2007 Honda CR-V

WHILE RIDING THERE WAS A NOISE FROM THE PASSENGER SIDE OF CAR AND IT WAS THE AUTOMATIC DOOR LOCK WHEN THE CAR IS MOVING. THE LOCK KEPT LOCKING AND VERY SLOWLY UNLOCKING. WHEN I STOPPED THE CAR (MOTOR OFF) I TRIED IT AGAIN WITH THE SAME RESULT. THE PASSENGER DOOR LOCKED AND THE SLOWLY JUST UNLOCKED BY ITSELF. I NOW HAVE 20,033 MILES ON CAR AND MY EXTENDED WARRANTY EXPIRED ON MAY 11, 2013. NOW I CAN NOT SECURE MY CAR WHEN LEFT UNATTENDED. *TR

WE ARE HAVING A PROBLEM WITH THE DOOR LOCKS ON OUR CR-V. THE LOCKS WILL NOT STAY OPEN FOR MORE THAN 2 SECONDS. ONE FOB KEY WILL OPEN THE DOOR. BUT WE HAVE TO BE READY TO OPEN THE DOOR AT THE EXACT SECOND WE HIT THE FOB. THE TURN KEY LOCK DOES NOT WORK. WHILE IN THE VEHICLE, WHETHER THE IGNITION IS ON OR OFF...IF WE HIT THE UNLOCK BUTTON-IT LOCKS AGAIN IMMEDIATELY. WE ARE CONCERNED ABOUT GETTING OUT OF THE VEHICLE INCASE OF AN EMERGENCY. WE CONTACTED OUR HONDA DEALER WHEN THIS FIRST OCCURRED AND WAS TOLD THE PROBLEM IS THE DRIVER DOOR ACTUATOR. AFTER DOING SOME RESEARCH WE FOUND THIS TO A WIDE SPREAD ISSUE AND A BIG ENOUGH PROBLEM TO MAKE THE TV NEWS IN TWO DIFFERENT STATES. BEFORE FILING THIS COMPLAINT, I CALLED HONDA CORP AND EXPLAINED OUR ISSUE WITH THE CR-V AND FOUND THEIR RESPONSE TO THE ISSUE TO BE VERY BLAZAY. I EXPLAINED OUR RESEARCH FINDINGS AND WAS TOLD TO HAVE A DIAGNOSTIC TEST DONE TO SEE IF IT IS A HONDA DEFECT OR OUR PROBLEM. THERE IS A CHARGE FOR THAT AS WELL. ALSO IN DOING THE RESEARCH, WE FOUND THAT DOING THE DRIVER SIDE DOOR WILL NOT TAKE CARE OF THE PROBLEM AND ALL THE DOORS WILL EVENTUALLY NEED A NEW ACTUATOR. THE PRICE IS $350 OR MORE PER DOOR. THIS IS DEFINITELY A MAJOR SAFETY ISSUE THAT HONDA NEED TO ADDRESS. *TR

