2020 Honda Civic

The contact owns a 2020 Honda Civic. The contact stated while driving 40 mph, he heard an abnormal buzzing and grinding sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the same dealer several times, but the dealer was not able to duplicate the failure. The vehicle was then taken to Curry Honda Chicopee (767 Memorial Dr, Chicopee, MA 01020) who informed the contact that they could not duplicate the failure. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the abnormal sound was coming from the transmission at the main shaft bearing. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 8,000.

We purchased our 2020 Honda Civic Si on Jan 16, 2021 with 20 miles on the car. On June 29, 2021 while driving the car it failed to shift into 2nd/3rd. It stopped shifting altogether and we pulled off to see if stopping and starting may fix the issue. Apparently the clutch had blown out as the car wouldn’t even start. We had it towed up to Honda Dealership we purchased it from. They claim that the clutch “exploded” and wouldn’t cover it under warranty even though we have a power train warranty (and even an extended warranty). A clutch should not “explode” after less than 6,000 miles on a car. We drove in normal driving conditions. Online we see this issue repeated around.

Twice within a one week period, some type of animal, most likely a rodent, ate through my power steering harness rendering all safety features on the car inoperable. The car was undriveable as the steering wheel could not be turned. The dealership advised that the wiring for this vehicle is made of soy which is a food source for animals. Honda is aware of this issue and now stocks rodent tape to use over the wires. Honda should not be building automobiles with soy based wiring. No other vehicle sin my lot were affected--just mine because it was a Honda. I have the harnesses from the dealership showing where they were chewed on. The dealership is aware of other customers with this same problem. It is most definitely a safety hazard. Wires that were not completely chewed through could fail while the car is operating causing injury and/or fatality. This issue has existed for several years with Honda and they have not changed their manufacturing. Class action lawsuits were necessary. These vehicles should be recalled for replacement of a power steering harness that is not made of soy. My complaint to Honda was given a case number, but I have not been provided any status even after calling for same.

The contact leased a 2020 HONDA CIVIC. The contact stated that while driving at various speeds, the instrument panel would intermittently display images over the speedometer which would obstruct his ability to see his current rate of speed. The contact had brought the vehicle to the dealer where they informed him to document the failure and tried multiple repairs; however, the failure persisted after each repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.

Driving on the freeway was downshifting from 6th gear to 5th gear and the shifter locked up snd i could not shift into any gears except neutral. At a high speed i had to coast to the shoulder of the freeway. Luckily i was near an exit. Once i was stopped i tried to turn off and turn the car back on but i still was unable to shift the car into any gear

The contact owns a 2020 Honda Civic. The contact stated while stationary, the vehicle rolled backwards and hit a wall. The contact stated that the vehicle was equipped with a manual transmission. Upon investigation, the contact associated the failure with the parking brakes. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 9,000.

The contact owns a 2020 Honda Civic. The contact stated while inspecting and changing the oil, he noticed an excessive gasoline smell within the oil. The vehicle was taken to the dealer where it was diagnosed, the dealer stated gas in the oil is normal and to bring the car back after driving around a thousand miles. The mechanic changed the oil. The vehicle was not repaired. The failure recurred. The vehicle was taken to the dealer to be diagnosed. The technician informed the contact that he would need to speak with the manufacturer for a further option for the repair. The manufacturer was contacted by the technician and was informed that the VIN was not under recall and that the vehicle was performing as designed. The contact stated that the vehicle had experienced the oil dilution failure. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and provided a case number 12258099 for the Vin [XXXXXX]. The mechanic confirmed oil level to be slightly elevated 12-14MM above full mark, tech contacted tech line re#4404999. Manufacturer stated within normal operating standards. The vehicle was not repaired. The failure mileage was approximate 11,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE MANUAL CLUTCH FAILED TO ALLOW THE VEHICLE TO SHIFT ABOVE 2ND GEAR WHILE ENTERING THE HIGHWAY. THE CONTACT REVVED THE ENGINE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THOUSAND OAKS HONDA (3925 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 601-7301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLYWHEEL INSIDE THE CLUTCH WAS DAMAGED HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CAUSE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY ABUSING THE CLUTCH. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.