2026 Hyundai Palisade

We purchased a New 2026 Hyundai Palisade Limited. We drove two other palisades (XRT and SEL). We did not have any issues with the windshield. We purchased a Limited trim that was not on the lot, but in a different city with the same company. We did not drive a Limited or Calligraphy since we drove two other palisades. When I drove off the lot with our new Palisade I noticed the vision through the windshield didn't seem right (like a fishbowl when looking right and cars in front at a certain distants). We thought, let's give it a week or two, since we many not be use to the new SUV. After less than two weeks we both said something isn't right with the windshield, still was distorted (fishbowl) type of look when driving. The dealship looked at it and said, this is how Heads Up Displays (HUD) are. They called Hyundai, Hyundai said the same thing. We do not have a HUD in our limited. The dealership said, yes you have a HUD on your Limited. After the dealership did more research they found out we do not have the Heads Up Display. Since the windshield contains the HUD and Acoustic for Limited and Calligraphy we do not have an option do replace the windshield with a lower line e.g. SEL. We are stuck with driving a car that could cause an acident due to not having a clear picture of vehicles in front or when turning right. We don't have no options but to drive a hazad SUV.

Vehicle was purchased new in June 2026. Within approximately six weeks of ownership, I am on my third windshield. Two windshields have fractured after minor impacts from small pebbles or road debris. Incident 1 occurred on or about June 11, 2026. The impact was not audible and was not noticed at the time it occurred. The damage was discovered later as a spider crack approximately the size of a coin, originating from a single point of impact. The crack subsequently propagated well beyond the initial impact point. The windshield was replaced with OEM glass. Incident 2 occurred on July 21, 2026. Light road debris struck the windshield during normal driving, again producing an initial spider crack roughly the size of a coin at the point of impact. This crack likewise spread beyond the initial damage. The windshield again requires replacement. In both cases the initiating impact was minor - in the first instance, not forceful enough to be heard from inside the vehicle - yet each produced a spider fracture that propagated rather than remaining localized. Two windshield failures from low-energy debris strikes in six weeks is not consistent with normal glass performance. The windshield is a structural component of the vehicle and serves as the mounting point for the forward-facing ADAS camera. Glass that fractures and propagates this readily from routine road debris presents an unreasonable safety risk: it obstructs the driver's forward view, compromises occupant retention in a rollover or frontal collision, and requires repeated ADAS recalibration. No crash, fire, or injury has occurred. This failure pattern appears consistent with numerous existing NHTSA complaints regarding Hyundai Palisade windshields across multiple model years.

Small rock chip in windshield and the next day it was already a long crack formed that is taking up the entire driver view. How this cracked after sitting in my garage overnight is beyond me. I have now been told by the dealership (Northwest Hyundai in Houston) that my dealer windshield coverage only covers up to $1,000 and the replacement is almost $1.900. he said there is no aftermarket options to get it for less. When I bought the car, they said the overage would cover the cost to replace the entire windshield if needed. (I know never buy the dealer add on, but it was a crunch situation to get the car I needed, and I got it for MSRP with the dealer add ons anyways so figured hey if something happens at least I dont have to pay for a new windshield.... welp-- didnt expect to deal with a chip during into a long crack over night.

Small rock chip in windshield and the next day when turning on the defrost a long crack formed that is approximately 10-12 inches. The windshield is very flimsy and driving with a cracked windshield is a safety issue. The dealer confirmed that several others have called with windshield repairs and that they don't do the work themselves and told me to call safelite.