2016 Honda HR-V

I WAS LEAVING WORK AND DRIVING DOWN A BUSY, HIGH SPEED ROAD WHEN THE CAR EXPERIENCED A TOTAL TRANSMISSION FAILURE. THERE WERE NO WARNING LIGHTS OR CHANGE IN PERFORMANCE PRIOR TO THE INCIDENT. CAR HAS BEEN DEALER MAINTAINED AND UP UNTIL THAT MOMENT HAD PERFORMED WELL. POLICE HAD TO STOP TRAFFIC AND ASSIST ME OUT OF BUSY INTERSECTION.

TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT HE NOTICED A WATER LEAK ON THE REAR HATCH OF THE VEHICLE. THE VEHICLE WAS TAKEN TO REGAL HONDA (2615 LAKELAND HILLS BLVD, LAKELAND, FL 33805; (863) 232-5671) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TODAY AT 1:30PM THE CAR COMPLETELY STOPPED. WHEN THE CAR WAS TURNED ON THE LIGHTS AND ELECTRONIC PANEL WAS SHOWING IN YELLOW AND FLASHED RAPIDLY. THE CAR COMPLETELY STOPPED, BUT THE LIGHTS AND ELECTRONICS KEPT FLASHING. THE SYSTEMS ON THE ELECTRONIC PANEL KEPT FLASHING AND THE CAR WILL NOT START. ONE WEEK AGO, I NOTICED WHEN I STARTED THE CAR, THE CAR SHOOK AND THE ENGINE STRUGGLED TO START, THE LIGHTS ON THE ELECTRONIC PANEL FLASHED BUT THEY STOPPED AND I WAS ABLE TO DRIVE IT. THIS IS THE THIRD TIME THAT I NOTICED THE FLASHING LIGHTS, IN ADDITION, I NOTICED FOR A FEW MONTHS THAT DURING DRIVING, THE STEERING WHEEL HAS BECOME MORE DIFFICULT TO TURN WHEN I WAS MAKING TURNS. IT WAS AS IF THE CAR HAD NO WOWED STEERING CAPABILITIES AND IT CONTINUED UP TO THIS POINT. ALSO, I NOTICED THAT THE CAR DROVE AS IF IT WAS LOSING ITS BRAKES. I'M SORELY DISAPPOINTED WITH THIS VEHICLE BECAUSE IT IS FAIRLY NEW WITH LESS THAN 8200 MILES ON IT. I BOUGHT IT FOR MY RETIREMENT AND NOW I THINK THAT IT WILL BECOME THE EARLY DEATH OF ME. I NOTICED THAT THERE WERE RECALLS ON THIS VEHICLE FOR THESE VERY ISSUES AND I NEED MY CAR FIXED ASAP.

A HEATED SEAT MALFUNCTION BURNED A HOLE IN MY PANTS AND MELTED MY DRIVER'S LICENSE. IT LIKELY WOULD HAVE BURNED MY SKIN IF MY WALLET HAD NOT BEEN THERE. WHILE DRIVING HOME FROM A HIKE, IN THE DRIVER'S SEAT, I USED THE HEATED SEAT ON THE HIGH SETTING. IT WAS A SUNNY DAY AND I AND MY CLOTHES WERE DRY. AS WE GOT CLOSE TO HOME, AFTER MAYBE 15-20 MINUTES OF USAGE, IT SUDDENLY FELT UNCOMFORTABLY HOT. I TURNED OFF THE HEATED SEAT. I DIDN'T NOTICE THE DAMAGE UNTIL LATER THAT NIGHT, WHEN I BIKED TO A NEARBY GROCERY STORE AND PULLED OUT MY WALLET TO PAY FOR GROCERIES. I NOTICED THAT MY DRIVER'S LICENSE (THE TOP OF WHICH PROTRUDES OUT FROM MY WALLET) HAD SUFFERED SIGNIFICANT HEAT DAMAGE, WITH A PEA-SIZED BROWN SPOT AND DISTORTIONS OF THE MATERIAL AROUND IT. THE DRIVER'S LICENSE WAS LIGHTLY STUCK TO THE CARD BEHIND IT (MY HEALTH INSURANCE ID CARD), WHICH ALSO SUFFERED SLIGHT DISTORTIONS IN THE MATERIAL BUT NO BROWN SPOT. I THEN NOTICED THE MATCHING DIME-SIZED HOLE BURNED IN MY PANTS' RIGHT REAR POCKET, WHERE I KEEP THE WALLET. THE EDGES OF THIS HOLE WERE SINGED. I SUSPECTED THE HEATED SEAT SINCE IT WAS THE ONLY HEAT SOURCE I HAD BEEN AROUND. UPON RETURNING HOME I INSPECTED IT AND FOUND A MATCHING DIME-SIZED HOLE BURNED THROUGH THE CUSHIONING OF THE SEAT WHERE MY RIGHT REAR POCKET WOULD BE, WITH AN EXPOSED HEATING ELEMENT NOW VISIBLE THROUGH THE HOLE.

