2020 Honda Civic

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When the tow truck pulled it out of the ditch, it was Still running It had stopped vertically before it hit the bottom of the ditch, and rear tire got stuck in muddy water…. There were no ruts from tire, spinning from the front end at all in the ditch or the grass above the ditch… There is a recall of some 2020 civics for brake failure, parking brake failure…. I strongly believe my car needs to be part of this recall, because obviously something is wrong… My road is 55 mph and a car had to stop to avoid hitting my car… I have video from my home camera That shows a clear delay between when I get out of my car and shut the door and the car starts crawling. I tested it after he pulled it out of the ditch just to see if I had it in reverse from the same exact spot wouldn’t move and it immediately moved so I’m certain something is wrong… Right now the body shop can’t even duplicated can’t even get it to get caught between Park and reverse. Please investigate And this could’ve easily been a fatality. I need to send more photos and videos, but it won’t allow me to do it but there’s definitely more for me to send If someone can give me an email

The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.

Vechicle was taken because the air blower was blowing hot. There is a recall the condenser on these cars but in addition the evaporator of the A/C equipement also has gone bad. They have said it needs to be replaced. The vechicel is still being paid for and its only has 38,593 miles. It definitely a manufacturing issue. They need to include this in their recalls.

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this.

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.