SEVERAL MONTHS AGO, I NOTICED THAT THE LOCK ON THE RIGHT FRONT PASSENGER'S SIDE DOOR OF MY 2007 HONDA CR-V WOULD ENGAGE AND DISENGAGE WHILE I WAS DRIVING. THE LOCK SHIFTED EVERY TIME I CAME TO A STOP SIGN OR TRAFFIC LIGHT, THEN WOULD CONTINUE TO UNLOCK AND RE-LOCK EVERY TIME I WENT ABOVE/BELOW 15 MPH. WHEN I PUT THE CAR IN PARK, HOWEVER, THE LOCK WOULD RE-ENGAGE AND THE CAR WOULD REMAIN LOCKED. NOW THE LOCK ON THIS DOOR DOES NOT LOCK AT ALL, REGARDLESS OF WHETHER THE CAR IS IN MOTION. THE LOCK ALSO DOES NOT LOCK WHEN THE CAR IS IN PARK. THE REMOTE LOCK DOES NOT WORK, EVEN THOUGH THE HORN BEEPS AND THE LOCKS ATTEMPT TO ENGAGE AS IF THE VEHICLE DOORS WERE ALL LOCKED AND REMAIN LOCKED. THIS MORNING (JULY 1, 2013) THE BACK REAR PASSENGER'S SIDE DOOR BEGAN TO HAVE THE SAME PROBLEM. I HAD PREVIOUSLY MENTIONED THIS ISSUE DURING A SERVICE APPOINTMENT, AT WHICH TIME A HONDA-CERTIFIED TECHNICIAN AT LEHIGH VALLEY HONDA TOLD ME THAT HE HAD "NEVER HEARD OF THIS PROBLEM" AND IT WOULD "PROBABLY JUST CLICK BACK INTO PLACE." I LATER MADE MENTION OF THE SAME PROBLEM DURING MY INSPECTION TWO WEEKS AGO, BUT THEY DID NOT HAVE TIME TO INVESTIGATE THE ISSUE THAT DAY. I JUST SPOKE WITH THE SAME LOCATION AND HAVE AN APPOINTMENT FOR JULY 5 TO SEE IF THEY CAN "DIAGNOSE" THE PROBLEM. THE MANAGER TOLD ME HE DIDN'T WANT TO "DIAGNOSE THIS OVER THE PHONE" BUT INSIST THEY GIVE THE VEHICLE A COMPLETE WORKUP -- WHICH I AM FINE WITH, SO LONG AS I AM NOT BEING CHARGED FOR LABOR. THIS SEEMS LIKE A VERY REAL SAFETY ISSUE, AS DOOR LOCKS THAT BECOME DISENGAGED WHILE THE CAR IS MOVING WOULD PUT ANYONE IN FEAR OF HAVING SMALL CHILDREN OR PETS IN THE BACK SEAT. I HOPE HONDA SEES IT NECESSARY TO ISSUE A RECALL AND FIX THE ACTUATOR, WHICH IS WHAT SEEMS TO BE THE CHIEF COMPLAINT AMONG OVER CR-V OWNERS. *TR

AS I WAS DRIVING IN TOWN MY BACK LEFT DOOR LOCK SUDDENLY UNLOCKED ITSELF, WITHOUT MY PUSHING ANY LOCKING BUTTON. THIS CONTINUED SPORADICALLY. HOWEVER, WHEN I TOOK IT TO THE DEALERSHIP NOTHING HAPPENED, SO THEY COULD DO NOTHING. LATER THE OTHER BACK DOOR HAD THE SAME PROBLEM. THAT MAY HAVE BEEN IN NOVEMBER OF 2012, I HONESTLY DON'T REMEMBER. WHEN MY HUSBAND TOOK THE CAR TO THE DEALERSHIP THIS TIME, THEY QUOTED A PRICE FOR REPAIR WHICH MY HUSBAND FELT WAS TOO HIGH, SO HE DID NOT HAVE ANYTHING DONE. WITHIN THE PAST TWO MONTHS (MAYBE APRIL OF 2013), THE DRIVERS' SIDE DOOR ALSO CAME DOWN WITH THE SAME UNLOCKING PROBLEM. LAST TUESDAY AFTERNOON, JUNE 26, 2013, THE SIMPLE CLICKING SOUND WHICH ACCOMPANIED THE UNLOCKING ACTION WAS REPLACED WITH A LOUD GRINDING SOUND. GENERALLY THIS HAPPENS WHEN THE CAR IS MOVING FROM A STANDING STILL SITUATION TO MOVING FORWARD. I SAW THIS MORNING THAT IT HAPPENED AT 10 MPH, BUT SOMETIMES IT JUST HAPPENS SEVERAL TIMES CONSECUTIVELY. THE CAR CANNOT BE LOCKED, SO THE DOOR COULD BE OPENED WHILE IN MOTION, OR IT COULD BE ENTERED BY ANYONE AT ANY TIME. I KNOW MINE IS NOT THE ONLY CAR OF THIS MODEL TO HAVE THIS PROBLEM. *TR

