2020 Honda Civic

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 60 MPH, SEVERAL UNKNOWN SAFETY FEATURES WOULD ACTIVATE AND DEACTIVATE INADVERTENTLY. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TONKIN GRESHAM HONDA (24999 SE STARK ST, TROUTDALE, OR 97060, (503) 667-7077) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,696.

TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.

WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020

WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL

MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.

OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.