2020 Hyundai Palisade

Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster has failed, won’t cover under warranty or as a safety issue. Ridiculous a 80k 6 year old car has a main gauge part fail.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

I bought this car used from Albion Ford and I didn't have it 3,000 mile when my check engine light came on. Took it in and they said nothing was wrong with it. A couple days later it stalled in the middle of the road at a stop sign. It happened a mile later, I stopped at the store and there was absolutely not oil on the dip stick. I put 2 quarts in and it was at the very bottom of the dipstick. It's still under warranty and they did an oil consumption test and said it was normal. It's burning 5.5 quarts every 3,000 miles.

Description of IncidentThe vehicle experienced a severe engine system defect and catastrophic internal mechanical failure. The primary symptom prior to the failure was excessive, rapid engine oil consumption between scheduled maintenance windows. The issue was officially confirmed by an authorized dealership service center, where diagnostic testing verified that the engine has critically low cylinder compression in Cylinder 1. The vehicle is currently completely incapacitated, and the disassembled engine block remains at the dealership facility available for inspection upon request. Safety Risk AssessmentA sudden and severe loss of internal engine cylinder compression creates a critical vehicle performance defect, an immediate stall risk, and a catastrophic hazard when operating on high-speed roadways. In this instance, the mechanical failure completely disabled the household’s primary, medically modified means of transport. Because the manufacturer and dealership failed to maintain or provide a structurally or layout-compliant alternative vehicle, a permanently disabled occupant was forced into a tight, non-accommodated cabin geometry. This directly induced severe physical trauma, muscle spasms, and an immediate loss of lower extremity neurological sensation while operating the replacement vehicle. The combination of a catastrophic powertrain failure and a total refusal by the dealer and manufacturer to provide an accessible replacement layout has completely stripped a vulnerable consumer of independent mobility and created a severe, ongoing physical safety hazard.

My properly maintained 2020 Hyundai Palisade suffered catastrophic engine failure at 77,000 miles. Importantly, prior to the engine failure, no check engine lights, low oil warnings, or other warning indicators were active or displayed. The vehicle gave no indication of an imminent catastrophic engine failure or lack of oil. In researching this matter, I have found numerous reports, as well as active and settled litigation, involving Hyundai engine failures and oil consumption concerns. Severe oil starvation due to engine manufacture issues caused a thrown rod which can result in fire. The car was being driven by my teenage son after dark and the engine completely shut down putting him in harm's way in the middle of the road. Hyundai has repeatedly refused my requests for assistance in repairing this known issue due to my being a second owner with a lesser warranty that is given to 1st owners. This issue is a safety concern and a known issue to HCA and should be a recall to insure it stops happening.

On XXX I took my vehicle to Ourisman Hyundai of Bowie because my engine light was on. That same day the Service Adviser (Edson XXX) informed me that the engine was burning oil excessively. They performed an oil change and replaced engine oil gasket and asked me to return after driving 1000 miles. Mileage at the time was 103,380. I return on XXX, mileage was 104,580. [XXX] informed me that vehicle failed oil consumption test. He submitted request for engine replacement. On 11/25/2025 I returned to dealer because engine light came on again, and still no approval for engine replacement. I was informed that Hyundai approved combustion chamber cleaning. The service was complete four days later. However, it did not fix the problem. The engine excessive oil burn still happens as of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2020 Hyundai Palisade with Lambda II 3.8L GDI V6 (G6DJ) engine experienced complete engine failure due to oil starvation from excessive oil consumption through piston ring bypass. No oil warning light illuminated prior to failure. Engine consumed oil silently between service intervals until catastrophic failure. Vehicle became undriveable. HMA issued TSB 21-EM-003H addressing oil consumption in other Hyundai engine variants but explicitly excluded the Lambda II V6 (G6DJ) from the bulletin's scope despite the same piston ring bypass defect being present. HMA subsequently issued Campaign 9C9 referencing Palisade oil consumption but with no defined remedy and inadequate owner notification. Vehicle was purchased as a Certified Pre-Owned Hyundai. At time of CPO sale, HMA had documented knowledge of the Lambda II oil consumption defect. HMA denied warranty coverage for engine replacement, estimated at $12,000. HMA's own TSB establishes 1 quart per 1,000 miles as the threshold for defective consumption. Independent engineering analysis confirms the Lambda II G6DJ piston ring geometry produces oil bypass consistent with that defect threshold. Engine is available for inspection upon request. Defect was confirmed by HMA-authorized dealership oil consumption test. No warning lamps appeared prior to failure. This defect is believed to affect a large number of Lambda II-equipped vehicles sold in the [XXX]. Prior federal class action litigation (XXX v. Hyundai Motor America, C.D. Cal.) documented HMA's corporate knowledge of the Lambda II oil consumption defect prior to the date of this vehicle's CPO sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle is subject to open safety recalls involving seatbelt and third-row airbag systems. The seatbelt defect has resulted in seatbelts becoming unlatched while my children were restrained in the vehicle. The third-row airbag recall affects occupant protection in a collision. Hyundai has been unable to repair the vehicle and has informed me they are still searching for parts. My case was opened on April 7, 2026, and no repair date or loaner vehicle has been provided. I transport minor children, including children with special needs, in the second and third rows of this vehicle. I believe the vehicle presents an unreasonable safety risk due to the inability to complete recall repairs within a reasonable timeframe. I opened a case with Hyundai 4/7/26 and have included all emails between us where they tell me there are no parts available and have said they will not assist me with safe transportation for my children. This recall is almost a year old at this point.