Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports1 fire reports15 injury reports
What owners actually said
516 reports
Mileage unknown · Dec 7, 2023
Steering
Vehicle steering sticks at highway speeds, making it where extra force is momentarily needed to steal the vehicle. The steering then unsticks causing over steering of the vehicle. On 12/6/2023 the vehicle was taken to the Honda dealership, the dealership replicated the problem and suggested a steering rack replacement. On 12/07/…
Read full complaint
Vehicle steering sticks at highway speeds, making it where extra force is momentarily needed to steal the vehicle. The steering then unsticks causing over steering of the vehicle. On 12/6/2023 the vehicle was taken to the Honda dealership, the dealership replicated the problem and suggested a steering rack replacement. On 12/07/2023 Honda tech line advised the dealership not to do the repairs as the steering issue was normal and not a safety concern. The dealership advised I would need to conduct a ride along with a corporate service person and have them approve the repairs if they felt it was needed. This steering issue has caused my vehicle to depart from the lane several times while driving and is unsafe. I will have documentation from the dealership after other repairs are made to the engine involving fuel system issues. The vehicle is currently at the dealership pending repairs.
NHTSA ODI #11559041
Mileage unknown · Dec 7, 2023
Structure
When driving the vehicle in the rain, there is water running inside of the driver's side door. The problem is evidenced by the sound of running water originating from the inside of the driver's side door. The issue was checked and verified by the dealer who removed the driver's side roof molding and sealed a spot by the roof mol…
Read full complaint
When driving the vehicle in the rain, there is water running inside of the driver's side door. The problem is evidenced by the sound of running water originating from the inside of the driver's side door. The issue was checked and verified by the dealer who removed the driver's side roof molding and sealed a spot by the roof molding clip. The issue was not resolved so the the dealer now states that the issue is inherent in ALL 2023 CRVs so there is nothing they can do about it. With that much water running within the door, there may be a potential for corrosion and possible structural failure of the door components.
NHTSA ODI #11559028
Mileage unknown · Dec 7, 2023
Visibility/wiper
A crack in the passenger side mirror randomly originated. No damage to the mirror assembly. The crack originated from left bottom side and extended toward the center in a singular curved line.
NHTSA ODI #11559026
Mileage unknown · Dec 7, 2023
Back Over PreventionUnknown Or Other
When the vehicle is put into reverse, the backup camera comes on but the Backup Guidance system does not come on at times. This may cause a potential for collision when backing the vehicle and is a safety issue.
NHTSA ODI #11559024
Mileage unknown · Dec 7, 2023
Lane DepartureUnknown Or Other
The actual component or system is UNKNOWN. The vehicle is available for inspection. The safety issue is that the vehicle will drift into another lane even though both green lane indicators are illuminated posing a risk to myself and other drivers. The dealer mechanics stated that they could not verify or reproduce the problem. I…
Read full complaint
The actual component or system is UNKNOWN. The vehicle is available for inspection. The safety issue is that the vehicle will drift into another lane even though both green lane indicators are illuminated posing a risk to myself and other drivers. The dealer mechanics stated that they could not verify or reproduce the problem. I reported the issue to Honda USA but they stated that they had no technical staff available that could provide information on the subject and that I would have to go back to the dealer. The dealer mechanics were unable to detect or resolve any problems with either system despite multiple attempts. Both the LKA and LDW error lights with instructions to "see dealer" had come on multiple times before the safety incidents. On a possibly related note, the Back Up Guidance System does not work on occasion and when that happens, the navigation system is very slow to come on. The navigation system comes on eventually after about 2 blocks of driving. I asked the dealership if they could check the software or perhaps any RAM memory that may exist as the problem seems to be related to a slow system response which would explain why the system checks out OK when analyzed by the dealer mechanics because the systems may seem to be working properly when the vehicle is parked but not working within their design parameters. They stated that there was no way to check the software or memory. The problem has occurred several times to date but I am only able to list one date on the form so I used 11/17/2023.
NHTSA ODI #11559013
Mileage unknown · Dec 7, 2023
Steering
While driving at highway speeds, small steering corrections take significant effort due to a sticking of the steering wheel. It is noticeable at speeds above 50 mph and as you slow down still noticeable down to 20 mph. In town driving below 40 mph, there is no sticking. Two hands on the wheel are required to smoothly get past…
Read full complaint
While driving at highway speeds, small steering corrections take significant effort due to a sticking of the steering wheel. It is noticeable at speeds above 50 mph and as you slow down still noticeable down to 20 mph. In town driving below 40 mph, there is no sticking. Two hands on the wheel are required to smoothly get past the sticking. A 1/4" movement of the steering wheel takes some effort. If driving with one hand, over correction is common because of the extra for required to get past the sticking. No warning lamps illuminated. I will be visiting the dealership this week. The stickiness became evident after driving the first 2500 miles.
NHTSA ODI #11559008
Mileage unknown · Dec 7, 2023
Steering
Problems with "sticky" steering wheel. When turning the steering wheel, I can feel soft "clicks" as if the linkage is getting stuck on something. Vehicle was fine when new- problem developed about 6 months after buying car new.
NHTSA ODI #11558970
Mileage unknown · Dec 7, 2023
Lane DepartureSteering
The steering is very hard and sticking making it difficult to drive if you have the lane departure on the steering wheel gets locked and in position and is difficult to correct and stay in your lane . Contacted the dealer they are not sure what causing the problem but the vehicle is dangerous to steer and extra force is needed t…
Read full complaint
The steering is very hard and sticking making it difficult to drive if you have the lane departure on the steering wheel gets locked and in position and is difficult to correct and stay in your lane . Contacted the dealer they are not sure what causing the problem but the vehicle is dangerous to steer and extra force is needed to correct any and all steering movements. Very difficult to stay in your lane especially when at speeds over 55 mph
NHTSA ODI #11558914
Mileage unknown · Dec 6, 2023
Steering
The power steering feels "sticky" or "lumpy". While driving straight with the lane keep assist systems turned off, making normal small corrections to maintain direction, the steering wheel yields small barriers to the steering wheel movement. The barriers (or lumps or stickiness) can be overcome by input pressure but it does …
Read full complaint
The power steering feels "sticky" or "lumpy". While driving straight with the lane keep assist systems turned off, making normal small corrections to maintain direction, the steering wheel yields small barriers to the steering wheel movement. The barriers (or lumps or stickiness) can be overcome by input pressure but it does not feel normal compared to any previous vehicle I have driven. This happens an all speeds, all weather conditions, on all different roadways. However sometimes it is more pronounced than others. Have not noticed a pattern to this. It is a complaint because, well, steering is important! The dealership evaluated this complaint and the result was "cannot duplicate complaint". 2023 Honda CRV Sport Touring. Odometer = 14000 miles. Complaint started around maybe 5000 mile or sooner.
NHTSA ODI #11558784
Mileage unknown · Dec 6, 2023
Steering
THE STEERING WHEEL, ON OCCASSION WILL SEEM A LITTLE "STICKY" AND PULLS TO LEFT OR RIGHT IT FEELS LIKE. REALLY WEIRD. THIS IS "WITHOUT" ANY STEERING ASSISTANCE SETTINGS ON. THIS HAS BEEN GOING ON SINCE I PURCHASED IT IN MARCH, 2023
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration