2020 Honda Civic

WHEN RIDING DOWN THE HIGHWAY AT THE SPEED OF 70 MPH THE CAR SLAMMED ON BRAKES ALL BY ITSELF, ALMOST CAME TO A STOP AND THEN EVERYTHING WENT BACK TO NORMAL . i AM AVAILABLE FOR INSPECTION OF THE CAR. MY GRANDAUGHTER AND I WERE IN THE CAR AND IT WAS A VERY SCARY ORDEAL AS THE CAR WAS TRYING TO OR DID SLAM ON BRAKES. THE PROBLM HAS NOT BEEN REPRODUCED OR CONFIRMED BY A DEALER, HOW COULD IT? HAS NOT BEEN INSPECTED NO WARNING LAMPS, MESSAGES, SYMPTOMS, NOTHING OF THE SORT

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle stalled. There was no further information provided. The vehicle was taken to an unknown local dealer, who informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

VIN [XXX] 2020 Honda Civic EXL 1.5 Sedan At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXIST AND SHOULD BE TAKEN IN CONSIDERATION. I SHOULD NOT BE LIABLE FOR IT “A/C LEAKS”confirmed by Freeway Honda (714) 547-3555/ www.freewayhonda.com Service manager : Jamie Service advisor: Erick M. Zermeno INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Over the last few months, I noticed that the vehicle had poor acceleration when merging onto the highway. When I tried to accelerate, the RPMs shot up as the turbo kicked in, but the car did not move any faster. Previous to this, I had trouble getting the car into 1st while sitting still (50+ times). The final incident occurred during a short trip to a local store. The engine revved high and I couldn't get over 35MPH. Upon stopping, there was a burning smell coming from the car. I was able to drive it a short distance to a local transmission shop which diagnosed clutch failure. I purchased the car new from a Honda dealer in 2020 and am the only person to drive the car. There are only 70k miles on the car and everyone that I've talked to was surprised that it went out so soon. I don't abuse the clutch (never burned one out before even while living in the mountains). I see that I'm not the only one who has had this issue. Honda should issue a recall and reimburse the owners affected by this defect.

A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.

While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.

Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.

The car has a problem where the clutch prematurely wears out and the cars acceleration cuts out. this happens at different RPM ranges and in all gears. it is very unpredictable. Several others have had to repair their drivetrains and honda claims its due to a production issue with the clutch. they have a dealer service bulletin for this issue however Honda needs to recall the part since this problem doesn't come on gradually. it is a sudden loss of a connection in the drivetrain which has caused several issues merging on the highway.