2019 Honda Civic

ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THERE WAS AN EMISSION FAILURE. THE CONTACT POWERED OFF THE ENGINE FOUR TO FIVE TIMES. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED. THE CONTACT CALLED JOHNSON HONDA OF STUART (LOCATED AT 4200 SE FEDERAL HWY, STUART, FL 34997, (772) 600-4342) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE DRIVING, THE EMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HONDA CONYERS (LOCATED AT 1860 GA-20, CONYERS, GA 30013, (855) 447-7845) WHERE IT WAS DIAGNOSED THAT THE EMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SPUTTERED AND THE CHECK ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT SHE STARTED TO EXPERIENCE MILD HEADACHES. THE VEHICLE WAS TAKEN TO FREEMAN HONDA (LOCATED AT 39680 LYNDON B JOHNSON FWY, DALLAS, TX 75237, (214) 800-6500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS SAFE TO DRIVE. A PART PERTAINING TO THE EMISSIONS WAS ORDERED. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 521.

I SKIDDED BACKWARDS DOWN THE STREET IN SNOWY CONDITIONS BECAUSE 2019 HONDA CIVIC SI WAS SHIPPED WITH SUMMER TIRES INSTEAD OF ALL SEASON TIRES. THE MANUFACTURER'S WINDOW STICKER INDICATED THAT ALL SEASON TIRES WERE INSTALLED WHEN IN FACT, THEY WERE SUMMER TIRES WHICH WERE TOTALLY UNSUITED TO DRIVING IN NEW ENGLAND IN WINTER. I ONLY DISCOVERED THIS AFTER I WAS UNABLE TO CONTROL THE CAR. HONDA IS AWARE OF THIS AND HAS ISSUED SERVICE BULLETIN 19-007, BUT HAS NOT NOTIFIED ALL OF THE DEALERS AND HAS NOT CONTACTED THE OWNERS DIRECTLY.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT ALL FOUR DOORS WINDOWS HELD WATER, ESPECIALLY THE FRONT DRIVER'S SIDE DOOR WINDOW. THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT DRIVER'S SIDE WINDOW WHILE DRIVING DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO HONDA OF JEFFERSON CITY (LOCATED AT 3625 MISSOURI BLVD, JEFFERSON CITY, MO 65109, (573) 893-7676) WHERE A WET TEST WAS COMPLETED AND THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A MATERIAL DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE VIN WAS NOT AVAILABLE.