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2020 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.

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When problems were reported

Mileage at the reported incident

163 reports with mileage · 369 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports7 fire reports9 injury reports

What owners actually said

532 reports
Mileage unknown · Apr 3, 2026
StructureUnknown Or Other

The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.

NHTSA ODI #11729046

64,000 miles · Apr 1, 2026
Air BagsSeat Belts

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the seat belts nee…

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The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the seat belts needed to be replaced. The contact was informed that parts were not available to repair the vehicle. In addition, the contact was informed that the parts were ordered to repair the vehicle. The contact stated that parts were ordered in December 2025; however, the parts were still not yet available. The contact stated that an infant rode in the vehicle in a car seat, and there is no available option to secure the car seat inside the vehicle. The contact received notifications of NHTSA Campaign Number: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, parts for the recall repairs were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 64,000.

NHTSA ODI #11728478

37,000 miles · Mar 30, 2026
Air BagsSeat BeltsVisibility

The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The conta…

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The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshield washer fluid system failed to spray as intended to clean the windshield. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 37,000.

NHTSA ODI #11727897

Mileage unknown · Mar 30, 2026
Seat Belts

Have attempted recall repairs 2 times. Was told I needed to reschedule since parts not available. I brought my vehicle in for repair 3/30/2026 @ 8:20. After noticing my car in back parking lot that did not move from at least 8:50am to 10:10am, I asked service representative what was happening. I was told I need to bring back at …

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Have attempted recall repairs 2 times. Was told I needed to reschedule since parts not available. I brought my vehicle in for repair 3/30/2026 @ 8:20. After noticing my car in back parking lot that did not move from at least 8:50am to 10:10am, I asked service representative what was happening. I was told I need to bring back at a later date when seatbelt parts are in. This process would take 4 hours. I made them aware that my front passenger seatbelt comes undone often.

NHTSA ODI #11727896

Mileage unknown · Mar 23, 2026
Seat Belts

Hyundai Motor America ATTN: Consumer Affairs Department / Legal Office [XXX] VICE REQUIRES IMMEDIATE INVESTIGATION OF RECALL INSTALLATION OF SEAT BELT BUCKLES-2020/Hyundai Palisade –XXX To: General Manager, [XXX] Hyundai of [XXX] ] / Hyundai Consumer Affair [XXX] riting to f [XXX] port a serious safety concern regarding my 20…

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Hyundai Motor America ATTN: Consumer Affairs Department / Legal Office [XXX] VICE REQUIRES IMMEDIATE INVESTIGATION OF RECALL INSTALLATION OF SEAT BELT BUCKLES-2020/Hyundai Palisade –XXX To: General Manager, [XXX] Hyundai of [XXX] ] / Hyundai Consumer Affair [XXX] riting to f [XXX] port a serious safety concern regarding my 2020, Hyundai Palisade, VIN [XXX] . This issue poses a direct risk to the safety of [XXX] upants. Description of Safety Issue: Safety Recall of seat belt buckles unlatching during use of vehicle. A letter was sent to me by mail in January to replace seatbelt buckles due to unlatching during use of vehicle. Hyundai states that “this recall involves the seat belt buckle assembly in the front and second row outer seating positions”. Repair History: •March 17, 2026: [XXX] from Pohanka Hyundai Parts Department left a voicemail stat [XXX] she “received a set (seat belt buckles) in for you today” and “um so I can only hold them for a little while if you could reach back out to me”. I called her right back to let her know I would be in either on Thursday or Friday afternoon. •March 20, 2026: Vehicle brought to Pohanka Hyundai of [XXX] for Recall of seat belt buckle assembly at 13:53. Invoice # [XXX] er # XXX , that states “XXX 1ST/2ND RW SEAT BLT BUCK REPL. I waited in the lounge until 13:53 when service writer let me know my car was ready. When getting back into my car, I checked the new seat belt buckle assembly only to find that they were never swapped out for the new ones. I then let the service writer know and he said “what do you mean?” I then explained to him that they were the old because they were dirty, with dust and dirt in the “PRESS” release button. I then asked to see my old parts and a set of new parts to be able to compare. He could not show me either so he then went to talk to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), [XXX] 2(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11726429

Mileage unknown · Mar 17, 2026
EngineSeats

2020 Hyundai Palisade , burning through quarts of oil at an unusual rate. No oil leaks can be found. SUV is only driven around town. No long mileage trips, no out of state trips exc. This is an extreme problem that should be looked into for this year make a model. I thought Hyundai was going to be my forever go to. Unfortunatel…

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2020 Hyundai Palisade , burning through quarts of oil at an unusual rate. No oil leaks can be found. SUV is only driven around town. No long mileage trips, no out of state trips exc. This is an extreme problem that should be looked into for this year make a model. I thought Hyundai was going to be my forever go to. Unfortunately after all the issues I’m experiencing, never again will I get a vehicle that’s a Hyundai brand.

