2020 Honda Civic

MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.

OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.

THE CRASH MITIGATION ACTIVATED TWICE IN TWO DIFFERENT SITUATIONS ALMOST CAUSING ME TO GET REAR ENDED TWICE. THE FIRST TIME WAS WHEN I WAS GOING THROUGH A ROUNDABOUT, THE CAR IN FRONT OF ME WAS A NORMAL CAR LENGTH AHEAD AS WE BOTH ENTERED THE CIRCLE. THE CAR IN FRONT TURNED LEFT AND I WAS GOING STRAIGHT THROUGH. AT THIS TIME THE CAR WAS OUT OF MY WAY AND IN THE TURN AND SUDDENLY MY CAR SLAMMED ON THE BRAKES ALMOST TO A COMPLETE STOP. THE CAR BEHIND ME ALSO STOPPED ABRUPTLY AND NEARLY REAR ENDED ME. MY LEFT HAND WAS RESTING ON THE WHEEL AND THE SUDDEN STOPPAGE MADE MY FINGERS CRUNCH UP INTO THE STEERING WHEEL FEELING LIKE A "JAMMED" FINGER. THE SECOND TIME THE CRASH MITIGATION ACTIVATED WAS AT 0550 IN THE MORNING ON THE WAY TO WORK. I WAS ENTERING A 4-WAY WITH NO VEHICLES IN FRONT OF ME. I WAS APPROACHING THE INTERSECTION AT AROUND 25 MPH AND MIDWAY THROUGH THE INTERSECTION THE CAR SLAMMED ON IT'S BRAKES ALMOST TO A CLEAR STOP. I DOWN SHIFTED AND WHEN IT RELEASED I PRESSED THE GAS AND ABOUT 2 SECONDS LATER IT ACTIVATED AGAIN. THE VEHICLE BEHIND ME LAID ON HIS HORN IN ANGER THE ENTIRE TIME AS HE ALMOST HIT ME TWICE IN THAT EVENT. THE 4-WAY I WAS APPROACHING HAD NO VEHICLES GOING THROUGH, HOWEVER THE RIGHT SIDE ENTRY HAD A VEHICLE STOPPED AT THE LIGHT AND THAT PARTICULAR SIDE IS ELEVATED AS IT COMES DOWN A SLIGHT HILL. BOTH OF THESE EVENTS WERE TERRIFYING AND NOW I AM AFRAID THAT THIS VEHICLE WILL DO IT AGAIN AT ANY TIME WHEN I AM IN AWARE. I FEEL THIS VEHICLE IN IT'S CURRENT STATE IS UNSAFE AND MY CONFIDENCE IN IT IS VERY LOW. I DRIVE ABOUT 100 MILES EVERY DAY FOR WORK AND AM NERVOUS ABOUT THE CRASH MITIGATION SYSTEM CAUSING ME TO GET REAR ENDED. I AM 43 YEARS OLD AND HAVE NEVER BEEN IN AN ACCIDENT AND NOW I'M FEELING IT IS NOT IF, BUT WHEN. VERY UNSATISFIED WITH THIS PURCHASE NOW AND FEEL OTHERS MUST BE HAVING SAME ISSUES.

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ATLANTIC HONDA (1375 SUNRISE HWY, BAY SHORE, NY 11706) WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED BECAUSE THE CONTACT DID NOT KNOW HOW TO DRIVE A STICKSHIFT VEHICLE. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE CLUTCH PRESSURE PLATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.