2024 Hyundai Palisade

I bought my 2024 Hyundai Palisade new in May of 2024 because of the safety features and impeccable safety ratings. Since purchasing this vehicle, I’ve had multiple instances of the brakes not engaging when I’m driving on uneven terrain, the most recent event was today while my young daughter was in the car. I live in a fairly rural area and frequently drive over railroad tracks as part of my daily commute. I’ve been driving for 20 years and NEVER had a car that had a braking issue. I’ve almost rear ended multiple people because of this. When crossing the railroad tracks, if all four wheels are not on flat ground the brakes will not engage. The car lurches forward and it will take double or triple the distance to stop the vehicle. It doesn’t do it every time, and has done it going as slow as 12 mph. There is currently a class action lawsuit filed in NY and OH that states Hyundai was aware of this issue during production and failed to tell anyone. I paid over 60k for this vehicle and Hyundai of Gainesville Ga is refusing to help me stating they don’t know of anyone having this issue and cannot replicate it. I’m going to end up rear ending someone because no one will hold Hyundai accountable. Please please help me. I have a little one to keep safe!

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.

While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall.

Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue.

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. The dealer replaced another suspension bracket on the same driver’s side rear; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

When going over an uneven surface (railroad track/cobblestone/pothole) at a low speed, specifically while braking, the car starts violently shaking and prevents me from stopping the car. It has caused my car to go an extra 15-20 ft and even had to narrowly miss being T-boned twice (thank goodness the people coming saw me!) From what I’ve seen it is the ABS that is sensitive, but I’m not certain. I just know that it is dangerous and concerns me with children in the car. Dealer could not reproduce and told me it was “normal” over uneven surfaces- even asked why I was braking over the tracks (there is usually a stoplight or stop sign right after!). Hope this gets figured out quickly before someone gets seriously injured or killed, as I see many others have experienced the same. Truly a scary experience every time it happens.