, March 14, 2026 we received a text message from Hyundai indicating there was a recall for the car. The message contained info stating to use caution when using the power seats. There were no instructions regarding what to do and no info regarding the need to contact the dealer. “Use caution” was the message given. A second message was received on March 16 at 8:56 PM with the same information but also stated there was “No remedy”. Again it was stated to “use caution”. (What is that exactly??). Please note the following incidents: On Monday, March 16 at 4 PM my husband was securing our [XXX] grandchild into the 3rd row seat to his carseat. He was in the backseat to strap him in when the 2nd row seat began to move backward and ultimately trap him. He was unable to get out. I was in the trunk area so I pushed the switch in the cargo area to push the seat forward. There was no response and the seat kept closing in on him. He was being crushed by the seat and his legs were pinned. He recently had a hip replacement. Our grandchild was being crushed with my husband on top of him. We were eventually able to move the seat forward off of my husband. Another grandchild was in a car seat in the second row. The second row seat started to fold down on top of her and I was unable to stop it. The rear facing carseat wedged her between the seats. She was trapped as well. Her legs were pushed up to her shoulders and she was crying. She weighs about 20 pounds. We were unable to move the seat off of her. The carseat remained wedged between the 1st and 2nd rows. We were able to pull her out of the carseat but were unable to get the seat to unfold. See photos That evening we watched the news and noted the story involving the death of a toddler who experienced a malfunction of the seats. Note when we first got the car on 12/22/25 the seats crushed a garbage can(Photo) We now realize why that happened. We contacted the dealer on 3/17, returned car 3/18. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

I am the owner of a 2026 Hyundai Palisade, purchased new less than 60 days ago. This vehicle is currently subject to a safety recall involving the 2nd and 3rd row power seat assemblies, which reportedly lack sufficient anti-pinch protection during certain seat adjustment functions, including automatic power-folding (stow) and the one-touch tilt-and-slide (“walk-in”) feature. We experienced this defect firsthand in our vehicle. During operation of the second-row seat adjustment feature, the seat continued moving without adequate resistance detection or automatic stop, indicating a failure of the anti-pinch protection system. This created a hazardous condition where an occupant could become trapped or injured by the moving seat mechanism. This issue is especially concerning because these seat functions are located in areas of the vehicle intended for passengers and children. We have an infant who will be occupying these seating areas, and this defect presents a direct safety risk. Since purchasing the vehicle, I have also become aware that this defect has been linked to multiple injuries and the death of a young child. Additionally, Hyundai has issued a stop-sale on affected vehicles, yet current owners are still expected to operate them without a confirmed repair available. At this time, no remedy has been completed on my vehicle, and I do not believe it is safe to operate given the nature of the defect and its location within the passenger seating area. I was told to ask the dealership for a loaner, which the dealership does not have. Additionally, Hyundai said they would cover $60/day in rental fees. A similarly-sized SUV in our area rents at $210/day - a payment discrepancy we cannot afford.

Component that malfunctioned - "Keep you eye on the road" On a 300 mile trip the alarm went off numerous times even though my eyes were on the road and at times it would disengage the Cruise Control. At highway speed when a car is following closely the disengage of the cruise control and a rapid reduction in speed could cause an accident. The dealer indicated that this system is controlled by software and a correction would likely come from the manufacturer.