THE PASSENGER AIRBAG LIGHT COMES AND OFF WHEN NO ONE IS SITTING ON THE SEAT OR WITHOUT ANYTHING BEING IN THE SEAT. COMES ON FOR A FEW SECONDS THEN SHUTS OFF LIKE SOMEONE IS SITTING IN THE SEAT. IT DOES GO OFF WHEN SOMEONE IS SITTING ON THE SEAT OR IF I PUT SOMETHING LARGE ON THE SEAT. THIS HAPPENS WHEN I'M DRIVING OR JUST SITTING.

THERE ARE TWO AREAS WHERE THE PRIMARY PAINT FROM HONDA IS PEELING/CRACKING. BOTH LOCATIONS ARE ABOUT THE SAME IN SIZE (ABOUT A QUARTER), AND EXHIBIT PEELING/CRACKING DOWN TO THE BODY METAL. THERE ARE NO INDICATIONS OF PHYSICAL DAMAGE TO THE LOCATIONS, THE AREAS ARE AS FOLLOWS: #1 IS ON THE DRIVER DOOR RIGHT BELOW THE WINDOW TRIM; #2 IS ON THE ROOF ON THE DRIVER SIDE NEXT TO THE SUNROOF. THE PAINT IS ORIGINAL FROM HONDA (2016 HRV), WITH DEALER APPLIED ZAKTEK AT TIME OF PURCHASE (MANDATORY BY HONDA DEALER).

I WAS DRIVING A LONG 80 MILES FROM MY HOME WITH MY TWO CHILDREN, THANKFULLY I HAD JUST EXITED A CONGESTED MAJOR HIGHWAY SOUTH OF DC. WITH ZERO WARNING I LOST ALL POWER, LIGHTS ON DASH WERE ON AND FLASHING AND COULD BARELY GET FROM THE LEFT LANE TO THE SIDE OF THE ROAD ABOUT 5 MILES FROM ANY STATION AS THERE WAS ONLY COMMUTER PARKING LOTS AND SAND DUNES AND A DISTANT NEIGHBORHOOD. I HAD TO WAIT FOR A TOW TRUCK AS IT GOT DARK, LUCKILY I WAS ABLE TO HAVE IT TOWED HOME. I HAD A MECHANIC I TRUST COME TAKE A LOOK AND HE DETERMINED IT WAS THE ALTERNATOR AND THE BATTERY WAS LEAKING ACID. HE REPLACED IT AND TOOK IT FOR A DRIVE AND SHORTLY IT BEGAN TO FLASH LIGHTS AND SHOW NEUTRAL AND WAS IN WHAT HE CALLED, LIMP MODE. I HAD IT TOWED TO HONDA WHERE THEY RAN THE DIAGNOSIS, I WAS THEN TOLD THEY WOULD NEED TO DRAIN THE TRANSMISSION FLUID AND THERE THEY FOUND CHUNKS OF METAL AND TOLD ME MY TRANSMISSION WAS SHOT. MY VEHICLE HAD 77,000 MILES ON IT. I WAS TOLD MAYBE THE PREVIOUS OWNER DID NOT TAKE CARE OF IT, BUT THE TRUTH LIES ON THIS SITE WHERE I HAVE READ NOW NUMEROUS ACCOUNTS OF THE SAME EXACT CHAIN OF EVENTS. I WAS TOLD I WILL NEED TO REPLACE IT FOR $6200 FROM HONDA, I THEN CONTIMPLATED A NEW PURCHASE AS I AM ALREADY UPSIDE DOWN ON MY CAR LOAN. THIS IS A DISPICABLE THING FOR HONDA TO DO TO IT'S LOYAL CUSTOMERS AND I DECLINED A NEW CAR AND HAVE TOLD THE MANAGER I WILL NO LONGER DO BUSINESS WITH HONDA ESPECIALLY NOW SEEING THIS ISSUE HAS BEEN REPORTED NUMEROUS TIMES TO HONDA.

