Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
925–50K
650–75K
775–100K
2100–150K
1150K+
163 reports with mileage · 369 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports7 fire reports9 injury reports
What owners actually said
532 reports
1,720 miles · Aug 9, 2020
Visibility/wiper
CAR HAS LESS THAN 2000 MILES AND WINDSHIELD HAS CRACKED. I WAS GOING 55MPH OK A HIGHWAY AND AN EXTREMELY SMALL PEBBLE HIT THE WINDSHIELD CAUSING IT TO CRACK. I HAVE OWNED NUMEROUS HYUNDAI'S BEFORE AND NEVER HAD AN ISSUE WITH THE WINDSHIELD CRACKING. THE WINDSHIELD BEING EXTREMELY DELICATE IS A KNOWN ISSUE THAT IS EASILY GOOGLE-…
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CAR HAS LESS THAN 2000 MILES AND WINDSHIELD HAS CRACKED. I WAS GOING 55MPH OK A HIGHWAY AND AN EXTREMELY SMALL PEBBLE HIT THE WINDSHIELD CAUSING IT TO CRACK. I HAVE OWNED NUMEROUS HYUNDAI'S BEFORE AND NEVER HAD AN ISSUE WITH THE WINDSHIELD CRACKING. THE WINDSHIELD BEING EXTREMELY DELICATE IS A KNOWN ISSUE THAT IS EASILY GOOGLE-ABLE.
NHTSA ODI #11344182
1,867 miles · Aug 6, 2020
Visibility/wiper
WITHIN 45 DAYS OF PURCHASING THE VEHICLE, I WAS DRIVING ON I-69 IN HOUSTON AND HEARD A LIGHT GRAVEL ROCK SOUND HITTING THE WINDSHIELD. WITHIN MINUTES THE SMALL STAR SPREAD OVER A FOOT IN EACH DIRECTION. LIVING IN HOUSTON WE ARE ACCUSTOMED TO ROCK CHIPS AND HOW TO HANDLE THEM. I HAVE NEVER SEEN A SMALL ROCK CHIP CRACK THE GLAS…
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WITHIN 45 DAYS OF PURCHASING THE VEHICLE, I WAS DRIVING ON I-69 IN HOUSTON AND HEARD A LIGHT GRAVEL ROCK SOUND HITTING THE WINDSHIELD. WITHIN MINUTES THE SMALL STAR SPREAD OVER A FOOT IN EACH DIRECTION. LIVING IN HOUSTON WE ARE ACCUSTOMED TO ROCK CHIPS AND HOW TO HANDLE THEM. I HAVE NEVER SEEN A SMALL ROCK CHIP CRACK THE GLASS SO QUICKLY. FURTHERMORE, THE LIGHT SOUND THAT THE ROCK MADE AGAINST THE GLASS IS NOT ONE THAT SHOULD HAVE CAUSED THE GLASS TO BREAK.
NHTSA ODI #11343713
1,900 miles · Aug 5, 2020
Unknown Or OtherFire
VEHICLE CAME WITH TOW HITCH SYSTEM FROM THE MANUFACTURER. WHILE USING A TRAILER HITCH THE HEAT FROM THE EXHAUST MELTED THE BACK END OF THE CAR, HEATED UP THE CARGO HITCH TO THE POINT OF MAKING IT HARD TO REMOVE FROM CAR, AND MELTING THE CARGO WEATHER PROOF BAG. THIS HAPPENED WITHIN A 2.5HR TRIP.
