2019 Honda Civic

My 2019 Honda Civic has experienced repeated air conditioning system failures over multiple years. The failures include confirmed refrigerant leaks, condenser replacement, and evaporator replacement. The system has again failed due to a refrigerant leak traced to the evaporator. This vehicle has a documented history of recurring A/C system issues, including abnormal pressure conditions and repeated refrigerant loss. Honda has acknowledged defects within this system by extending warranty coverage for certain components, including the compressor. Despite this, the system continues to fail, requiring multiple major component replacements. Loss of air conditioning in high-temperature conditions presents a safety concern, particularly during extreme heat, as it can affect driver alertness, passenger safety, and overall vehicle usability. This appears to be a systemic defect involving the A/C system rather than isolated component failures.

I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel pump impeller defect). This recall warns of potential engine stall or failure to start, increasing crash risk. Despite multiple attempts to schedule repair through Honda MotorWorld and Honda customer service, the recall repair has not been completed. I have contacted both the dealership and Honda corporate through multiple case numbers and written communication. However, repair has not been provided and access to service has been repeatedly delayed or conditioned on phone-only communication, despite my use of written/email communication being accepted in other parts of the case process. As of today, the safety recall remains open and unrepaired, and the vehicle remains inoperable. I am requesting: Investigation into why the open fuel pump safety recall has not been completed Assistance in ensuring the manufacturer provides the required recall remedy Confirmation of appropriate steps to complete recall repair given vehicle inoperability

Steering is sticking at speeds over 30 mph when turning wheel left, have to kind of force wheel back to 12 o'clock position or else the car will keep turning. Driving on highways where little adjustments are needed while driving requires me to almost have to jerk the wheel to keep the car straight. This is unsafe and makes my car scary to drive. Started around 45k miles

The air conditioning system in my 2019 Honda Civic has experienced a total failure of the evaporator core due to a refrigerant leak. This follows previous documented failures of the AC condenser and compressor shaft seal, both of which are currently under Honda-issued 10-year warranty extensions. Various other users have also reported these issues with their 10th generation civics. The failure of the AC system prevents the defroster from effectively dehumidifying the cabin. During rain or high-humidity conditions, the interior of the windshield fogs up rapidly and cannot be cleared, severely obstructing my field of vision while driving. In high-temperature environments, the cabin temperatures reach dangerous levels within minutes. This poses a significant health risk for passengers, particularly children and the elderly, and causes driver fatigue/distraction due to heat exhaustion. Despite multiple repairs to other components in this specific R1234yf system, the system continues to fail. Honda has diagnosed a leaking evaporator core, a part known within the owner community to have the same manufacturing defects as the already-warrantied condenser and compressor. I am requesting an investigation into why the evaporator core was excluded from the current 10-year warranty extensions despite having the same failure mode as the condenser and compressor parts.

I got this car 2 months ago and it has 58k miles. The steering is “sticky” and keeps clicking and catching when making small adjustments or turning. It’s so annoying and is becoming dangerous as I’m having to force the wheel where it needs to go and it gets stuck. It’s terrible going around curves/ramps. I’m so upset, I can’t afford another car or to get this one fixed. I’m paying so much for a new car that’s already broken and from what I read, Honda doesn’t care to fix it. I pray that they honor a recall. I didn’t ask for this and it shouldn’t be happening on a new car.

The contact called on behalf of the owner of a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 25E071000 (WHEELS). The local dealer was contacted; however, the owner was informed that the vehicle did not have the part listed on the recall installed on the vehicle, and the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the dealer was to update the information. The contact was informed to contact the dealer for assistance. The dealer was contacted and referred the contact to the manufacturer to update the recall. The vehicle was not repaired. The contact had not experienced a failure.

The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation. While driving my 2019 Honda Civic , the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane. While driving my 2019 Honda CIVIC, the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. Honda has not issued a recall, and dealerships have not provided a lasting fix.

The open recall repair (NHTSA 23V-858) has not been completed. Additionally, there is a separate open recall, NHTSA Recall Number 25E-071 (Manufacturer Recall MMZ), involving 18-inch Honda Genuine Accessory wheels with improperly installed lug seat inserts. Both recalls remain unresolved. Beginning in approximately 2024, the vehicle exhibited intermittent jerking and stalling during acceleration, along with loss of smooth power delivery. No warning lamps were illuminated prior to failure. The vehicle was inspected in July 2025 after Wilkes-Barre Honda declined to provide assistance, and it passed inspection at that time. In October 2025, the engine failed to start, and the vehicle became fully non-operational. The insurance carrier was notified in October 2025 that the vehicle had become inoperable. The vehicle has not been inspected by the manufacturer, law enforcement, or the insurance company. It is currently available for inspection but is not safely drivable. Loss of power while driving presents a risk of collision. Multiple attempts were made to schedule an appointment with Wilkes-Barre Honda regarding the outstanding recall; however, no response was received. The manufacturer was also contacted on several occasions, but no meaningful assistance was provided. Despite repeated requests, the dealership has not conducted a formal inspection or confirmed the cause of the failure. The vehicle has remained inoperable for several months. Under these circumstances, asking me to arrange towing is not reasonable, as delays in addressing recalls have created additional practical barriers to accessing necessary transportation and resources. *Note: I've included a phone number for this complaint but do not have one. Additionally, lack of vehicle access due to unresolved recalls had already created practical barriers in obtaining one.