THE WAY WE START OUR ENGINE IS USING A FOB KEY DEVICE. THE PROBLEM WE HAVE IS THAT SOMETIMES WE HAVE TO PRESS THE START/IGNITION BUTTON A FEW TIMES BEFORE THE VEHICLE TURNS OFF AND ON. MOST OF THE TIME WE HAVE TO KEEP PRESSING THE START/IGNITION BUTTON NUMEROUS TIMES (MORE THAN 10 TIMES) TO TURN IT OFF /ON. WE TOOK IT TO A HONDA DEALER AND WE WERE TOLD THEY COULD NOT FIX IT. THE SAID THE PART NEEDED TO FIX THE PROBLEM WAS NOT CURRENTLY BEING MANUFACTURED. I ASKED IF I COULD PAY FOR IT NOW SO THAT THEY COULD NOTIFY ME WHEN THE PART WAS AVAILABLE, THEY SAID THEY CAN'T DO THAT BECAUSE THEY DON'T KNOW HOW MUCH THE PART WOULD BE OR WHEN IT WILL BE AVAILABLE/MANUFACTURED. I ASKED HOW I COULD FIND OUT WHEN THE PART IS AVAILABLE? THEY SUGGESTED I CALL BACK ONCE A WEEK TO SEE IF THE PART IS AVAILABLE. WE ARE STILL MAKING PAYMENTS ON THIS CAR. WE HAVE NOT DRIVEN IT SINCE WE WERE TOLD IT COULD NOT BE FIXED BECAUSE WE ARE SCARED THE CAR MAY NOT TURN OFF/ON DURING AN EMERGENCY AND WE MAY BE SEVERELY INJURED OR KILLED IF WE EVER HAVE TO TURN IT OFF/ON DURING AN EMERGENCY. I ALSO CALLED MANY KEY SHOPS, CAR ALARM COMPANIES TO SEE IF THEY COULD FIX IT OR REPLACE IT WITH SOMETHING ELSE. EVERYONE TOLD ME THEY COULD NOT FIX IT. I HAVE READ ONLINE THAT IS A MAJOR PROBLEM WITH HONDA VEHICLES. I ASKED THE DEALER WHAT I SHOULD DO IF I AM SOMEWHERE AND I CAN'T TURN ON/OFF THE CAR? THEY SUGGESTED FOR ME TO CALL A TOW TRUCK AND TOW IT TO MY HOUSE. I ASKED THEM WHAT THEY SUGGEST I DO NEXT. THEY SHRUG THEIR SHOULDERS AND SAID 'I DON'T KNOW'. THIS PROBLEM STARTED ABOUT A YEAR AGO BUT IS NOW WORST. SEE ATTACHED PAPERWORK FROM DEALER.

A DAY AGO, MY SON WAS STRANDED AT OUR LOCAL WALMART ABOUT 6 MILES AWAY AT MIDNIGHT. HE GOT IN THE HRV AND IT WOULD NOT START. I CHANGED THE BATTERY AND STILL NO START. I HAD IT TOWED TO THE HONDA DEALERSHIP AND THEY SAID IT WAS THE BATTERY TERMINAL WHICH LOOKS LIKE IT HAS FUSES CONNECTED TO IT. THE COST TO REPLACE THE PART IS OVER $300. I JUST BOUGHT THE CAR 60 DAYS AGO. MY SON COULD HAVE BEEN STRANDED 100 MILES AWAY FROM HOME BECAUSE OF A DEFECT IN THE ELECTRICAL BATTERY TERMINAL CABLES. I WAS TOLD THIS HAPPENS FREQUENTLY WITH THE HONDA VEHICLES WITH THIS TYPE OF SYSTEM. YET THERE ARE NO RECALLS OR FIXES. HONDA JUST WANTS THEIR CUSTOMERS TO KEEP BUYING NEW CABLES???