ON JUNE 10, 2013 I BROUGHT MY 2007 CRV INTO HONDA NORTH, DANVERS, MA TO GET MY ANNUAL INSPECTION & A ROUTINE MAINTENANCE SERVICE. I MENTIONED I WAS HAVING PROBLEMS WITH MY PASSENGER DOOR LOCK WHICH WAS STARTING TO LOCK AUTOMATICALLY. THE DIAGNOSTIC UNCOVERED THAT THERE WAS A PROBLEM WITH MY ACTUATOR AND ON 6/28/13 I HAD THIS REPLACED FOR $325. ON 6/29/13, ONE DAY LATER ALL "4" DOORS HAD PROBLEMS. MY TWO SMALL CHILDREN GOT LOCKED IN THE CAR WITH IT RUNNING WHEN I STEPPED OUT OF THE DRIVER DOOR TO RETRIEVE SOMETHING FROM THE HATCH BACK. WHEN I CLOSED THE DRIVER DOOR, ALL "4" DOORS LOCKED AUTOMATICALLY AND MY TWO SMALL CHILDREN WERE LOCKED INSIDE!!! I CAN NO LONGER USE THE REMOTE KEY TO OPEN THE DOORS, WHEN I MANUALLY OPEN THE DOORS I HAVE 2 SECONDS BEFORE ALL "4" DOORS LOCK TO GET INSIDE. I AM AFRAID THAT MY CHILDREN WILL GET LOCKED INSIDE AGAIN OR IF THERE IS AN EMERGENCY THEY WILL BE TRAPPED INSIDE. HONDA NEEDS TO FIX THIS ACTUATOR FAILURE BEFORE THERE ARE FURTHER INCIDENTS OR FATALITIES BECAUSE OF THIS!! SO FAR I HAVE SPENT TOO MUCH TIME & MONEY ON REPAIRS AND I WANT PEACE OF MIND THAT I HAVE PROPERLY FUNCTIONING LOCKS. *TR

THE PASSENGER SIDE DOOR LOCK WILL NOT REMAIN LOCKED. IT WILL UNLOCK BY ITSELF AND WHEN THE CAR IS IN MOTION AT MORE THE 10 MPH THE LOCK WILL CYCLE BETWEEN LOCKING AND UNLOCKING. IT IS THE SAME PROBLEM THAT MANY OTHER HONDA OWNERS OF A CR-V APPEAR TO BE HAVING. A PASSENGER MUST THAN RIDE WITH THE DOOR UNLOCKED AND I FEEL THIS IS A SAFETY HAZARD. ALSO, THE CAR CAN'T BE SECURED WHEN PARKED. HONDA CORP. IS AWARE OF THIS PROBLEM BUT HAS NOT MADE ANY EFFORT TO CORRECT IT. HONDA CORP. STATES THAT THIS IS NORMAL WEAR AND TEAR AND BECAUSE IT IS OUT OF THE WARRANTY MILEAGE(36,000) IT IS THE OWNERS RESPONSIBILITY TO PAY FOR THIS REPAIR. TO ME THIS SOUNDS MORE LIKE A DESIGN FLAW AND HONDA SHOULD STAND BEHIND THEIR PRODUCT. *TR

ON MONDAY JUNE 24, 2013, I PUT MY CHILDREN IN THE CAR, FASTENED THEIR CAR SEATS, WALKED AROUND TO MY DRIVER DOOR TO FIND IT LOCKED. MY CHILDREN WERE LOCKED IN THE VEHICLE IN MY GARAGE WITH THE KEYS IN THE IGNITION. (THANK GOODNESS I WAS STILL AT HOME AND WAS ABLE TO LOCATE THE SPARE KEY) THE CAR IS AUTOMATICALLY LOCKING ITSELF WITHIN SECONDS OF THE UNLOCK BUTTON BEING PRESSED ON THE REMOTE. IT LOCKS AND UNLOCKS ITSELF WHILE DRIVING AT THIS POINT (JULY 1, 2013) THIS AGAIN POSES A LARGE HAZARD TO TRANSPORT CHILDREN IN A CAR WHOSE DOORS UNLOCK WHILE DRIVING. ABSOLUTELY A SAFETY DEFECT! AFTER SOME ONLINE RESEARCH, THIS IS A VERY COMMON SAFETY MALFUNCTION IN 2007 CRV'S, YET HONDA HAS NOT MADE A RECALL. I GUESS THEY ARE NOT THAT CONCERNED ABOUT SAFETY. *TR