2016 Honda HR-V

A HEATED SEAT MALFUNCTION BURNED A HOLE IN MY PANTS AND MELTED MY DRIVER'S LICENSE. IT LIKELY WOULD HAVE BURNED MY SKIN IF MY WALLET HAD NOT BEEN THERE. WHILE DRIVING HOME FROM A HIKE, IN THE DRIVER'S SEAT, I USED THE HEATED SEAT ON THE HIGH SETTING. IT WAS A SUNNY DAY AND I AND MY CLOTHES WERE DRY. AS WE GOT CLOSE TO HOME, AFTER MAYBE 15-20 MINUTES OF USAGE, IT SUDDENLY FELT UNCOMFORTABLY HOT. I TURNED OFF THE HEATED SEAT. I DIDN'T NOTICE THE DAMAGE UNTIL LATER THAT NIGHT, WHEN I BIKED TO A NEARBY GROCERY STORE AND PULLED OUT MY WALLET TO PAY FOR GROCERIES. I NOTICED THAT MY DRIVER'S LICENSE (THE TOP OF WHICH PROTRUDES OUT FROM MY WALLET) HAD SUFFERED SIGNIFICANT HEAT DAMAGE, WITH A PEA-SIZED BROWN SPOT AND DISTORTIONS OF THE MATERIAL AROUND IT. THE DRIVER'S LICENSE WAS LIGHTLY STUCK TO THE CARD BEHIND IT (MY HEALTH INSURANCE ID CARD), WHICH ALSO SUFFERED SLIGHT DISTORTIONS IN THE MATERIAL BUT NO BROWN SPOT. I THEN NOTICED THE MATCHING DIME-SIZED HOLE BURNED IN MY PANTS' RIGHT REAR POCKET, WHERE I KEEP THE WALLET. THE EDGES OF THIS HOLE WERE SINGED. I SUSPECTED THE HEATED SEAT SINCE IT WAS THE ONLY HEAT SOURCE I HAD BEEN AROUND. UPON RETURNING HOME I INSPECTED IT AND FOUND A MATCHING DIME-SIZED HOLE BURNED THROUGH THE CUSHIONING OF THE SEAT WHERE MY RIGHT REAR POCKET WOULD BE, WITH AN EXPOSED HEATING ELEMENT NOW VISIBLE THROUGH THE HOLE.

THE PASSENGER AIRBAG LIGHT COMES AND OFF WHEN NO ONE IS SITTING ON THE SEAT OR WITHOUT ANYTHING BEING IN THE SEAT. COMES ON FOR A FEW SECONDS THEN SHUTS OFF LIKE SOMEONE IS SITTING IN THE SEAT. IT DOES GO OFF WHEN SOMEONE IS SITTING ON THE SEAT OR IF I PUT SOMETHING LARGE ON THE SEAT. THIS HAPPENS WHEN I'M DRIVING OR JUST SITTING.

MY VEHICLE IS PARKED WHEN THIS OCCURS: I HAVE CLOTH INTERIOR AND THE UPHOLSTERY MATERIAL AND FOAM ON THE PASSENGER SIDE GETS PUSHED DOWN INTO THE SEAT AND COLLAPSES, I HAVE TO HAVE A DEALER PULL IT OUT AND ONE TIME THE SEAT HAD TO BE REPLACED. IT IS OFF WARRANTY AND I WILL HAVE TO PAY FOR IT NEXT TIME, I AM SO DISAPPOINTED IN THIS VEHICLE. IT HAS ALSO HAD TWO STOP START SWITCHES REPLACED. I AM SO SORRY I BOUGHT THIS VEHICLE!