NHTSA ODI #11343576
18,100 miles · Aug 3, 2020
Visibility/wiper
GOT A STONE CHIP ON WINDSHIELD AND WITH IN AN HOUR IT HAS TURNED INTO A TEN INCH CRACK
NHTSA ODI #11343044
350 miles · Jul 31, 2020
Visibility/wiper
THE WINDSHIELD IS EXTREMELY FRAGILE AND PRONE TO CRACKING WHICH REQUIRES FULL REPLACEMENT. I ONLY HAVE 350 MILES ON THE CAR AND ALREADY HAVE A NICK FROM NORMAL EVERYDAY DRIVING. I DIDN'T EVEN HEAR OR SEE ANY HIT TO THE WINDSHIELD BUT IT STILL GOT NICKED. THE WINDSHIELD IS UNSAFE PLUS IT'S EXTREMELY EXPENSIVE TO KEEP REPLACING IT…
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THE WINDSHIELD IS EXTREMELY FRAGILE AND PRONE TO CRACKING WHICH REQUIRES FULL REPLACEMENT. I ONLY HAVE 350 MILES ON THE CAR AND ALREADY HAVE A NICK FROM NORMAL EVERYDAY DRIVING. I DIDN'T EVEN HEAR OR SEE ANY HIT TO THE WINDSHIELD BUT IT STILL GOT NICKED. THE WINDSHIELD IS UNSAFE PLUS IT'S EXTREMELY EXPENSIVE TO KEEP REPLACING IT CONSTANTLY. I AM SCARED TO DRIVE THE CAR DUE TO FEAR OF WINDSHIELD DAMAGE.
NHTSA ODI #11342627
5,200 miles · Jul 31, 2020
Visibility/wiper
VEHICLE HAS 5,000 MILES ON IT AND HAS HAD THE WINDSHIELD CRACK TWICE AT LOWER SPEEDS (LESS THAN 50MPH) WITH SMALL PEBBLES BEING KICKED UP OFF THE CITY STREETS. EACH CRACK RESULTED IN A FULL WINDSHIELD REPLACEMENT .
NHTSA ODI #11342578
9,250 miles · Jul 30, 2020
Unknown Or Other
DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BE…
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DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BEEN BEHIND ME, IT COULD HAVE CAUSED AN ACCIDENT. THE FCA SENSORS ARE ON THE VERY BOTTOM OF THE FRONT SO IT IS POSSIBLE THAT THE SENSORS WERE MOMENTARILY SUBMERGED.
NHTSA ODI #11342276
128 miles · Jul 29, 2020
Back Over PreventionElectrical System
TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, TH…
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TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, THE SCREEN RESUMED NORMAL OPERATION WITHOUT DRIVER INPUT. ADDITIONALLY, THE BACK OVER PREVENTION SCREEN WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128.
NHTSA ODI #11342064
4,328 miles · Jul 28, 2020
Visibility/wiper
SMALL PEBBLE HIT WINDSHIELD WHILE DRIVING CALLED SATELLITE TO FIX AND WHILE FINISHING THE FIX THE COMPOUND POPPED OUT OF SMALL CRACK AND THE WINDSHIELD CRACKED MORE ALL THE WAY ACROSS.
NHTSA ODI #11341899
850 miles · Jul 24, 2020
Visibility/wiper
ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMI…
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ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMISH IN THE DARK AREA NEAR THE MIRROR THAT MAY HAVE CAUSED THE CRACK. OUR LOCAL DEALER WAS NOT WILLING TO ADDRESS THE WINDSHIELD ISSUE SO WE TOOK IT TO ANOTHER DEALERSHIP, WHILE ON VACATION, BY REQUEST OF HYUNDAI OF NORTH AMERICA. THE SECOND DEALERSHIP SAW THE BLEMISH AND SAID IT COULD NOT BE REPLACED BY WARRANTY. I ESCALATED THE CASE THROUGH HYUNDAI OF NORTH AMERICA AND THEY COULD DO NOTHING ELSE SINCE THE DEALER SAID IT CANNOT BE COVERED UNDER WARRANTY. SO, IF THIS WINDSHIELD CAN BE RUINED FROM AN INSIGNIFICANT BLEMISH, THERE IS SOMETHING WRONG WITH THE WINDSHIELD.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence & remedy
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Seat Belts:front:buckle Assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence & remedy
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Consequence & remedy
Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE24021 · Inadvertent Seat Belt Unlatch
Opened Aug 7, 2024 · Closed Dec 12, 2025
Status: closed (inferred from source dates) · Seat Belts
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Palisade Problems, Complaints & Recalls | Skip That Year
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