2014 Hyundai Accent

The contact owns a 2014 Hyundai Accent. The contact stated that while driving at undisclosed speeds on several occasions, the steering wheel seized. No warning light was illuminated. The brakes locked up, causing a tire blowout. The contact stated that the tie rod was replaced. The contact stated that a neighbor assisted with freeing the steering wheel. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed. The contact was informed that, due to the age of the vehicle, the struts and brake pads should be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

When driving my 2014 Hyundai Accent, the brake system completely failed and I lost all ability to stop the vehicle. I was able to stop the car by downshifting to a lower gear and use the emergency handbrake. I was able to avoid other vehicles and no accident occurred. The vehicle was towed to a Hyundai dealer and determined the brake lines corroded and fluid loss caused loss of braking. No warning lamps indicated an issue and no loss of brake fluid was seen prior to the incident.

I was entering highway on entrance ramp there was a loud pop and I could see plumes of smoke coming from under the car, so I turned the ignition off on the car and pulled over to the shoulder, the brakes failed so I had to let it coast to a stop. Then I waited until I could safely exit the vehicle and did so quickly. I had the vehicle towed to a local shop, and they told me I should report it. There was no warning that it was about to happen and yes its available for inspection still sitting at the shop I had it towed to. They also said I should have it towed to the manufacturer service center but this is my first time dealing with anything like this so Im unsure what to do. I did do a cursory inspection under the hood with a mechanic from the shop and there was a burnt wire and a bunch of what looked like oil down at the bottom of the engine, but the oil was still full so I dont think it was oil.

There have been 2 recalls in which this vehicle was serviced for within the past year- 1 for undercoating 2 for leaking brake fluid fuse. Neither time were my brake lines inspected for any damage. One month after the fuse was replaced, my brakes went out with the dealership saying the lines were rusted through. Now, we are stuck without a vehicle because there are no brake lines available for this vehicle, everything is on back order with no eta. Had either time this car was serviced for these band aid recalls been looked at, we would not be in the situation we are now. No vehicle, no parts available, a dealership completely unwilling to work with us. Research was done and every vehicle in the 2014 Hyundai class except for the Accents were recalled in Canada for brake lines rusting out after undercoating in Canada. This needs to be looked into because as it stands, our estimate is $2600 to fix an issue that should had been better addressed with these recalls. We were driving back from an outing with our grandchildren when the brakes went completely out with no warning. The brake light did not come when the brakes failed. By the Grace of God we were able to get this car to a Hyundai dealership where it sits today due to poor communication on their part, no parts, and complete frustration on our end.

The contact owned a 2014 Hyundai Accent. The contact received notification of the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 70 MPH, other drivers motioned for the contact to pull over, however, the brakes became inoperable. The emergency brake was used to stop the vehicle and the front tires popped. The contact stated that the vehicle caught on fire and observed fire coming from the hood. The Fire department was called and extinguished the fire. There was no fire department report filed. The police department declined to file a report, however, there was an incident report filed. No injuries were sustained. The vehicle was towed to the contact's residence. The vehicle was later towed to a junkyard where it was diagnosed as a total loss. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA Recall Number 23V651000. The manufacturer has been working on this recall for several months. We have two young children and are extremeley uncomfortable driving a vehicle that could catch fire at any moment. Four months without our second vehicle is not ok. We want to have our hyundai purchased from us at KBB value so that we can pay off the reamining loan and acquire a new safe card for our family.

September 22, 2023 recall notice. Told to park outside. Four months later, there has been no remedy. This is too long to require owners to park cars outside due to fire hazard. How is replacing a fuse going to help with the brake fluid leak? And if it just a fuse replacement, then why has not that not happened? I seek an immediate resolution to this recall notice.

ABS system malfunctioned in the following manner. ABS sensor displayed. Brakes pedal must be depressed to the floorboard in order to "try" to stop. The emergency "e brake" will not engage & is non-functioning. Contacted Hyundai Headquarters for recall resolution as this issue could harm/kill my child &/or others. The car is unsafe to be driven. Hyundai resolution rep made an appt for at a local dealership. The dealership stated they would repair the car regardless of the recall, but I would have to pay & have Hyundai "try" to reimburse me as they do not have a "fix" for the recall as it could supposedly start a fire &/or lose braking system. Question? How can you repair a vehicle due to recall failure, yet NOT have a "fix" for the recall? Something not adding up. Start of incident with car July 2023. I continue to have to pay for insurance and tag registrations for a car that cannot be driven safely as Hyundai states there is no "fix" as of yet. Due to fire risk the car must be parked outside to endure weather elements which deteriorates the vehicle.