2020 Honda Civic

On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the car and Honda dealer said the fuel pump had already been replaced due to a recall. This time they said it was a secondary fuel pump that was the problem and the very expensive repair was done. Fast forward to 2/2026 and the same thing happened. This time it was scarier as it shut off as a car was backing up from a parking spot. Fortunately, the driver saw the car and was able to stop before running into me. The car failed to start, and I had to get it towed. Could not tow it to the dealer since it was late in the evening. The next morning, the car did start, but all the warnings continued to flash on the dash. The car is being towed to the dealer where the "repair" was done. All this happening within a year of repairs. This should be a recall and Honda should refund my initial repairs as this is happening to other drivers as well.

Fuel pump issue. There is an active recall for this make and model but this vin isn’t included. The car will be fine and either completely shut down or once parked it won’t restart. After about an hour it will start and be fine. We took to a local mechanic who diagnosed the fuel pump. Said there was a recall so we went to the local dealership. They said it isn’t included and they can’t get the fuel pumps as they are being held for recalls only. The car continues to have this issue which is unsafe. I’ve contacted Honda corporate who are trying to get a fuel pump for us. We believe this should be included in the recall and should be looked into further I’m listing the most recent incident date but it’s happened at least 20 times since August 2025

There is a known recall on the fuel pump and the last bulletin from Feb 25 #24008 lists All Vins except ones starting with JHM. My Honda has shut down on 6 occasions. I took it to a mechanic who diagnosed it as the fuel pump is bad. He showed me the bulletin. When I contacted Honda I was told this Vin is not included. it has under 50,000 miles on it. I believe this is somehow being overlooked in the recall for some reason This is dangerous for me to continue driving this car. It is an expensive repair for a car with under 50k miles. Please help

1: Fuel pump - This recall was fixed last weekend on 6/14/25. On [XXX] My vehicle stalled on a major road with my son in the car. 2: I have my [XXX] son with me most of the time. The vehicle stalled while I was driving. Myself or my son could of been very injured or worse if I wasn't able to get off the main road. The fuel gage said it was full of gas, but it wasn't moving with what miles the car said it had left. 3: N/A 4: I believe it was inspected because it states in the recall the the fuel pump impeller wasn't molded properly. 5: Yes, all of my check engine lights came on. While pushing on the gas peddle the car wouldn't move. The car started to slow down and shake. It first appeared a week after I got the recall fixed on 6/22/25 Side note: I don't currently have the documents in my possession. Its in the car at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Both fuel pumps failed and were replaced. The parts were saved for inspection upon request. My car shut down while I was accelerating on the entry ramp to a major highway. If it had not been for my skilled driving and fast thinking, a major accident with injuries would have occurred. The mechanic who fixed my car said this was the 12th one he has repaired. The vehicle was not inspected by anyone from Honda but we did save all the old parts so that it could be verified. There were absolutely no warning lights, messages or other symptoms of the problem prior to the failure. Honda has a recall for this exact problem, for this exact same car but the VIN for my car has not been released yet because they are doing it increments, apparently. What doesn't make sense is that they don't agree to accept responsibility for this recall on the cars that have broken down and been diagnosed with this recall because the VIN hasn't been released yet! This is a $1900 repair that I had to come out of pocket for and I need to be reimbursed in order to payback the money borrowed to pay for the repair. Can you somehow help with this problem. I have the receipts for the repair but don't have them with me at the office where I am sending this message. I can provide them if you need me to but the total amount paid for the repair was $1984.

I received notice of the recall for my car more than six months ago, and since then, I have been trying to schedule an appointment at the Honda dealership in Paramus, NJ. However, they always tell me that the replacement part is unavailable and that they will call me back. It has now been at least six months, and my car is losing power and consuming more fuel than usual. For my safety and the safety of others, I request that this issue be resolved as soon as possible. Thank you.

Today my 19 year old daughter was driving and her car just died in the middle of the road. And it wouldn’t start back up. It finally did start and she was able to pull over out of traffic. This is a huge safety issue and about the 20th time this has happened to my daughter. It is maybe even happen more. I fill out one of these reports every time and I don’t feel like my voice is heard or that anybody cares. One of these times somebody is going to hit my daughter and I hope she doesn’t die due to an accident. This is a huge safety issue and I know there is a safety recall on fuel pumps. Just not my daughter‘s model. She needs this fuel pump fixed and replaced and Honda needs to pay for it. Every other 2020 Honda has a fuel pump recall except my daughter’s model and I think that this issue happening about 20 times warrants a recall. Would Honda rather fix the fuel pump or have somebody get into a serious accident because they didn’t. We don’t have the money to just buy another car or pay to get it fixed as it is expensive and I know that other cars are being fixed for free under the recall. If this is the wrong site to to bring this issue forward and have something be done please somebody let me know so I can address the correct people. Like I said I have filled this out about 20 times and nobody has ever contacted me or got back to me.

Honda Motor Co. has not made replacement parts available. This recall is 8 months old, is a severe safety risk and dealers are unable to provide any estimates for when parts will be available. Although we have received a letter stating parts are available dealers tell us to call on Monday to see if replacement parts have been received. For an IMPORTANT SAFETY RECALL, this situation is untenable.