2020 Honda Civic

My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000.

Hello. I have a 2020 Honda Civic Hatchback Sport. The stock audio system makes a VERY loud crackle and popping sound before completely cutting out, this abrupt malfunction frightens me and hurts my ears. Additionally the malfunction of this audio unit may cause other safety problems because it is connected to the back-up camera which can freeze/reboot randomly when the electrical/software malfunction occurs. I listed the most recent incident date below however this problem has been intermittent since I purchased the car new in 2020. My car is now out of warranty and Honda refuses to address the issue even though it was present before 36,000/3 years. Thank you.

The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall.

Lights go off and on not sure if can drive at night. dealer said that they thought it is the control module but also stated that car could turn shut down at any unknown time. Did not offer a replacement vehicle and was told to just keep driving until part comes in. This problem has been going on sense january . was told today 04/21/2022 that it would now be june

The contact owns a 2020 Honda Civic. The contact stated the information center was slow to respond. While driving at night, the screen went into daytime usage. While utilizing the turn signal, the screen options were not available. The contact stated that the shocks and struts became inoperable. The vehicle was taken to the local dealer who diagnosed that the shocks needed to be replaced. The contact mentioned the mechanic broke the suspension while attempting to perform the repairs. The vehicle was repaired however, the contact continued to experience a failure. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 9,000. The VIN was not available.

The contact leased a 2020 HONDA CIVIC. The contact stated that while driving at various speeds, the instrument panel would intermittently display images over the speedometer which would obstruct his ability to see his current rate of speed. The contact had brought the vehicle to the dealer where they informed him to document the failure and tried multiple repairs; however, the failure persisted after each repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.