NHTSA ODI #11724927

Mileage unknown · Mar 16, 2026
Engine

Last year while traveling on vacation, my family was on the interstate crusing at approximately 70 MPH when the Hyundai Palisade suddenly started shaking and slowing down. It was shaking so bad, I ended up having to turn on my flashers because the vehicle would not accelerate up hill while pressing on the gas pedal. Thankfully, …

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Last year while traveling on vacation, my family was on the interstate crusing at approximately 70 MPH when the Hyundai Palisade suddenly started shaking and slowing down. It was shaking so bad, I ended up having to turn on my flashers because the vehicle would not accelerate up hill while pressing on the gas pedal. Thankfully, I was able to exit the highway and located a Hyundai dealership about 15 miles away in Jasper, AL. The dealership service department was very nice and indicated my engine oil was low. I could not figure out why this happened because we have always changed the oil at recommended intervals but once the dealership changed the oil, the check engine light turned off and we were able to proceed on our trip. Last night, we were traveling from [XXX] international airport back to [XXX] and the same pattern started all over again. After conducting some internet research based on the 2020 Palisade SEL, it appears this is a common issue for vehicles just under 100k miles. The reason I am reporting this is because Hyundai Corporate should do the right thing in this situation, by offering to replace the engine since I am within the 100k mile powertrain warranty period. I plan to take the vehicle to my local dealership today becuase there are two outstanding recalls, one of which is considered more serious due to a seatbelt latch. We waited over a month to schedule this service and the local dealership cancelled our appointment and didnt even offer to contact us to tell us this. The seatbelt issue is still not resolved and now we need Hyundai to perform oil consumption testing because the vehicle should not be burning this amount of oil while driving at speeds over 55MPH or over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11724700

Mileage unknown · Mar 15, 2026
Air BagsEngineSeats

I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil …

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I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil change, the vehicle becomes dangerously low on oil. On January 19, 2026, at 171,650 miles, the dealership initiated Hyundai’s official oil consumption test. At intake, the engine oil level was so low that nothing was visible on the dipstick. The dealership confirmed no external oil leaks were present and began the manufacturer’s oil consumption protocol. After driving approximately 1,000 miles, I returned on February 2, 2026, at 172,657 miles. The inspection showed the engine was 2.6 quarts low. The dealership stated combustion chamber cleaning was needed; however, Hyundai denied the repair based solely on mileage and the vehicle being out of warranty. This level of oil consumption presents a serious safety concern. Driving with critically low oil can cause sudden engine failure, stalling, or loss of power while traveling at highway speeds. This could create a crash hazard without warning. Additionally, my vehicle is subject to NHTSA Recall #26V034000 (Recall #292 – Ejection Mitigation), involving potential failure of the side curtain airbags for third-row passengers to deploy properly in certain crash scenarios. The remedy is not yet available. The combination of excessive oil consumption and an unresolved federal safety recall raises significant concerns regarding the overall safety and reliability of this vehicle. I am requesting that NHTSA investigate the engine oil consumption issue in the 2020 Hyundai Palisade, as excessive oil burning may indicate a broader manufacturing defect affecting engine integrity and driver safety. Ms. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11724428

Mileage unknown · Mar 14, 2026
Seat Belts

The system does not alert me if someone is sitting in 3rd row without seatbelt. No one has been injured, but i noticed it in January 2026. Not sure how long it has been happening.

NHTSA ODI #11724267

Mileage unknown · Mar 13, 2026
Power Train

Since about 90,000 miles I have noticed a shudder from my transmission. It has progressed and having transmission issues. I have had regular maintenance done on my car and have even replaced the transmission fluid twice and the shudder is continuing to happen. I have looked at forums and all the things and seems to be a common t…

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Since about 90,000 miles I have noticed a shudder from my transmission. It has progressed and having transmission issues. I have had regular maintenance done on my car and have even replaced the transmission fluid twice and the shudder is continuing to happen. I have looked at forums and all the things and seems to be a common theme amongst their transmission style.

NHTSA ODI #11724202

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

19V802000 · Air Bags:side/window

Nov 7, 2019

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence & remedy

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.