THIS IS INDEED WHAT HAPPENED WHY I'M WRITING THIS COMPLAINT CONCERNING MY CAR SAFETY AGAIN FOR THE CAN'T COUNT HOW MANY COMPLAINTS CONCERNING THIS CAR I BOUGHT IN MONTH OF MAY TO JUNE OF YEAR 2016 THIS CAR HONDA HRV 2016 WAS A DISPLAY CAR HAS NO NICE FEATURES IN IT AT ALL ONLY DOOR CONTROLS WHICH ALREADY STOPPED WORKING ONCE THIS PASS WEEK MAKING THIS CAR VERY UNSAFE FOR ME TO DRIVE BUT INITIALLY WHEN I BOUGHT CAR I NOTICED A DENT ON BACK CAR DOOR I JUST FOUND OUT CAR NEVER SHOULD HAVE BEEN SOLD AS NEW CAR WITH DENT ALREADY TO BE REPAIRED THE PRICE I NOTICED AS WELL OF TWENTY THREE THOUSAND DOLLARS WAS WAY TOO HIGH HIGHEST PRICE I EVER SAW WAS EIGHTEEN THOUSAND DOLLARS PLEASE HELP ME GET THIS CAR BACK TO DEALERSHIP WHERE IT BELONGS COMMUNITY HONDA IS THE NAME OF THE DEALERSHIP OTHER IMPORTANT PROBLEMS WITH THE CAR WAS THE BRAKE PEDAL DAY TWO RETURN OF CAR TO DEALERSHIP WHEN I SAW ON TELEVISION THAT THIS MAN HAD FIVE DAYS TO RETURN CAR FOR FULL REFUND AND YET HONDA REFUSED TO LET ME RETURN THIS HONDA HRV YEAR 2016 ALSO I CALLED THE ONE RIGHT HUNDRED NUMBER THAT'S UNIVERSAL FOR HONDA AND THEY RELATED THE FRONT SEAT HAD SOME DANGEROUS MATERIAL THE WORD BEGAN WITH THE LETTER P NEVER HEARD OF IT BEFORE I HAVE ASKED SEVERAL TIMES TO RETURN THIS CAR TO THE GENERAL MANAGER AT COMMUNITY HONDA DEALERSHIP IN ORLAND PARK, ILLINOIS WHERE I BOUGHT THE CAR THIS CAR IS A HAZARD ON THE ROADS PLEASE QUICKLY HELP ME GET THIS CAR SAFELY BACK TO THEM AND HAVE HONDA REFUND MY MONEY OF ALMOST FOURTEEN THOUSAND DOLLARS TODAY AS SOON AS POSSIBLE THIS HAS BEEN A NIGHTMARE FOR ME MY NAME (XXXX) EMAIL ME WITH FAVORABLE RESPONSE TODAY QUICKLY EMAIL (XXXXX) PLEASE PLEASE HURRY. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I BOUGHT THIS CAR NEW, AND DISCOVERED THAT I CAN'T BE DRIVING IT, BECAUSE MY BACK AND MY HIP HURTS SO BAD, THAT I CAN ONLY USE THIS CAR IF MY TRIPS ARE NO LONGER THAN FEW MILES. ANYTHING FURTHER THAN THAT, I GET SO UNCOMFORTABLE THAT I CAN'T MOVE MY LEG FROM GAS TO BRAKES. IT IS DANGEROUS TO OPERATE THIS CAR. I HAVE NEVER HAD ANY HIP PROBLEMS AND NEVER HAD ANY PROBLEMS WITH CAR SEATS.

THE SEATS AND SEATING POSITION IN THE HR-V ARE VERY DANGEROUS. THE SEAT IS SO UNCOMFORTABLE AND DUE TO THIS, I AM SITTING SO CLOSE TO THE AWKWARDLY PLACED STEERING WHEEL THAT IN THE EVENT OF AN ACCIDENT, THE AIRBAG WOULD PROBABLY NOT PROTECT ME. THE CVT IN THE HR-V IS SO UNREFINED THAT WHEN I LIFT OFF THE GAS PEDAL A LITTLE, NOT ALL THE WAY, AT SPEEDS UNDER 40MPH, THE CAR ENGINE BRAKES SO SEVERELY THAT I HAVE TO USE MY LEFT FOOT TO PUT ON MY BRAKE LIGHTS IMMEDIATELY. I WAS WARNED BY A FELLOW COMMUTER THAT I'M AT RISK FOR BEING REAR ENDED. I'VE DRIVEN FOR 45+ YEARS AND NEVER HAD A VEHICLE SO BURDENSOME AND DIFFICULT TO CONTROL. TOTAL LOSS OF MONEY ON MY PART. HONDA SEEMS LIKE THEY DON'T CARE ABOUT THE BUYER. THEY MAKE SURE TO ONLY ALLOW 5 MINUTE TEST DRIVES. I DIDN'T NOTICE THESE PROBLEMS UNTIL ABOUT 10 DAYS AFTER PURCHASING THE VEHICLE.

AFTER PURCHASING AND BEING ABLE TO DRIVE IT FOR AN EXTENDED PERIOD OF TIME, I NOTICED A PRESSURE POINT IN MY MID-BACK. IT GOT TO THE POINT WHERE IT WOULD TAKE AS LITTLE TIME AS MY 7 MINUTE COMMUTE TO CAUSE MY BACK TO GO NUMB. THIS NUMBNESS WOULD PERSIST FOR SEVERAL HOURS AFTER GETTING OUT OF THE VEHICLE. THIS WAS A PROBLEM WITH THE DRIVER SEAT AS WELL AS THE PASSENGER AND BACK SEATS. IT WAS RECOMMENDED TO ADJUST THE SEAT, BUT NO AMOUNT OF SEAT ADJUSTMENT WOULD ALLEVIATE THIS PROBLEM. ONE HONDA DEALER TOLD ME THAT THIS SEAT HAD NO LUMBAR SUPPORT AND I SHOULD INSTALL LEATHER OVER THE CLOTH OR TRADE FOR ANOTHER HONDA. I WAS TOLD THIS VEHICLE HAD ALREADY DEPRECIATED 30%. I KNEW I WAS ALREADY AT A LOSS SO I WASN'T GOING TO SINK ANY MORE MONEY INTO HONDA. I HAD TO TRADE MY CAR AFTER 1 MONTH OF OWNERSHIP.