IllustrationI HAVE A SAFETY CONCERN WITH THE FRAGILE WINDSHIELD. THE GLASS IS VERY EASILY CRACKED WHICH CREATES A SAFETY CONCERN IF THE CAR IS EVER IN AN ACCIDENT. MY WINDOW BEGAN CRACKING WITHOUT WITH IMPACT WHILE DRIVING. THE CRACK WENT ALL THE WAY DOWN TO THE DASH AND ACROSS THE MIDDLE.
2020 Hyundai Palisade
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Hyundai Palisade do not stand out strongly from the model-year median of 385.
About this comparison →How this year compares
Owner complaints by model year
Compare all Palisade years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
925–50K
650–75K
775–100K
2100–150K
1150K+
163 reports with mileage · 369 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports7 fire reports9 injury reports
What owners actually said
532 reportsPALISADE WINDSHIELD CRACKED WHILE DRIVING, DIDN'T HEAR/SEE ANYTHING EVEN HIT WINDOW. UNDER 3500 MILES AND HAVE TO COMPLETELY REPLACE WINDSHIELD AND RE-CALIBRATE SENSORS NOW.
WIND NOISE COMING FROM DRIVER SIDE WINDOWS AT SPEEDS OVER 30 MPH
ROCK HIT WINDSHIELD ON HIGHWAY. I'VE READ THAT THERE ARE A SIGNIFICANT NUMBER OF CRACKED WINDSHIELDS ON THE PALISADE.
THE VEHICLE IS TWO WEEKS OLD WITH LESS THAN 1,000 MILES ON IT. THE WINDSHIELD CRACKED DOWN THE CENTER. THE VEHICLE WAS SITTING IN MY DRIVEWAY, IT WAS HOT AND THE AC WAS ON FULL. I AM THINKING THIS IS DUE TO DIFFERENCE IN TEMPERATURE?
HAD A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE INTERSTATE IN TRAFFIC. MY SPEED WAS MAYBE 50 MPH. THE IMPACT CREATED A VERY SMALL MARK ON THE WINDSHIELD. WITHIN 5 MINUTES, A CRACK FORMED THAT WAS ABOUT 3 INCHES LONG. BY THE END OF THE DAY, THE CRACK WAS OVER A FOOT LONG. I NEVER EVEN HAD A CHANCE TO GET THE WINDSHI…
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HAD A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE INTERSTATE IN TRAFFIC. MY SPEED WAS MAYBE 50 MPH. THE IMPACT CREATED A VERY SMALL MARK ON THE WINDSHIELD. WITHIN 5 MINUTES, A CRACK FORMED THAT WAS ABOUT 3 INCHES LONG. BY THE END OF THE DAY, THE CRACK WAS OVER A FOOT LONG. I NEVER EVEN HAD A CHANCE TO GET THE WINDSHIELD FIXED.
LONG CRACK IN FRONT WINDSHIELD (HALF THE LENGTH HORIZONTALLY) OCCURRED FOR NO REASON (NO IMPACT). VEHICLE WAS PARKED/STATIONARY NIGHT OF 7/3 WITH NO CRACK WHATSOEVER, THE MORNING OF 7/4 HAD THIS HUGE CRACK.
I WAS COMING BACK FROM THE RIVER ON RICE ROAD (177) ON FRIDAY 6/26. TRAFFIC WAS LIGHT AND THERE WAS A CAR IN FRONT OF ME BUT QUITE A DISTANCE FROM ME SO WHEN I HEARD THE WINDSHIELD CRACK, I WAS CONFUSED AS TO WHAT IT WAS. I CHOPPED IT UP TO FAR FLYING PEBBLE THAT GOT ME, NO BIG DEAL I HAVE INSURANCE COVERAGE TO REPAIR AND FILL …
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I WAS COMING BACK FROM THE RIVER ON RICE ROAD (177) ON FRIDAY 6/26. TRAFFIC WAS LIGHT AND THERE WAS A CAR IN FRONT OF ME BUT QUITE A DISTANCE FROM ME SO WHEN I HEARD THE WINDSHIELD CRACK, I WAS CONFUSED AS TO WHAT IT WAS. I CHOPPED IT UP TO FAR FLYING PEBBLE THAT GOT ME, NO BIG DEAL I HAVE INSURANCE COVERAGE TO REPAIR AND FILL IN THIS SMALL CHIP. I CALLED MY INSURANCE AND TODAY 'SAFE LITE ' CAME OUT AND WAS DOING THE REPAIR AND IT CRACKED HALFWAY DOWN TO THE DRIVER'S SIDE. NEVER SEEN A REPAIR CRACK THAT MUCH THAT FAST. I HAVE HAD PEBBLES HIT OTHER CAR WINDSHIELDS AND HAVE BEEN REPAIRED WITH OUT ISSUE. EVEN THE REPAIR PERSON SAID THIS WAS NOT NORMAL.
2020 PALISADE WITH 15,000 MILES HIT BY A ROCK, LEAVING 2 DECENT SIZED CRACKS ABOUT AN INCH AND A HALF IN DIAMETER ON THE PASSENGER SIDE. THE WINDSHIELD TOOK A WEEK TO ARRIVE AND BE REPLACED, WHICH IN THE MEANTIME THE CRACK EXPANDED ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD, CROSSING OVER TO THE DRIVER'S SIDE. THE WINDSHIELD WAS…
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2020 PALISADE WITH 15,000 MILES HIT BY A ROCK, LEAVING 2 DECENT SIZED CRACKS ABOUT AN INCH AND A HALF IN DIAMETER ON THE PASSENGER SIDE. THE WINDSHIELD TOOK A WEEK TO ARRIVE AND BE REPLACED, WHICH IN THE MEANTIME THE CRACK EXPANDED ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD, CROSSING OVER TO THE DRIVER'S SIDE. THE WINDSHIELD WAS REPLACED AND TAKEN TO DEALERSHIP TO HAVE SENSORS RECALIBRATED. IN LESS THAN A MONTH FROM REPLACEMENT, A PEBBLE HIT THE WINDSHIELD, THIS TIME ON THE DRIVER'S SIDE. NOW HAVING TO REPLACE A SECOND WINDSHIELD IN LESS THAN A MONTH. AN EASY ONLINE SEARCH SHOWS THAT THIS HAS BEEN A VERY COMMON EVENT AMONG OTHER 2020 PALISADE OWNERS.
MY WINDSHIELD LITERALLY JUST CRACKED. NO VISIBLE SIGN OF DAMAGE OR A ROCK HITTING IT. IT HAPPENED WHILE I WAS SITTING AT A STOP LIGHT. *TR
Official recalls
526V034000 · Air Bags:side/window:curtain
Jan 22, 2026
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly
Sep 11, 2025
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
22V633000 · Trailer Hitches
Aug 18, 2022
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
22V627000 · Visibility:windshield Wiper/washer:motor
Aug 15, 2022
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
19V802000 · Air Bags:side/window
Nov 7, 2019
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.