2020 Hyundai Palisade

My 2020 Hyundai Palisade has an excessive and dangerous oil consumption defect. The vehicle consumes approximately 3/4 of a quart of oil every 1,000 miles. At a standard 8,000-mile oil change interval, the engine loses more oil than it holds between services. At approximately 185,000 miles, my vehicle stalled on the interstate with my family inside the vehicle. Upon inspection, the engine was critically low on oil. I added 5 quarts of oil to restore proper level. Critically, at NO point prior to the stall did the low oil pressure warning light illuminate. The vehicle's oil warning system completely failed to alert me that the engine was dangerously low on oil. This is a dual failure: the engine is consuming oil at an excessive and unsafe rate, and the warning system designed to protect the driver failed to activate when the engine was in a critical state. I have reported this issue to my dealership and filed a formal complaint with Hyundai Motor America. Neither has resulted in a meaningful resolution. Hyundai's internal "acceptable" oil consumption threshold of 1 quart per 1,000 miles is significantly outside mainstream industry standards set by other major manufacturers and appears designed to deny warranty claims rather than protect consumers. This defect poses a direct and serious safety risk. A vehicle stalling on the interstate due to oil starvation, with no warning to the driver, is a life-threatening failure. I am requesting that NHTSA open a formal investigation into the 2020 Hyundai Palisade for excessive oil consumption and oil pressure warning system failure.

The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA Campaign Numbers: 26V034000 (Air Bags), 25V607000 (Seat Belts), and 22V627000 (Visibility); however, the VIN was not included in NHTSA Campaign Number: 22V627000 (Visibility). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 90,000.

I feel that this is a huge safety issue as I have 3 grandchildren that I watch everyday and have to have 2 of them in the 3rd row and 1 in the middle section, I love this vehicle but know I am afraid to drive it when I have them. This should be fixed immediately. Every day that there is not a fix is a day that I am putting my grand children's life in danger

While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it back to Big Spring before it started clinking and cluttering. It sound horrible. My son said it sounded like it through a rod. He checked the oil and said that I had low oil however my low oil light did not come on. I notified the dealership and was advised that I had to have it towed back to the shop in Abilene which I did. After a week passed I was in Abilene and stopped to check on my vehicle. Needless to say my repairs are in excess of 20K. New engine etc. and rear suspension is out also. After researching I have found I'm not the only owner with these problems. There are numerous complaints about these problems with the Palisade. This is a danger to all who own this vehicle. Fires, accidents and no telling what can affect us. All these vehicles need to be recalled because of the engine that was placed in these vehicles. The engine is eating oil fast. My oil changes were on time. Hyundai and the dealership are unwilling to offer any help in repairing my vehicle. The parts on the suspension are sub standard. I can't believe they are called the #1 SUV in America! Buyers need to be aware of the substandard parts and engine. They also need to be aware the Hyundai doesn't stand behind their product or the dealership either for that matter. I shutter to think of who I could've been on the side of the road with a blown on fire engine. I'm thankful I made it home before the vehicle cratered.

Instrument cluster has stopped working. Issue has been confirmed with Matt Bowers Hyundai in Gulfport, MS. Similar to the TSB 22-01-058H. Instrument cluster fails to display RPMs, Temperature, Speed, and Fuel level. Auto Bright headlights fail, seatbelt warning lights fail. Cruise control becomes inactive. Also have noticed this to cause parking sensors to become inaccurate.

Here’s a more professional, structured version of your complaint while still clearly conveying the seriousness of the situation: ⸻ I am writing to formally express my concern regarding a 2020 Hyundai Palisade that I purchased from a dealership less than one year ago, along with an extended warranty. Since the time of purchase, the vehicle has experienced ongoing and significant oil consumption issues. In fact, it has spent a substantial amount of time in the repair shop—arguably more time than it has been in my possession. Despite these repeated service visits, the problem has not been resolved. The vehicle is currently consuming more than 1.5 quarts of oil per 1,000 miles, which is well beyond what would be considered normal. I have completed an official oil consumption test to document this issue. Notably, these problems began prior to even the first oil change after purchase, indicating that the condition likely existed at the time of sale. Despite the documented issue, both Hyundai Motor Company and the extended warranty provider have denied coverage for repairs. As a result, I am left with a vehicle that has a serious mechanical defect and a high risk of engine failure. I invested approximately $29,000 in this vehicle, and I am now facing the prospect of catastrophic engine damage due to a known issue that has been widely reported with similar vehicles. This situation is extremely concerning and has left me feeling misled and unfairly treated. I am seeking a fair resolution to this matter, including appropriate repair, replacement, or compensation, given the circumstances and the documentation supporting this claim.